Hours
| Sunday | Closed |
| Monday | 11 AM–10 PM |
| Tuesday | 11 AM–10 PM |
| Wednesday | 11 AM–10 PM |
| Thursday | 11 AM–10 PM |
| Friday | 11 AM–10 PM |
| Saturday | 11 AM–10 PM |
Address and Contact Information
Address: 114 Merchants Square Dr, Cartersville, GA 30121
Phone: (770) 606-3960
Website: https://santanamex.weebly.com/
Menu Photos
Photo Gallery
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Reviews
I ordered the chicken fajitas, which were served hot and as expected, with a tempting aroma. Unfortunately, my appetite was completely ruined by the sight of a roach crawling across my table. This, coupled with the poorly cleaned tabletop that had leftover debris I had to flick off, made the cleanliness level deeply concerning.
When the waitress eventually returned, I showed her a photo I had taken of the roach. However, instead of addressing the issue immediately, I had to find the manager myself as I was leaving. The manager’s response was polite but rather matter-of-fact—he asked me to send the photo so he could forward it to an exterminator. While this indicated some acknowledgment of the problem, it lacked the urgency and empathy one might expect in such a situation.
Though the chicken fajitas met expectations in terms of preparation, the restaurant must take serious action to improve its cleanliness, especially with wiping down tables and pest control. Without these changes, it’s hard to recommend Santana Mexican Restaurant as a reliable dining option. Cleanliness is a cornerstone of any dining experience, and unfortunately, this visit fell short of that standard. Returning under these circumstances would be unlikely for me.
Its been a while since my last review but, here’s a spicy one for you!!!
Santana Mexican Grill is a gem. Tucked right behind the pizza hut, don’t miss this place. I had the carnitas for dinner and walked away happy, full-bellied and smiling. The service was on point and the food was great. The house was clean and the staff was attentive.
Stop in if you are looking for the Latin cuisine experience. You won’t be disappointed! Enjoy
Also I had order a chimichanga which is also a fried product. Basically a fried burrito type fold with meat inside. I had been looking for the shredded beef version for this. Unfortunately it wasn’t deep fried it was just a flour tortilla stuffed with shredded beef. Again excitement turned to disappointment.
However flavors and food very tasty and services amazing.