Darrell Rhodes
Do not go to buy food close to closing, cause they serve you food that’s been sitting under the heat lamp to sale all the leftovers to save waste. I knew better to go at 9:45 (15 mins b4 close) and got served lol. I have a family to feed and I order fish and get shorted but replaced my fish with bread. The manager told me after I called back that they didn’t have what I ordered so they gave me what they had, and we gave you extra rolls in place of your fish we didn’t have. Why they didn’t let me make the decision to buy anything cause they didn’t wanna cook fresh fish at 9:45. Just tell me we don’t have your whole order…fill the bag with what they wanted to serve me for my money at closing time. they can assume I didn’t wanna not buy any but didn’t assume to add sum meat/chicken to the order instead of rolls. Lmao! Not funny but funny.
… moreLauren Banks
The food itself was good, no complaints there. Unfortunately, the customer service was terrible. The worker who handed me my food seemed annoyed, rushed, and shut the door in my face immediately after. It honestly felt like they didn’t want to be at work and were just waiting to clock out. A better attitude and basic courtesy would make a big difference.
… moreBilee Beelz
I’ve ordered from this location three times (chicken twice and fish fillet once), and each time the food has been overly salty. I’m sharing this feedback because it’s the closest spot to my workplace, and I’d really love to see improvement.
… moreJovita C
It’s my first time trying Chicken Express. This was some decent fried chicken, served straight from frying basket. I like the coleslaw too. Place is clean. Great customer service.
… moreMaurice W2
On 12/7, I waited a long time for my order. The tenders were old and dry, which was disappointing for the $15 I paid. This poor service will negatively impact my rating.
11/25 visit:
Kimberly was so nice and professional. I explained that the lobby was closed and that I didnt have a car I had an 18wheeler. I asked Kimberly “would I still be able to order at the window” she replied “Yes” Great unrushed customer service
… moreAngela Whitaker
Every time I go to this Chicken Express on Post and Paddock the food is never fresh. I always make the mistake of thinking it will be the next time I pay my money for something but it never is. Think twice before you stop especially if you don’t see many cars at dinner time. Actually the only other car I saw there they were waiting for food they probably ordered to be cooked fresh.
… moreDae Stewart
Do you only make the sides and tenders fresh? Because the fried chicken that I got is old as heck! It literally looks old and dried out! Do better!
… moreJerald Farnswurth III
I have been going to chicken e forever. Used to be good food at a reasonable price. But in the last few years the strips have steadily gotten smaller. They have finally gone too far! All the strips in my 4 piece today were barely bigger than a breaded shrimp! It would take 3 of these to even come close to the size their strips used to be. That’s a small, SMALL piece of fried okra in the photo for scale. I understand raising prices, but you can’t raise prices and shrink the portions this small!! Besides the hilariously small strips, the last few times I got a breast it looked like they had cut a tender off of it before breading, unreal. I have no issue with the staff, they are always friendly and usually get the orders right.
… moreMartha Lamb
Every now and then I crave liver, the only place I have it is Chicken Express. Always fried to perfection. The BEST
… moreAntonio C
I was told 15 min to get 2 wings ready. I’ve been Waiting for almost 30 min for a 12 pc family meal. While other cars take their order. I was about to ask for a refund. The chicken is good but the cashier and people working there needs to be replaced. Service awful.
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