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Classic, long-running fast-food chain known for its burgers & fries.
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Reviews
I received 2 single hamburgers.
Three Doubles made with ketchup.?
Then, finally, I got the correct order.
AND 5 WASTED HAMBURGERS 🙁
I went through the drive-through and ordered two double hamburgers with no ketchup(only mustard a d pickle).
I went back through the line. While waiting in line, I even called ahead and let them know so i didn’t hold the lineup anymore…( Honestly, I have had this exact situation happen. Plenty of times, you order a double hamburger, and they just give you a single hamburger.)
I stopped at the speaker and explained what had happened as well… then again, at the payment window, I showed my receipt (it was ordered correctly…)
Lol now
When I went to the pick-up window.. bless this little girl’s heart… I had to explain why I was coming through again… then she looked confused and said said. “Um… ok… take this then”
(lol. It was like she didn’t understand, so she just gave me a bag of food, lol…)
So then I go to eat my food again…
She had handed me 3 double hamburgers for some reason. All of them had ketchup, lol… I wasn’t angry or anything g… I’m just dumbfounded….
I had to back up to the window and again explain….
the server at the window… she passes me off to another woman who seems a little high… That woman said the orders were correct… but I have a receipt and 5 hamburgers now that say otherwise(LOL AND COLD )
They finally got it right… but I should not be made . I feel like it was all my fault when I did everything g I could to explain….
The order was taken correctly.
Made incorrectly
I called while in line to help expedite the process… had to explain to the order box, again to the order takers, and then again to the server… I wasn’t rude… I wasn’t trying to be a pain…
Order takers and the window server. I give 10 stars that were very polite.
When the server sent another woman to talk to me. She was incredibly rude activate. It was my fault.
The final worker that delivered the food to my vehicle seemed very nice , but she was also very rude
I just mentioned all of this because I ordered 2 hamburgers and ended up with like 7 hamburgers and some cold fries. And that’s not what I wanted at all. I wanted to double hamburgers, not 2 single ham burgers. I want to know catch up on them
I even said, “No catch up. I only want mustard and pickle no catch-up.”