Church’s Texas Chicken

  3.0 – 1,468 reviews   • Chicken restaurant

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CHURCH’S TEXAS CHICKEN® at Two Notch Road in Columbia, SC serves BOLD TEXAS FLAVOR® every day. Enjoy made-from-scratch HONEY-BUTTER BISCUITS™, crispy fried chicken, tenders, and family meals made for sharing. Order ahead, get delivery, or visit your local Church’s®. Real flavor, real rewards—WELCOME TO THE GREAT STATE OF FLAVOR®.

Fast-food chain offering fried chicken, sandwiches, wings & Southern-influenced sides.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Church's Texas Chicken 29223

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Reviews

Tisha Abele
Placed an online order. Arrived at the store, the worker informed me there wouldn’t be any chicken for 45 min, to top it off she couldn’t provide me a refund. Came back 45 min later to retrieve my ONLINE order placed 1 hour prior. I go inside the store, worker says “oh the door should’ve been locked, you’ll have to go through the drive through.” I let her know I had an online order placed a hour ago. She says “Yea, you’re going to have to go through the drive through”
There were 10 cars in front of me.
Why was I able to place an order online if they were out of chicken? Why couldn’t they call me and notify me that there wasn’t any chicken, my number is provided in the app, where I placed my order. Seems like if there wasn’t any chicken they could call, I’m sure they weren’t doing anything else and had the time. Why wasn’t the worker able to provide me a refund? Why was the door locked during regular business hours ? Beings I placed an online order over a hour ago why did I have to wait in line another 30 min? Process doesn’t make sense. Get it together. Side note, when there’s no chicken clean the inside it’s filthy. Probably why the worker said the “door should’ve been locked”. Finally get to the window and worker tell me I have to wait on 2 pieces of chicken, then hands me my bag of food, sooo I thought all my food was in the bag and begun to drive off. Worker says “wait, remember you still have to wait for 2 pieces of chicken.”
C’mon lady why wouldn’t you give me all my food at once. Now foods in here getting cold, no telling how long I’m going to have to wait now.
Place should be shut down. Ridiculous.
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Staci Brown
Very unprofessional experience!!!!!!!!!!!!!

Placed an online order on January 1, 2026. When we arrived, the restaurant lights were on, but the doors were locked. Chicken was sitting under the warmer, yet there was no employee in sight. We sat at the drive-thru window for about 5 minutes with no response.

We tried calling the store multiple times—no answer. Inside, we could clearly see a pair of shoes on the floor, a purse, a cellphone, and a headset on the counter, and one register appeared slightly open. Receipts for online orders were actively printing. Multiple customers came through trying to pick up orders they had already paid for.

We parked and waited, assuming someone would eventually come to the drive-thru, but no one did. After about 30 minutes, the police arrived. As soon as the officer got out of his car, a young woman exited one of the parked cars—it was the employee. She appeared to be working alone and chose to sit in her car while customers waited inside and at the drive-thru.

Regardless of staffing issues, online ordering should have been turned off, or the restaurant should have been properly closed and customers notified. This situation was handled extremely poorly.

It has now been 6 days. We still have no food and no refund. We’ve called the store repeatedly with no way to reach a manager, and we’ve contacted corporate and were told we’d receive a call back—nothing.

After reading the reviews about this location, we don’t even want the food anymore. We just want our $30 refunded. Completely unacceptable and unprofessional.
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Chris Ogle
Picked up for a friend through the drive thru.
A little run down, but smelled good and very busy. A lot the meal I was picking up required 25 mins to cook even though it was called in 20 mins prior. Store subbed a few items and threw in a few extras at no additional cost.
That’s service!
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growingup15
I’m a delivery driver and I am tired of every time I go here to pick up an order its a gamble of whether I am able to go inside to pick up my order or be forced to wait in line for 30-45 minutes to pick up that order. At that point its worth it to just cancel the order and go get other orders. Staff is rude especially evening staff. light skin guy telling at the counter for me to “GO TO THE DRIVE THRU!” I told him that I’m not waiting in this line and he just kept saying DRIVE THRU! So I just left and cancelled the order.

The customer texted me asking me why her order was reassigned 5 time before getting to me now I know why. Welp this was the 6th time. I am getting real tired of this story and the one on North Main. their slackness messes up my money. Cancelling orders sometimes was pretty big but I’m not wasting 30-45 minutes of my time sitting in a long line because they don’t wanna deal with anyone.

I hope this store shuts down or gets bought by someone who actually cares and hire non slack people
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william mobley
I was hungry after going to Verizon across the street. I had never been to a Church’s so I figured I try it out. I thought it was weird how long the wait was and the smell behind the building going through the drive thru was horrible. Compared to other reviews, I did only spend 15 minutes waiting on my order. I got the fish and fries. The fish was real good the fries were warm at best. I am assuming the other food items are good due to people waiting so long, but if u are judging on looks of the business, this has got to be one of the worst in Columbia.
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S Glo
Customer service is garbage, the employees sitting down during operating hours, sipping drinks. Lobby is closed but you have individuals of the employees member friends coming to do special pick up of chicken with the employee male bring it out. Line in the road and not one person has came to the speaker to offer any explanation, greeting or anything. Just pathetic. It’s safe to say every Churches location in Columbia is trash
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Alex W
If you’re wanting something quick to eat, do not visit this location. I pulled into the drive thru at 1:20pm. As you see on my receipt I ended up paying at 1:39pm. I received my food at 1:45pm. I ordered the 5 piece tenders, fries. The meal was delicious, the service at the drive thru was friendly. It’s just the wait time that I didn’t care for.
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Simply_So
Food was good but it took FORRREVERR to get the food & we didn’t even order much. Also, they were out of french fries, okra, mac & cheese, and napkins – and they weren’t even telling you what they were out of BEFORE you paid, which was kind of annoying, especially since certain sides have an upcharge.
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pasha poo
This is by far the most disgusting and DIRTY Churches I’ve ever been to. I should have turned around and walked out before ordering once I saw the condition of the restaurant, but I love my churches chicken. The lady behind the counter was courteous and they were pretty fast but again this is one of the most disgusting restaurants I’ve ever been to in my life. This place really needs to be cleaned up. The chicken was not very good and the oil tasted old.. GROSS very disappointing experience and probably will not be back to churches again because they’ve all gone downhill!!!
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Joseph Brown
Stood in line for my food for like 20 Mims after I paid for my meal while they decided to do shift changed. I paid 5 mins before the shift change and stil waited over 20 Mims for my food. Staff is so slack, unorganized and no respect. I hate coming to this churches because it’s always something if it’s not closing way before time or you waiting close to an hour for your paid food. This restaurant have to do better.
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