Edgar Monita
For being in the morning it’s really calm I always go thru the drive thru but today we got something to eat inside.
… moreNanya Smith
Why why did you take the refills away from customers ??? The refills are an absolute nightmare to get one ! No way I’m coming back ! I do not have the patience for this .
… moreKarla Sustaita
They gave me my order wrong by drive thru. I ordered a cheeseburger and I received a double cheeseburger with no pickles or ketchup, it was plain and incorrect. The only satisfying thing was the general manager Mrs. Garza resolved my problem and gave me a solution and apologized because she mentioned sometimes employees are really busy and might get confused.
I accepted the apologies and left the drive thru happy
… moreOrlando Salazar
25 minutes and I’m still waiting for my order
Update: 10:03 pm and I’m still waiting for my order
Update 10:04 i received my order but they don’t have apple pie and forgot my mcflurry this is the worse mcdonalds of brownsville don’t come here
… moreEd Alvarez
Placed an order person at McDonald’s and ordered a big Mac with extra big Mac sauce on the side. The cashier made me feel uncomfortable like it was strange to order extra big Mac sauce. Initially I was not charged for the extra sauce then charged. I can tell the cashier was upset. Customer service is terrible.
… moreJuan Carreon
Hell Yea! Thats what i wanted at a McDonalds, no food besides chicken, and not only that there was no beef or fries but that its still full price… you telling me they are short on supplies or just someone doesnt know how to order…
… moreAlma Hall
This place has gone down hill but people still keep going. Quality and customer service is bad. The server today got upset when we noticed that all our drinks were not what we asked for. The receipt said coke, she brought all hi-c and when she took them back, she did so begrudgingly and also almost spilled the drink over. The only reason it didn’t was that the lid held on. Then an elder lady asked me what was wrong, and I told her what, and her response was well I can’t do anything about that but with a tone. Which left me wondering, then why ask me.
… moreSandra Spasojevic
Horrible customer service . The store manager didn’t even know her own store number. McDonald’s you need to be careful who u hire . RUDE AND UNPROFESSIONAL STAFF . The AC didn’t work in the play area at all it was so hot. The place was filthy dirty even the floors were sticky. McDonald’s cooperate be careful who you hire this store manager was a disgrace to the company. I’m a former Crew Trainer and I would never have my store or employees like this. I will be calling Cooperative as well. DONT EAT HERE HORRIBLE STAFF , DIRTY EVERYTHING, NO AC IN KIDS PLAY PLACE.
… moreMelissa Martinez
The staff is the worst, take care of them, they try to invent that for asking them for ranch sauce, buffalo ketchup is an extra 75 cents, what you have to pay is a bloody robbery and according to them, it is their employer’s policy. and apart from that they want to mistreat you if you ask them what they should give you without charging their extras anyway without some rats it hurts the place with those employees you can go to hell that place
… moreSilvia Torres
Food was slow in delivery. They had an indoor playground for kids.
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