Jack’s Family Restaurant

  3.9 – 1,089 reviews   • Fast food restaurant

Social Profile:

Since 1960, Jacks has been serving Southern favorites like scratch-made biscuits, hand-breaded chicken fingers and hand-dipped milkshakes in their dining rooms and drive-thrus. Order Online, on the app, or drop by and visit us at our Gardendale, Alabama store located at 2259 Mount Olive Road. Get your southern cravings satisfied at breakfast, lunch and dinner time.

Fast-food chain serving standard American eats such as burgers, fries & milkshakes.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Jack's Family Restaurant 35071

Hours

Thursday4:30 AM–10 PM
Friday4:30 AM–11 PM
Saturday4:30 AM–11 PM
Sunday6 AM–10 PM
Monday4:30 AM–10 PM
Tuesday4:30 AM–10 PM
Wednesday4:30 AM–10 PM

Address and Contact Information

Address: 2259 Mt Olive Rd, Gardendale, AL 35071

Phone: (205) 608-2092

Website: https://order.eatatjacks.com/

Menu Photos

Order and Reservations

Order: Order online

eatatjacks.com

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Reviews

Lukas 51693
We came in with like 30 people and the legends here accommodated us with exceptionally prestigious service. We all got our food to perfection. In-N-Out got nothing on the 2259 Mt Olive Rd, Gardendale, AL 35071 Jack’s Family Restaurant.
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Casey Walker
We travel all over the state to try different Jack’s restaurants. We can’t resist their biscuits and gravy. Lately things have not been consistent at some of our local ones but decided to try the one here in Gardendale on Mt. Olive. I just have to say Janice was amazing and the food was just as good compared to others. Thank you Janice for being so sweet and thank you to the staff for the freshest and hottest biscuit and gravy we’ve had in a bit
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Stephanie Wolfe
Kayleigh was amazing! She has such a compassionate and professional attitude!
Tristan made the hamburger absolutely delicious!! I will definitely be returning and recommending this location!! Thank you so much for a job well done!!
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Gary R
I frequent Jack’s, visiting restaurants in several different locations. This one rates pretty low if not the lowest I’ve seen. While the food was good there were some issues with restaurant cleanliness. The restrooms needed a lot of attention, it was clear they had not been cleaned in awhile despite employees using them and turning a blind eye to the problem. This brings up another big item, employee hygiene. An employee was witnessed using the restroom and leaving without washing their hands. We kept an eye on this one to make sure they did not serve or prepare our food, that would have been an immediate deal breaker and refund request.
This location has tremendous potential with a little direction from leadership.
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Traci Carlisle
The staff is always super sweet. The service is always fast. The only reason they got 4/5 stars today was because they were out of ketchup and honey mustard. That’s is super important at a place that sells burgers,fries and chicken
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Brianna McAuley
They are the kindest location in the area. Food is always fresh, hot and made accurate. Kaley (unsure of spelling lol) was so kind this morning in the drive thru!
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Robin Bonner
The workers are very personable. Ann & Janice know what our order is when we come me in the door! Good food, nice people, and warm atmosphere.
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Darlene Woods
I love Jack’s but this location was not the best at all. I ordered breakfast food and it was a disappointment. The biscuits was hard, cold, and dry, my smoke sausage was even dry. I think this food had been under the light to long but in that case why was they cold. 5 sausage biscuits and 5 smoke sausage biscuits was a waste of money, I was trying to do something for my co- workers. I didn’t get a receipt because it was 3 people at the window trying to figure something out. I usually check my food before I pull off but I put to much trust in Jack’s and this one here prove me wrong. I will not go back to this one. I will go to the one I am familiar with.
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Jessica Galloway
The staff is friendly, never have had a problem with any of them. The girl with the paw print tattoo is the sweetest, she always says darling or baby, just a sweetheart!!
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joey gilbert
If I could do less than 1 star I would. This place consistently sucks. I’ve finally hit the point where I won’t return now despite the next closest place being around 8 miles away.
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