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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
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Reviews
Teresa Dell
Tonight I stopped by and ordered food through the drive-thru. I asked to speak with the manager because I needed to report an incident that happened on February 16th. I had ordered breakfast, including a large cup of coffee. The lid was not tightly secured, and the cup was too soft, which caused it to spill and burn my hand. The coffee was extremely hot.
It took a little while for the manager to come out. When he arrived, I told him about the incident and showed him my hand, which was badly burned. He took my information and a picture of my hand.
As I drove away, I realized I had received four chicken nuggets instead of six. I turned around and went back to McDonald’s (which wasted another trip) and went inside. I asked for the manager again and waited for quite some time. Three girls were very rude and gave me dirty looks.
I told one girl with long black braided hair that my order was incorrect and needed to be corrected. She grabbed a box of six nuggets, threw it on the counter, took the box of four nuggets, and threw it away. She had a horrible attitude and was very unprofessional and unethical.
When the manager finally showed up, I told him that the three girls had terrible attitudes and that I did not appreciate how I was treated as a customer. The girl with long dark red braided hair and fake eyelashes began talking back to me while I was speaking to the manager. I stopped her and told her that I was talking. The manager did shush her.
Unfortunately, I will be contacting the corporate office in the morning. These employees clearly need additional HR training focused on professionalism, ethics, and appropriate customer service conduct.
… moreIt took a little while for the manager to come out. When he arrived, I told him about the incident and showed him my hand, which was badly burned. He took my information and a picture of my hand.
As I drove away, I realized I had received four chicken nuggets instead of six. I turned around and went back to McDonald’s (which wasted another trip) and went inside. I asked for the manager again and waited for quite some time. Three girls were very rude and gave me dirty looks.
I told one girl with long black braided hair that my order was incorrect and needed to be corrected. She grabbed a box of six nuggets, threw it on the counter, took the box of four nuggets, and threw it away. She had a horrible attitude and was very unprofessional and unethical.
When the manager finally showed up, I told him that the three girls had terrible attitudes and that I did not appreciate how I was treated as a customer. The girl with long dark red braided hair and fake eyelashes began talking back to me while I was speaking to the manager. I stopped her and told her that I was talking. The manager did shush her.
Unfortunately, I will be contacting the corporate office in the morning. These employees clearly need additional HR training focused on professionalism, ethics, and appropriate customer service conduct.
Shelley Hammen
Fries were Luke warm. Girl who gave me my food in drive thru, didn’t say anything to me or barely acknowledged me. I even said thank you politely and nothing. On to the next order.
… moreKievan
Consistently the slowest McDonald’s in the city, especially in the morning. If they aren’t staffed to have 2 drive thru lanes open, they should just close the second one. 2 McGriddles for my kids and each time we’re in line for up to 15 minutes. Unacceptable. Use any other McDonald’s in the city, there’s a couple close by.
… moreKizzi Hogan
One thing … don’t get the basket of fries. It is just a large fry. We took another large fry and dumped it on there and made a true “basket of fries.” No one should pay almost $5.00 for what boils down to basically a large fry. The picture with the ranch dressing dipping sauce is what we would consider a “basket of fries.” Just buy 2 large fries and ask for a basket, which they may charge you for .
… moreMason Booker
Worst McDonald’s I’ve ever been to. Service is slow and shitty. Didn’t put any sauce in the bag. Just threw my fries in my bag on top of that where they all spilt out. Waited in line 15 minutes just to get a 10 piece nugget meal. Don’t recommend coming here.
… moreWayne S
Ordered two small shakes, one vanilla one chocolate. At the window was handed two obviously vanilla shakes. Asked them about it and was blatantly lied to and told the chocolate was “inside” the shake. My kid still drank it, but really? Just tell me you can’t make chocolate…
… moreS. Mitchell
I visit this place on 7-13-2025 around 9:15am order #1 spicy no canadian bacon with small coffee that order was correct.
#2 spicy with a medium OJ and a regular Sausage McMuffin both not correct the OJ was a small and the McMuffins had no eggs on them and I was charged $18.48. My thing is that you repeat the order back to them when they order at the drive thru and when you pull up to the window. If you do that, you probably won’t get customers’ orders wrong, but it’s not always the cashier but even the one’s who’s fixing the food. Oh yeah, and the cashier wasn’t friendly, and there were two of them at the window.
… more#2 spicy with a medium OJ and a regular Sausage McMuffin both not correct the OJ was a small and the McMuffins had no eggs on them and I was charged $18.48. My thing is that you repeat the order back to them when they order at the drive thru and when you pull up to the window. If you do that, you probably won’t get customers’ orders wrong, but it’s not always the cashier but even the one’s who’s fixing the food. Oh yeah, and the cashier wasn’t friendly, and there were two of them at the window.
Sweet Cruz
Love the Morning breakfast crew!
They’re quick, food is always fresh, order has always been correct, and the ladies always have a great attitude and very nice in the morning, considering the volume of customers they have.
Mrs. Paula is always so sweet we’ve slowly started to become friends and always wishes me many blessing in the morning, truly grateful for her. Love them all, I always choose this McDonald’s for that reason, such a great team.
… moreThey’re quick, food is always fresh, order has always been correct, and the ladies always have a great attitude and very nice in the morning, considering the volume of customers they have.
Mrs. Paula is always so sweet we’ve slowly started to become friends and always wishes me many blessing in the morning, truly grateful for her. Love them all, I always choose this McDonald’s for that reason, such a great team.
B-me C-HIM
Food was ready when I arrived. Hot and fresh. Gentleman who brought it out was really friendly. So far, great impression. Parking lot was clean also. I did curbside order.
… moreBrad Salmon
One sweet tea! That was our order and it took 12 minutes and neither of the employees in drive through spoke to us. No hello, thank you, have a great day nothing! The girl at the window literally finished organizing things and finished putting up the cups before she got our order. She handed us our order and turned around without saying a word. And we were the only people in the drive thru. Worst service ever at a Mc Donald’s.
… more