

Welcome to your Nashville Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.
Fast-food chain serving chicken sandwiches & nuggets along with salads & sides.
Address and Contact Information
Address: 1622 Church St, Nashville, TN 37203
Phone: (615) 549-5902
Website: https://www.chick-fil-a.com/locations/tn/church-street-nashville
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
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Last Updates
Reviews
(2/16/26 @ 6pm-ish) Ordered at the kiosk and as soon as I paid; the man behind the counter yells, “We don’t have sundaes; no sundaes!” He doesn’t call out my name or order-number to speak to me directly. Btw—Can’t they “lock” an item if it’s temporarily out??? I go over to the counter and politely ask to cancel my order. From here; I don’t know what happened…. As he attended to two other drive-thru orders (understandably), but I had to confirm TWICE if he cancelled my order. In my 10 min wait; I noticed the employee had a serious amount of dirt under his fingernails. I don’t know if he’s a mechanic by day and then works at Burger King at night or maybe just worked on his car before he came to work, but it was very noticeable (I don’t usually notice these things). He also had a white (maybe a white grease-pencil?) mark going from his left temple to his right temple outlining his hair-line across his forehead. I apologize if that’s a medical condition but what is that? It just didn’t seem appropriate for work and it was distracting, but maybe that’s just on me/my ignorance? When he finally canceled my order, and I tapped my card for my refund; the receipt printed out, he lifted it up and said, “$18.03, back on your card” and kept my receipt. He didn’t offer it to me; he wrapped it around in a circular motion and threw out both copies!?!? The whole time, there was never a “Welcome to Burger King” never a smile at any point in time, thank-you or an apology for not having a menu item. I gave him 100 X’s better customer service than I received by apologizing for being a bother (to which he said, “ I did tell you last-minute we were out sundaes”— Again, that item probably should’ve been “locked” and “last-minute” in my opinion, would’ve been before I paid for it) but I thanked him profusely for (finally) canceling my order. I left there asking myself why did I even bother walking over there from my hotel when Chick-fil-A was right next-door. This was my first “food/customer experience” of my first visit, ever, to Nashville!!! BUT…. I ended up going to Chick-fil-A and my experience was the total opposite! So I’d actually like to thank you, Burger King, because if it wasn’t for you, I wouldn’t have had a great dinner/customer experience with Chick-fil-A!!! *If there’s anyone at Burger King that cares at all; somebody please tell the CEO and/or “The King” that Chick-fil-A is whooping your *$$!!!
Respectfully,
Alex P.
Former BK Customer
Girl that brought the food was really polite but other than that… definitely won’t be coming here again.