Adam Riyad
I am extremely disappointed with my recent experience at this location. I found a bone in my food, which is completely unacceptable and very concerning. This could have easily caused serious harm.
When I called the store, I was simply offered a refund. While a refund is the bare minimum, it does not fix the fact that this situation should never have happened in the first place. Food safety is not something customers should have to worry about.
Management needs to take this issue seriously and improve quality control immediately. No one should have to question whether their meal is safe to eat.
… moreAnthony D
Came thru drive thru second time coming to this location, food is fresh and today Hispanic young lady at drive thru with glasses very kind and nice, great service, will definitely come back! Good job you guys we need more locations like this. Shout out to the managers and employees of the this location you guys are really doing it!
… moreJim P
The lady in the drive-thru this evening really Rox. 😉 She was genuinely polite and articulate. Thank you for being a well spoken individual. It truly makes a difference.
… moreColin Fisher
One of the best McDonald’s we’ve been too. Quick and friendly service. Never seen a play place cleaned so thoroughly, Paz (Baz?) was doing an incredible job
… moresherif dali
This is a call for a great service experience. I have been going to most of states Macdonalds. I only buy American coffee from Mac when feel there is no other place near by to get a real cup of coffee from. Literally in my whole years of experience with hundred of branches, no one on counter or the drive thru handed me sugar and napkins in a bag except here in this branch. That’s because there is a processional young lady called ALLISON work there. Leaving this review for her favour as such a small professional attitude should be spot on. Small things matters especially in customer service. Thank you!
… moreDavid L.
Avoid this location. Stopped here after work at 7am and ordered 1 big breakfast, no hotcakes. Got home about a mile away, opened it, and in the bag there was no hash brown, no jelly, no butter. Just napkins and salt & pepper. Took it back and showed the manager. She apologized and replaced my order. I asked if everything was correct, she said yes. My bad for not checking it out before leaving, because I received no jelly, but ketchup. Never again at this location. People, go to McDonald’s on 127th east of Harlem. A family owned location that takes pride in their work.
… moreSean Hedger
The place is horrible. Nothing we ordered was correct. I had to come back up to the counter 3 separate times. Then we ordered a vanilla milkshake but it tasted like cotton candy and after having it remade twice it still tasted like that. Then we ordered 2 waters and they gave us a sprite and a sweet tea. Highly recommend avoiding this McDonald’s
… moreMagdalena Vargas
This place used to be clean when i started coming here in Fall 2024 and lately it is so dirty, kids playplace always has garbage on floor and tables. Definitely parents should teach kids to clean up after themselves and NO FOOD in play area but i asked for assistance on clean up, I was even willing to do it and female worker ignored me. Brandon is only one always asking patrons if they need anything, kindly takes the garbage to clean up (which he should not but he does), and always with an upbeat attitude and caring. THANK YOU Brandon.
… moreBrian K. Leonard
If the poor quality of food, and the prices don’t depress you the remodeled appearance will. Fake precast concrete walls with industrial style lighting. With one of the very few PlayPlaces around.
… moreJuan Carlos
Brandon was the cashier who helped me out and did a phenomenal job. Took my order correctly and even checked-in on me while I ate atleast twice to make sure I was completely satisfied. It’s hard to find this level of service now a days. Other Mc Donald’s in the area should take note.
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