Jordan R
My lemonade had a clear plastic wrapper stuffed in it. Thankfully the cup is clear so I saw it. I called and the manager Amanda did not seem to care or worry at all. Super rude and dismissive. Not sure how she works with customers on the daily but I guess that’s why she’s stuck at Wendy’s. Nasty people and nasty establishment.
… moreApril Jacobs
It’s not the locations fault that they send them chicken breasts thinner than their straws. The flavor and service are great. I commend them for working with what corporate sends them. Corporate doesn’t care what you have to deal with. They will buy the cheapest and sell it for as much as they can get.
… moreAndrew Costigan
I have never had a bad experience at this Wendy’s. This should be the training center for Wendy’s in the Kenton county area in my opinion. The Mon-Friday AM breakfast crew is just phenomenal. I have been going here for years and this place has it down with the food, service and correcting anything and using the Wendy’s app. This is the place to go for Breakfast and Lunch in the fast food industry. High five to them! Thank you so much for making my mornings so bright.
Andrew Costigan
… moreChris Smith
This Wendy’s location is great! I love getting a juicy Dave’s classic double and the kids crush chicken nuggets and fries every time that we come here. The self serve soda machine with the billion choices was an unplanned bonus! The staff is always friendly and helpful. The restaurant was clean and recently went through a renovation. We will definitely be back!
… moreElla Ball
The fries were fresh! THE burger was hard and dry. Like it’s been sitting there for a while waiting to be placed on buns. My husband was really really upset. Won’t make a trip here anymore.
… moreDerek Clendening
Went through the drive through and was told I would have to wait an hour for a baked potato, pulled to a parking spot to call the person the potato was for, and the lady at the drive through slammed the window… went inside, the guy who is assume was working the register made us wait so while waiting we decided to go somewhere else. Employees leaning on the counters on theor phones, nobody actually at the front counter and the guy i just referred to had a smart ass attitude about him. We go there a lot but I honestly don’t think we’ll be back there. The staff is completely different and no where near as friendly as the afternoon staff… ill drive to Florence for chili or make it at home. I was very disappointed in this place tonight…. also, there was an employee standing at the entrance smoking as we were walking in… I dont smoke, and if im not mistaken, they have an area for employees to smoke, not right where customers are entering the establishment
… moreElaine Livingston
Employees were fantastic. This is about food only. Most of my fries had black and green spots. The lettuce on the chicken sandwich was more than wilted it was pretty gross looking and tomato also. mayo looked like it had been sitting on it for hours it was transparent looking. I scraped it all off when i got home or would have been sick. So a plain chicken sandwich, no fries and small frosty for $6 thanks to my giftcard otherwise that would have been over $10. I have not had Wendy’s for over 6 months specifically because of the french fries ever since years ago they switched to not removing the skins on the french fries and whatever else they did to make the french fries worse and get cold and like rubber. I just quit going to Wendy’s. I only went because I had money on a gift card because I would not pay over $10 for the food. so here it is over 6 months later reluctantly I went and sure enough the fries were disgusting when you go to bite down on them they dont break apart. Very Chewy and a lot of them were stuck together. I had a frosty which was ok, doesnt seem as thick as it used to be. I only tried to eat 3 fries free of spots and gave up. I wouldn’t even even feed it to the crows. Waste of money. Back to McD I go, the best fries.
Update: Been on the toilet all night and sick.
… moreChyenne Hill
Very disappointing lunch. Ordered on the app. Asked for extra pickles on there and didnt get one. Lady was rude in drive thru. Fries were barely even warm and barely salted. Worst meal I’ve had from a Wendy’s.
… morelilleeana barnard
I went to wendy’s and the food was great but i went back up to order something and they had this one guy up there i think his name was either ryan or julius, furthermore they had him doing 5 orders up at the front while there was 3 other people behind me and nobody stepped into help until my grandmother said something , all of the other workers had gotten on the boy at the front. He was doing his best to do all of these orders, then a few moments later a guy who is older and has a man bun starts being petty and talking crap. KEEP RYAN OR JULIUS AND GET THE OTHER STAFF OUT. They had no teamwork, except for this one lady she was older and she stepped in real quick, thanks to her. if i were the manager, teamwork will be required.
… moreSharyne Watson
This last visit was a bit of a disappointment, my food was barely warm and part of my order was wrong. Usually it’s a good place to get a quick bite, not this time
… more