3.5 – 791 reviews • Chicken restaurant
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Visit your local KFC® at 4207 Grand Avenue for the world’s best fried chicken—hand-breaded and freshly prepared! With convenient dine-in, drive-thru, and delivery options, we make it easy for you to enjoy your favorite KFC® menu items, including chicken nuggets (regular & saucy), chicken tenders, chicken sandwiches (regular & spicy), chicken bowls, family meals, and more. Stop by or place an order for delivery via our website or app!
Restaurant chain known for its buckets of fried chicken, plus combo meals & sides.
✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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Pamela Jenson
Chicken was raw NASTY!!!!! called store all no answer called corporate they handled it. Called store back to just make them aware of situation and ASHLEY (grand Ave store) was super rude. Will be calling corporate back to make them aware of Ashely. Hope this dont fall on deaf ears. Make sure to check your chicken before eating it from this store. NASTY STORE.
… moreOllie LaGrand Sr.
If you’re in Fort Smith or anywhere close, this is the place to eat for KFC.
The employees are SUPER! Food is always hot and fresh!
… moreJessica Shelton
I don’t know how the food was I never got to eat any of it I ordered $80 worth of food through their app and they tell the delivery driver to call me and tell me they don’t have any bone-in chicken they can’t fill my order so I asked if they can replace the six pieces of bone-in chicken I have with chicken tenders no they couldn’t do that either then when I was not able to cancel my order through their app I tried to call the store and they won’t answer the phone so now here I am no food and no food money and nobody will answer the phone good job KFC what kind of chicken store doesn’t have chicken talk about poor management maybe you should reconsider your store manager choice cuz the store managers I know that you used to have working for you would have never allowed that to happen shame on you
… moreAurora Sheppard
I am absolutely appalled by my recent visit to the Fort Smith KFC. The chicken arrived dripping in oil—limp, soggy, and clearly reheated rather than freshly prepared. The fries were cold and limp until I requested replacements.
Things only got worse when I calmly raised these concerns: the manager aggressively tore open my bag to spotlight the sauce cups and unfoundedly accused me of shouting. Having managed a KFC myself, I recognize these actions as a stark departure from any acceptable brand standard.
This level of negligence in food quality and disrespectful service is completely unacceptable. I will gladly drive farther to another location rather than endure this again. Avoid this store if you value fresh food and professional conduct.
… moreViolet Kennigseder
DIRTYYYY!!! rude customer service..refunded my order in cash when paid with debit card and didnt apologize ONCE. THERE WAS A STICKER IN MY FOOD
… moreChris Davis
So I go through the drive-thru and order a 12-piece bucket extra crispy and I’m supposed to get three sides supposed to be mashed potatoes and gravy corn and coleslaw I didn’t go in because I was soaking wet from the rain so after a long wait I get my food and I go home imagine my surprise when I opened the bag and I’ve got mashed potatoes but no gravy then I go ahead and start eating after I called and got a busy signal and my chicken is not completely cooked it’s still beet red next to the Bone at which time I tried to call again and I still get a busy signal it seems like every time I go to KFC anymore they’re always missing something up or out of something or an extra long wait for something it’s not the KFC that I used to know and love KFC need to get with the program Colonel Sanders would probably be rolling in his grave if he knew food was going out like this
… moresm jkz
yea nur last two times I’ve been in the span of 2 months maybe each white person has given me the wrong food. I order Nashville chicken tenders and got it’s spinal cord like why and their sweet tea taste like shit
… moreEmber Meadow
Got the 3 piece meal.. got the bbq flavor and when we got home it was inedible.. the bbq sauce on there was so burnt you couldn’t even eat it.. that was a waste of money!!!
… moreSusan Brown
I went through the drive thru at this KFC. The person at the window was very polite. I wish they would bring back their baked beans!
… moreChris Didway
The rudest most incompetent people I’ve ever known to work in fast food. No people skills whatsoever
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