Shelia Lawrence
Stephanie at the Albertville location did a wonderful job helping me with my order in the drive thru . She walked me through the whole process and made sure we had everything we needed. Appreciate her taking her time and not rushing through. Great customer service
… moreMonica Hill
Today I went by as I my morning routine is.. I received the best in probably a year breakfast. I ordered a bacon wrap with well done bacon. It was so good and fresh! Really this is what I want every morning. It should be the standard! I called my Jacks just to tell them thank you! It started my day off perfectly. So April is who made this delicious wrap for me and I thank her so much for making my Monday a little brighter!
… morebella
I don’t usually write reviews, but my repeated experiences at this location have been beyond disappointing. The chicken was dry to the point of being inedible and had an unsettling pink tint that made me question if it was even fully cooked. My food took an absurd amount of time to come out, and when it finally did, the milkshake tasted like cleaning chemicals. The fries were cold, hard, and clearly reheated from an old batch. The employees are consistently rude and seem to have no regard for basic customer service or hygiene. One morning, the girl working the drive-thru smelled absolutely awful a stench so strong it filled my car window before I could even get my order. It was genuinely nauseating and made me lose my appetite entirely. The breakfast is just as terrible as everything else on the menu. My food is always thrown together like it was done in a hurry, and they can’t seem to get a single order right. This location is a complete embarrassment to the brand unprofessional, unsanitary, and completely lacking in care or quality. I would strongly recommend avoiding this place at all costs.
… moreRoger Wilson
Jack’s is a local favorite and although I now live outside of the area I stop in whenever I come to Alabama. Great food at a great price. Biscuits and gravy to die for!
… moreBrady Gable
She was kinda rude to me in the sense of customer service and I opened up my sandwich to take the mayo which is on me, I didn’t realize it had it on there but I open it up and there’s a long thick black hair strung throughout it. Disgusting.
… moreJonathan Lawson
Everyone here is always friendly when I come. My food comes out hot and exactly as I order it. They even make sure I have plenty of condiment. Ask for cadence Stephanie, or Crystal!
… moreJonathan Welsh
This place was great. Nothing to complain about. Food was great. Good burgers, chicken tenders, milkshakes, and fries. We received food in a decent amount of time. Will recommend and will go again.
… moreDesirae Tabor
I go through jacks quite often, the one in geraldine, they just plain out suck, iced coffee you have to taste before you pull off because if you don’t it wont have any flavoring in it. The burgers are 80% cold 9/10 times u go through drive thru, the manager lady is rude when you have nobody issue and have to go inside to have it fixed. This jacks here in albertville is so GREAT! GREAT SERVICE,GREAT FOOD,GREAT ICED COFFEE, GREAT JOB YALL!! THANK YOU FOR DOING YOUR JOB WELL WE APPRECIATE YOU!!! ☺
… moreJerry Mays
Waited 15 minutes for food and they lost my order. When I finally got my food, nobody apologized for the wait or said thank you. When I got on the road I found that they gave someone else’s foid.
… moreTiffanie Cassels
I always come thru the drive thru and this one girl that works in the morning is my favorite! She’s so sweet and friendly.
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