Dakota King
I ordered a spicy chicken jack and its the second time in a row they gave me a regular burger. I should of checked my bag knowing jack in the box but wont have that problem again. McDonald’s at least gets the same protein right
… moreAmayi Jojola
We went inside and stood there for 20 mins waiting for somebody to take our order, while the one lady was helping the drive through. Did not look at us once, we ended up leaving. And the order here kiosk was switched to a clock in/out screen.
… moreJeremy Kuehl
Inside the store is nice and so are employees… Outside the store is meh
… moreEmmett Hannifin
It is s very clean and modern Jack. Service is fast. Food is fast food, tasty and hot.
… moreJoshua Han
Alright, look. You can check my profile. I don’t normally leave reviews, but this morning… I’m tired, so it’s story time. I just got off working a 14 hour graveyard shift, and I hadn’t eaten anything at all. I was the definition of a hungry man and all I wanted after work was to eat something. And not just some pancakes or waffles, but a nice meal to regain all the calories I just used up. Unfortunately, it’s 5am so there isn’t much open, but I’m not going to be picky. I see there’s a Jack in the Box nearby that’s open 24/7. Perfect! I ordered a #8 meal (ultimate cheeseburger) with a coke and 2 tacos
The fries were heavenly. They were nice and hot and crispy. Perfect. The 2 tacos were also fantastic and I have zero complaints. But my drink and burger? The highlight of the meal? Come on! So for some reason my burger had 3 patties which isn’t an issue. More for me! The issue was that all 3 patties were hard as rock and the bottom bun was also hard (like if you microwave leftover burgers too long and the bun gets all hard cause you microwaved it too long?) making it completely inedible and I had to toss it making my inner chubby child cry cause my burger was ruined. Then, I tried to drown my sorrows away with the coke, but the coke was flat. Zero carbonation whatsoever, so I threw that away too.
Come on Jack in the Box! You can do better than that!! The guy at the window was nice though. 2 stars.
… moreGabriella Luescher
Waited ridiculously long for a 3 item order all to discover that my order was wrong. I have asked for my chicken sandwich to be plain multiple times at this location and multiple times I have discovered after checking that it has lettuce and mayo on it. The lettuce would be fine, but I cannot stand mayo and it’s quite literally smothered all over the top bun. I get that it can be difficult to catch everything, I work in a drive thru place too, but to constantly get this wrong is insane to me and shows a lack of care rather than a simple mistake. I hate leaving bad reviews but I’m hangry after a long workout and disappointed. It wasn’t even remotely busy…
… moreJoshua Prada
I’ve never left a negative review public before in my life. It’s no one’s business but mine. But I have contacted establishments before to let them know about a situation so it could be fixed or improved. But after the worst customer service I just saw. I would just like to share what I just witnessed. The lady working the register today 03/31/2025 at 11:30am has just shown the worst customer service I had ever seen. A lady with a sick toddler had to use the restroom and you could see the little girl coughing and holding herself. It’s a shame to see that the lady working the front wouldn’t let them. She was rude to the lady and little girl. Maybe this is why I don’t come here often, but this is probably why I won’t return. Don’t worry Jack in Box I wasn’t a frequent flyer but I sure do know how to treat people. After I ordered I asked for the bathroom key and gave it to them so that that the young toddler didn’t spoil herself standing in the lobby. Some people don’t have kids or hearts now days. The food could have been made with a little love too. Shame on you lady and shame on you Jack in Box for not teaching your staff how to deal with certain situations. Sad part I talked to the lady afterward and she had just left the pediatrician with her sick daughter who has diarrhea. What a great thing to have on your floor when customers come into eat. I won’t be returning ever. Do Better & Be Kind to one other!!!
… moreDanielle Smith
I ordered a breakfast sandwich and recieved it full of egg shells.. not just one tiny piece of shell. All of the shell. It was done on purpose. I asked for the manager and was told they weren’t there. I am so disappointed that adults in food service can be so immature and disrespectful.
… moreJody Bossert
Hit the drive through. Took my time ordering as there was no one behind me. Finally ordered, then drove around the corner and two cars were STILL waiting. Guy in front of me was getting frustrated. Finally they told the car in front to drive forward and wait in a stall. Next guy was through at an average pace. Then my turn. No one even came to the window for, like, 5 minutes. I finally decided to just kill time on my phone. Line was packed behind me. You can’t see through covered windows to know if they even know you’re there. Ridiculous. Finally the doors open and they gave me my food. I drove away. Total time, say, 15 minutes? Bag has fries and chicken strips, as ordered. Good job! Now how about some dipping sauce and napkins? SMH. At least there was a straw in the bag.
… moresophy long
One of the better Jack in the boxes that I’ve been to. The graveyard shift workers are always very polite and work pretty quickly. It can be difficult at times to tell if they’re they are open because of the limo tint on the glass.
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