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We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald’s App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 8635 W Spring Mountain Rd, Las Vegas, NV 89117
Phone: (702) 804-6333
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Order and Reservations
Order: Order online
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Reviews
FORTITUDO2001
Worse experience ever. Am been at this place 4 times, I have order different meals and drinks, and they have not match a single one. Orders came the way they want it and not how or even what I order. Today Sunday at 3 pm wait in the drive true for 15 minutes for a coffee. Is the picture a cappuccino?
… moreRuben Diaz
I waited 17 minutes after placing a 7 dollar 39 cent meal. And nobody acknowledged me or asked if i been helped. The kiosk is no good. Online orders and door dash were getting what they want. Poor customer service. I was right there front and center by myself and nobody asked can i help you or have you been helped. Heavy set hispanic with glasses doesnt lo9k around and help anybody. 5hen he asks after the fact. Oh do you still want it. They made the mistake. I took off wake up
… moreP
Lately I have been coming past midnight after work, noticing that this location is now 24 hours, and its been consistently fresh and the manager at night who takes care of my orders seems to get my orders correct every time and in a timely manner.
… moreWhitney Hicks
I have came to this McDonalds multiple times and each time the service gets worse. First the lady gave me the wrong food and basically threw it out the window at me and walked away, when I informed her that it was not my food she got an attitude and asked what I ordered. I let her know a breakfast sandwich meal with a coffee, she walked away again then gave me the bag with the coffee and it didnt even have the hash brown. Instead of dealing with her sour self, I just left.
… moreCarly Amick
The people who do the drive threw need to turn up thier headset and listen a little better I have been threw the drive threw so many times have ordered a UN sweet tea and I always get a sweet tea. You guys always mess up my orders. I went for a happy meal and didn’t get that I got just everything else along with it.
… moreNicole Henry
Honestly, just want to congratulate Alan. I am a door dasher and happened to arrived during one of the busiest times. Despite it being his first day at this location, he was absolutely killing it!
… moreBriceida Cruz
Usually when I go to this location, there’s something wrong with my order or they take so long. I got a happy meal but didn’t get the apple slices. I got a cheeseburger and the bread was hard and stale, the meat was burned and it was barely anything.
… moreJack Oats
Out of all the things that went wrong (missing items/wrong orders, nobody working the front , having to yell to the back for help) the thing that honestly shocked me the most was the fact that when i pointed out cheese was missing fron a sandwich (paid extra for it) they literally took cold cheese and added it to the same sandwich. Zero customer service, zero quality control, every single person there made it seem like they hated their jobs. More than enough reason to stop coming here for good.
… moreAO HAN
Always getting my order wrong. I went to this place 3 times in a row, and every time I asked for a SPICY deluxe chicken sandwich. And guess what? All 3 of those times they gave me a non spicy one even when it said spicy on my order receipt. And every time I had to waste my time going to them for them to fix my order. And also once I ordered 2 large fries and they only gave me one. I paid for 2 it says 2 on the receipt yet they gave me one. Don’t go here
… moreRoman Wilson
The food is good but the managers are rude and mean and disgusting. The old Mexican lady with red hair said i ate to much food nd i dont need to order more and kicked me out of the place. My second encounter is when a other mexican lady came up to me and was forcing me to order more food. Ive had it up to here with this place HORRIBLE CUSTOMER SERVICE.
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