3.4 – 1,108 reviews • Fast food restaurant
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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
Hours
| Monday | 5 AM–11 PM |
| Tuesday | 5 AM–11 PM |
| Wednesday | 5 AM–11 PM |
| Thursday | 5 AM–11 PM |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | 4 AM–11 PM |
Menu Photos
Order and Reservations
Order: Order online
mcdonalds.com
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Reviews
Jason McMillin
Being forced to pull to the front and have someone walk you food out is ridiculous . Nobody else was in line behind me as I say there for an additional 10 or so minutes. The whole process slows down me getting ky food but makes there drive thru times look faster. Who knows how long my food sat in that bag before making the trip to the parking lot . That’s not how drive thru works
… moreA C
Basically, if you look at the prior reviews, that would’ve been mine… This location was always “okay”, but super slow and everything was medium temp. Well the grill-master on the evening of 1/29/26 brought this location up about 1000 notches. My family of 5 has never had such high praise for a McDonald’s meal, but tonight smacked in a way that this location especially has never smacked. Keep this crew! It was also the fastest service I’ve received at this location in 10+ years. Keep this up! Because this town has gone too long with a wasted lot that serves cold food after waiting an eon
… moreYakky Doodle
From the road it looked like drive thru only had one car little did I know this location has a designated waiting line for drive thru in front of building so it appears drive thru has less cars than it actually does. You place order, pull up to first window to pay, then next window hands you a drink and tells you to pull up to wait for your order. So you are waiting around the corner for your food…that’s deceptive! So I waited because I paid. It took a few minutes longer than an average McDonald’s drive thru. I recieved warm fries…yuk! The burger was hot and fresh though. I took a pic of the crafty drive thru waiting area and placed with this post. Don’t think I will be back…I will drive on thru to Sellersburg where the wait is shorter and the fries are hot.
… moreCasie Cortes
If there was an option for zero stars, that’s what I would’ve put this location is ridiculous. We dined in. fries were cold They forgot to make our shakes, and when they did, it looked like vanilla. It was supposed to be chocolate. All the syrup was at the bottom of my mine my sons shake Looked more like vanilla than chocolate it’s not really a poor management. I think it’s more like people don’t care these days. It’s more laziness. definitely need to start going to a different location because the Charlestown location is a pure joke every time
… moreC
I knew it was going to be a problem when the cars were wrapped around the restaurant. Ordering no problem but when we got to the window, they didn’t even open it for at least 10 minutes. We ordered at 4:48 PM. Didn’t leave the parking lot till 5:07 PM. We ordered a double cheeseburger plain it took that long do yourself a favor, never come here. It must be poor management or not enough employees if that’s the case you need to close your McDonald’s.
… moreTearny baker
Every time I come here I have to pull up with a line of cars for the employees to bring me my food. I have not yet ordered my food and get it at the second window. This pulling up so your time at the window looks good it’s getting old. Step it up McDonald’s
… moreDat Boyloc
Every time I come here they always get my order wrong my food is always cold and they never get my food right they can’t a even make a burger right.. my burger was super cold they also messed up my chocolate milkshake I even found hairs in my food to that is ridiculous and no it’s not a one time thing I’m done going here.
… moreKatlyn Cornette
Waited 30 minutes for my food. Once I got the food it was all cold. While waiting a worker went to the bathroom very loudly throwing up that we could hear them in the lobby then came out to continue working. The lady that handed us the food was very rude saying it wasn’t our food because my boyfriend went up to get the food instead of me and it was under my name from the mobile app. Ended up just throwing my food away and took the loss on my money.
… moreAnthony Mcmahan
My first time at this location and was very pleased with the service as well as the food which I was served. My order was prepared correctly for once in a very long time compared to the old location in bardstown.
… moreNeil Mack
Enjoyed a cheese burger and fries. Ordered a small coffee to go. The meal was priced at a reasonable amount. My order was made correctly. The employees were friendly and very helpful. The place was clean and orderly.
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