Brian Hicks
This is like yelling at my own child but is needed for improvement. ROSA PARKS team what are we even doing at this point ??? Yall playing in faces. Manager barking orders at poor girl in the front on Valentines is crazy. To set it off my bowl had bones in it ??? SEE ATTACHED PHOTO. Flavor was MIA and the collection of cold and wet this bowl provided will haunt me for generations to come. I asked for guac girl but maybe one drop on the bowl. Thankfully cashier didn’t even ring it up right so I wasn’t charged. Not sure where the fix is here but glad I was able to document this. I feel like I survived a bad car crash. Did throw this ish in the trash but it won’t let me upload the video. Time stamp ; ROSA PARKS CHIPOTLE ; FEB 14, 2026 @3:42 CST.
… moreCarlos Vargas
Ordered two entrees and large chips for pickup and got like 12 chips. I ordered at 4:50, app said ready at 5:00, and I picked up at 5:10 and somehow the food was cold. Queso was cold as well. Super disappointed for $40
… moreLiv Moses
*AVOID THIS PLACE*
Asked for light sour cream and extra shredded cheese. Couldn’t even eat this bowl after mixing it all together for 15 mins it’s just sopping wet with sour cream. I was looking forward to a comforting bowl instead of almost vomiting when seeing it. Person behind counter was short and rude and when we bought a bag of chips to go with the guacamole side, they gave us a bag that has literally less than 20 chips.
… moreMacarena Molina
I’m a regular customer, but this was my first time at this Chipotle, and it’s the first time I haven’t enjoyed the food. The service was incredibly slow, and everything looked dirty and disorganized. What I usually love about Chipotle is how well-seasoned the food is, but I can honestly say my bowl tasted like NOTHING.
… mored0miniqu3
This location needs to be shut down immediately. No way they have a passing score from the health department. Not changing gloves when touching the cash register and picking up lettuce with hands. They brought “fresh” brown rice that looked like slop. I will say the young lady was working as hard as she could filling the orders but the rest of her team was lacking. Choosing to continue chopping steak instead of bringing what she called for. Dried out veggies and things mixed into other food. This is disgusting and not a fair representation of chipotle. Please avoid this location. I have no doubt you will get food poisoning here just from the look of the place.
… moreAJ Williams
I can’t tell you how disappointed I was to visit this location. I love Chipotle! But was so displeased with my experience here. They were rude, tried holding back portions and told other newer employees to hold back on how much is given, they purposely reduced the amount of chicken where it was barely anything. They were impatient. This is also the most expensive chipotle around. I’ve had enough bad experiences here I figured it’s time for a review.
… moreNy Con
Stopped by 01/27/26 around dinner rush hour, the staff was very polite, hard working and patient! They had a line outside. The only thing I could recommend is giving larger portions of meat. Especially if I’m paying over $19.00 for one bowl with only rice , double steak which was only two half scoops, corn , sour cream and cheese…. That was the only thing I had an issue with other than that it was convenient stopping at this location!
… moreLibra Zebra
I’m extremely disappointed with this Chipotle location and won’t be returning. I’ve been here about 8 times, and only 2 of those visits were even moderately good—both times because of the same single employee who was actually helpful. Outside of that, the experience has been consistently poor.
They are almost always out of major ingredients, and tonight was the worst yet: no chicken, chimichurri sauce, fajita veggies, cheese, chips, or queso. Ingredients that were available clearly needed to be replenished. Btw, this was at about 4:45pm – why aren’t they prepared for a potential dinner rush?? I was also told they couldn’t make an adult-sized quesadilla and would only make a kids one, even though I’ve ordered an adult quesadilla here before. To make it more frustrating, there were fajita veggies visible in the drive-through area, and I was told they couldn’t use them.
The restaurant itself is dirty and poorly maintained—paper straw wrappers, crumpled napkins, spills on the counter, and an unpleasant smell throughout the store. The service is usually unfriendly and unhelpful.
I kept giving this location chances because it’s close to my house, but stopping here is honestly a sad and frustrating experience almost every time. There are much better Chipotle locations elsewhere — I’d recommend avoiding this one.
… moreMarco Anthony
This place needs major leadership! The line is always long and they are always out of food. Like they gave me three pieces of chicken in my “scoop” because they were running low. When you ask them for stuff not stocked like forks or napkins they act like it’s an inconvenience! This lady handed me a napkin and I had to reach like 90% as she barely handed it. She did however take the opportunity to complain about her coworker.
… moreTaya Senn
Some of the rudest staff I have ever encountered honestly. There was not even a line and it was just our party of four and the guy yelled at my sister to hurry up and stop asking for “a little” of things and proceeded to slop massive portions on top of her bowl passive aggressively, so much in fact that the lid wouldn’t even fit on it. The cashier was rude as well and wouldn’t even acknowledge us while she rang us out. Found bones in my chicken and I honestly don’t know how they are still even open.
… more