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While some things have changed over the last few decades, El Pollo Loco’s delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way – on our signature open-flame grills – then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in San Antonio,TX, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Fast-food chain outpost known for Mexican classics made with fire-grilled chicken.
Address and Contact Information
Address: 7327 San Pedro Ave, San Antonio, TX 78216
Phone: (210) 435-9103
Website: https://restaurants.elpolloloco.com/tx/san-antonio/7327-san-pedro-ave?utm_source=gmb&utm_medium=yext
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Reviews
Lenor Ramirez
I haven’t had el polo loco in years because the last experience I had at a different location but this location got it right ! Everything was fresh and nicely made even the salsa was cold and fresh. Definitely will be coming back more often !
… moreChocklateshawty Davis
The original Pollo bowl combo with the chips is my go to I will sometimes get the Al carbon tacos or something like that but mostly this bowl I add some extra pico that lovely green salsa and some jalapenos soooo good the chips are also really tasty sometimes I get my combo shoot right next door to TC and get the queso bowl and I’m all set for the meal. I’m always in and out here and rarely have an issue outside of the occasional misunderstanding due to accents in the drive thru.
… moreJesse M
The food was great. They were out of a lot of stuff. But we still eat the place was a mess inside. We had to clean our own table. No biggie. The food still came out fresh.
… moreAllen Dees
The food was great . The portions were small. In fact the chicken was very very small. Ive had wings larger than their thighs. The noise level was terrible. Not from customers, but from the employees beating and banging extremely hard . So for the price , I do not think it was worth what I paid. I will not be back. And I can’t recommend El Pollo Loco . There are entirely too many Good Mexican Food restaurants in San Antonio to spend my money at El Pollo Loco.
… moreKimme Ramirez
Do NOT eat here! I love El Pollo, and this was hands down the worst. 8pm, and they were out of chicken for the next hour. Starving, so I decide on sides. Beans were burnt, rice okay, emptiest bag of chips ever, and the queso blanco was so burnt it was orange and gritty. Worst 15 I’ve ever spent and I got home and had to throw it all away because it was inedible..I’m so angry
… moreRudy Guerrero
Horrible tortilla-wrapped slop: I ordered a chicken guacamole burrito. I was confused because what they handed me was flacid—like a stretched out water balloon. The first third of the “burrito” was just a tough-to-chew tortilla. When I got to the filling, it was like brownish-grey vomit. I opened it up to see if it there was actual food inside, not just slop. It was real, solid food, but no chicken—not even one piece! You can see in the photo where I poked around looking for chicken. I can’t even eat it; my stomach is already burning from the few bites of mush I took. I want my money back. Also, the girl at the window looked and acted miserable—she knew she was selling me slop. Eat anywhere else! Save your money! Zero stars. Stay away!
… morecj cisneros
My bowl was good but for a chicken place, I feel it lacked some flavor. It was my first time ever trying a pollo loco though, and I would return. The salsa fresca had zero spice. My daughter liked her chicken and rice
… moreLisa Tornabene
I’ll start by saying I’ve reviewed almost 200 places and this man here has blown me away with his customer service. Clarence went above and beyond to help every customer that walked in there. He even greeted his Spanish speakers in their language to help them feel welcomed. Truly the best service. Food was good. Place gets packed fast. They could use more people like Clarence to staff the place. Waits a little long. But I will definitely come back due to truly exceptional service.
… moreNorberto Gonzalez
Came in for lunch just before 1PM and order a 12 piece family meal mixed.
Chicken pieces were very small and the chicken did not look to be fresh. It was cold and hard like if it was chicken from the day before and it was reheated. Would not recommend…
… moreChicken pieces were very small and the chicken did not look to be fresh. It was cold and hard like if it was chicken from the day before and it was reheated. Would not recommend…
Ma Larson
Was craving the chicken carbone tacos and have bought them many a time before Covid hit Loved them! sooo been a good min since bought them cuz they doubled in price last i went to buy em and I gotta buy alot to feed my fam, So I Went thru drive thru and 2 of the order takers couldnt understand English!? Im sooo serious had to go to window to find out price of 1 carbone taco BUT she still didnt understand the simple ? I was asking in ENGLISH whats that about Pollo Loco!? so aggravating smh but NO lie she couldnt answer me in English ♀️ so she asked sumone else what I was saying and wrote on paper her answer u cant make this up man and 1 taco was 3.09! I said WOW cuz these are little like street tacos that used to be 1.00 each, so she then said But I could get 3 for 4.00!? I immediately ordered 12 and got my 12 tacos for 12.99 the FAIR pre covid price hahaha Im not mad and sho enjoyed those Cheap Tacos even more Thanks El Pollo Loco for hiring a non English speaking person in our English speaking country WORKS FOR ME and Im sure every other customer ur employees couldnt communicate with and gave us our food and the price it should BE, Ill be back
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