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Discover bold flavors and fresh ingredients at Panda Express in El Paso. Located at 700 N. Zaragoza Rd our restaurant offers a delicious array of Chinese-inspired dishes, from our famous Orange Chicken to savory Beijing Beef. Whether you’re dining in, taking out, or ordering delivery, our friendly staff is dedicated to providing a delightful experience. Join us for lunch or dinner and enjoy a taste of our Asian-inspired cuisine that’s wok-tossed to perfection. Visit Panda Express today and savor the flavors of tradition and innovation in every bite.
Fast-food chain for Chinese standards, including some health-conscious options.
Address and Contact Information
Address: 700 N Zaragoza Rd # Z, El Paso, TX 79907
Phone: (915) 872-8906
Website: https://www.pandaexpress.com/locations/tx/el-paso/1978
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Reviews
Ashley Santana
We visited this Panda Express around 10:30pm, with posted closing time at 11:00pm. While ordering through the drive-thru, the cashier was noticeably rude and dismissive in her tone. When we politely asked for additional sriracha, she responded abruptly, stating that some had already been added along with soy sauce.
After completing our order and leaving, we realized our large drink (a lemonade) was missing. We returned immediately and arrived back at the restaurant around 10:40pm. At that time, the drive-thru window was already covered. I parked and went to the door, where I noticed a manager sitting inside on her phone. When I attempted to explain the situation thru the window, the manager initially responded with a blunt waving “no” and did not show any effort to assist.
After checking my receipt, an employee was eventually sent to the door, and I explained that our drink had been forgotten. We did receive the lemonade; however, the lack of professionalism, courtesy, and accountability especially from management was disappointing. Mistakes happen, but the way they are handled makes a difference. Unfortunately, due to the overall experience, I would not recommend this location.
… moreAfter completing our order and leaving, we realized our large drink (a lemonade) was missing. We returned immediately and arrived back at the restaurant around 10:40pm. At that time, the drive-thru window was already covered. I parked and went to the door, where I noticed a manager sitting inside on her phone. When I attempted to explain the situation thru the window, the manager initially responded with a blunt waving “no” and did not show any effort to assist.
After checking my receipt, an employee was eventually sent to the door, and I explained that our drink had been forgotten. We did receive the lemonade; however, the lack of professionalism, courtesy, and accountability especially from management was disappointing. Mistakes happen, but the way they are handled makes a difference. Unfortunately, due to the overall experience, I would not recommend this location.
Yvett Mendoza
Went to the drive-through not only did they gave me the wrong chicken, but it also looked disgusting and had two different colors .The beef and broccoli looks nasty we did not eat it .The broccoli was already yellow and the beef was all pale
… morePrince Jett
I’m giving this location one star due to the lack of service I received. I specifically drove several miles to this Panda Express because I wanted the Honey Walnut Shrimp. After arriving, I was told it could not be made or was unavailable, which was very disappointing considering the distance I traveled for that particular item.
I understand that things run out or situations happen, but good customer service is about how those moments are handled. There was no effort to offer a solution, an alternative, or even an apology that made the inconvenience feel acknowledged.
Sometimes in business, especially food service, it’s not just about the menu it’s about the experience. Even when something can’t be provided, customers should still feel valued. Unfortunately, that wasn’t the case here.
… moreI understand that things run out or situations happen, but good customer service is about how those moments are handled. There was no effort to offer a solution, an alternative, or even an apology that made the inconvenience feel acknowledged.
Sometimes in business, especially food service, it’s not just about the menu it’s about the experience. Even when something can’t be provided, customers should still feel valued. Unfortunately, that wasn’t the case here.
DeeDee
It that’s great, I was in a hurry, I did walk into restaurant, but ordered my food to go. I ordered the “Bigger” plate which offers 3 main entries and rice of noodles. This place is somewhat like a buffet, the only difference is they serve it up for you. Which is fine, since the Panda Express that I went to, served me bountiful.
The menu is a bit different than your traditional Chinese place, but only by a spice or veggie difference, which is also good, because you get to try your favorite but with a twist. The food is delicious and plenty of varieties. My only qualm is that there are not enough beef entries, most of them chicken, and even with shrimp, but only one or two include beef.
Nonetheless, this is a good clean place with great and delicious food. I ordered the orange chicken , hibiscus chicken and the black pepper ️ steak. We went with the Chow Mein noodles instead of rice . All in all very satisfied and can’t wait to visit them again.
PS: Sorry guys I just now realized that I didn’t take a photo of the food itself, I think because as we got into our vehicle, we started digging in, oops, this gives me an excuse to back again sooner than later. Oh, one more thing, you must try the new hot apple roll, so yummy like an egg roll but dessert of course.
… moreThe menu is a bit different than your traditional Chinese place, but only by a spice or veggie difference, which is also good, because you get to try your favorite but with a twist. The food is delicious and plenty of varieties. My only qualm is that there are not enough beef entries, most of them chicken, and even with shrimp, but only one or two include beef.
Nonetheless, this is a good clean place with great and delicious food. I ordered the orange chicken , hibiscus chicken and the black pepper ️ steak. We went with the Chow Mein noodles instead of rice . All in all very satisfied and can’t wait to visit them again.
PS: Sorry guys I just now realized that I didn’t take a photo of the food itself, I think because as we got into our vehicle, we started digging in, oops, this gives me an excuse to back again sooner than later. Oh, one more thing, you must try the new hot apple roll, so yummy like an egg roll but dessert of course.
Elena Saenz
Ordered for a birthday party
It was ready for pick up and it was fresh and hot. Family was happy
We order a variety of bowls.
… moreIt was ready for pick up and it was fresh and hot. Family was happy
We order a variety of bowls.
Davied
I rarely eat here because of how bland the food is but I’m trying to eat a bit cleaner than McDonald’s (I’m a trucker) so it was a pleasant surprise when I started eating and I had to stop and write this review. Every other Panda Express cook needs to take notes. These guys do it right.
… moreMary Lara
Love this place. Good flavor. New type of shrimp. It was pretty tasty.
… moreIV
I had this delivered.
I ordered the plate.
Half White Rice
Half Chow Mein
Honey Walnut Shrimp
Honey Sesame Chicken Breast.
A little disappointed because it seems to me that there’s more rice and chow mein than the main dish.
… moreI ordered the plate.
Half White Rice
Half Chow Mein
Honey Walnut Shrimp
Honey Sesame Chicken Breast.
A little disappointed because it seems to me that there’s more rice and chow mein than the main dish.
Eliza Cruz
Don’t they know customers are gonna find out that orange chicken is just flavored batter. NO CHICKEN in “ORANGE CHICKEN”
… moreAudrey Zubiate
Me and my family came to get our order which said it would be ready around 10:00pm and upon arrival we tried to open the door which they had already locked at 10:00pm which makes no sense when they don’t close for another 30 minutes. The whole night shift saw us attempt to get their attention and they started laughing how unprofessional if you don’t care for your job then leave . After that we went straight through the drive through to get the food and left. Panda please do better with your staff .
… more