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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 8515 124th Ave NE, Kirkland, WA 98033
Phone: (425) 822-3366
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Rachel Sisavath
I normally don’t give fast food restaurants reviews, but this McDonald’s deserves it. We usually visit in the evening and the manager there is awesome. He has good energy and great service even when they are so busy and have rude customers raising their voices at them. My food is always hot and tastes good. We drive the extra few minutes and miles for this McDonald’s vs the closer one.
… moreKayla L.
They got my curbside order wrong. Not to mention the long wait for a single cheeseburger. Touched it and it was cold and I was like why is it cold. The girl working around 11:40am didn’t get name unfortunately but she know she is. Was on her phone while delivering which pissed me off. Like if your gonna slack off on the job at least get it right.
Edit: went back because I didn’t drive off far. They asked for my receipt and I showed it and I thought it would be resolved but they still got it wrong. Im not sure of there was a language barrier with the female floor supervisor at the time but she just thought I was missing the cheese when I said the entire burger was wrong. She was kind enough to give me a strawberry cream pie. So I appreciated that. BUT to still get wrong was a hassle. I understand it is a lunch rush and they are trying to make their timestamps good but I didn’t like how I was rushed away. So I wasted points on a free cheeseburger that was wrong. So I ended up ordering again for quarter pounder meal and decided to get it at the counter. Luckily it was made right. I hate to be this person. Normally I don’t complain when my orders is wrong if it’s small but the entire sandwich was wrong and I was hungry so I wanted it to be exactly right. But I know better now to not get food around a rush time. Great people just need a little more quality over quantity of their services.
… moreEdit: went back because I didn’t drive off far. They asked for my receipt and I showed it and I thought it would be resolved but they still got it wrong. Im not sure of there was a language barrier with the female floor supervisor at the time but she just thought I was missing the cheese when I said the entire burger was wrong. She was kind enough to give me a strawberry cream pie. So I appreciated that. BUT to still get wrong was a hassle. I understand it is a lunch rush and they are trying to make their timestamps good but I didn’t like how I was rushed away. So I wasted points on a free cheeseburger that was wrong. So I ended up ordering again for quarter pounder meal and decided to get it at the counter. Luckily it was made right. I hate to be this person. Normally I don’t complain when my orders is wrong if it’s small but the entire sandwich was wrong and I was hungry so I wanted it to be exactly right. But I know better now to not get food around a rush time. Great people just need a little more quality over quantity of their services.
Yuanqi Wang
I know my partner already wrote a review but I have to write one more. We are not only disappointed in the food but particularly in the service. We bought a meal about $30 including a hot fudge sundae for $4. When we questioned the person at the pickup window why it’s like half a cup with the bottom filled with lots of air, he just blatantly answered “this is how they are today”, twice. I didn’t expect him to actually fix the problem, but I’m surprised he didn’t even bother to find an excuse. What a customer experience! We have ordered dozens of hot fudge sundae from a lot of mcdonald’s and this is the worst of them all. So yeah, this is how I leave reviews today.
… moreJ Anen
While I have had not good experiences here in the past, my two recent ones were very good both in service and quality
I need to go in the restaurant to order and pickup because my van doesn’t fit through the drive thru height which limits hours I can eat here which is frustrating, in the past I would time my arrival to access the restaurant, after placing an order no staff was available or present in around the counter area to hand over orders from the kiosk or app, one time I walked into the back finally to find someone and Im a pretty patient person.
Anyway, I have been happy to see an improvement here, hopefully it continues
… moreI need to go in the restaurant to order and pickup because my van doesn’t fit through the drive thru height which limits hours I can eat here which is frustrating, in the past I would time my arrival to access the restaurant, after placing an order no staff was available or present in around the counter area to hand over orders from the kiosk or app, one time I walked into the back finally to find someone and Im a pretty patient person.
Anyway, I have been happy to see an improvement here, hopefully it continues
Jason L
Stopped by the McDonald’s in Kirkland and found the space to be fairly large with plenty of seating options and a spacious parking lot, which made it easy to get in and out. There’s no playhouse area for kids, which might be a downside for families looking to linger. The tables were noticeably sticky, which took away from the overall cleanliness. Restrooms were accessible without a code, which was convenient, but the drinking fountain was only available for employees, which felt unnecessarily restricted. Overall, functional for a quick bite, but not the cleanest or most family-friendly McDonald’s.
JY review
… moreJY review
Ryan Manison
Fresh tasty good fast food.
Good friendly fast service unless there are lots of customers all ordering at the same time. Then the wait time is almost could go up 20 minutes. And all fast good service becomes Donkey service. You get the worst slowest rudest service.
It is a very thin line
Then fast service becomes , too slow , customers at the counter ignored for at least 30 minutes, or more . you see employees working, and moving fast, filling orders for drive thru windows customers, but not for customers waiting inside the restaurant at cashier. You will get disappointed.
Then all their excuses. We are busy.
But they would rather move fast to drive thru customers, than do any customers who is inside and standing in line for a while.
They will test your patience to more than the limit. So be warned.
And they forget all the other stuff that come with your main order. So please check your what you get before leaving .
Excellent deals in the app.
Large parking lot easy in & out
Convenient location
… moreGood friendly fast service unless there are lots of customers all ordering at the same time. Then the wait time is almost could go up 20 minutes. And all fast good service becomes Donkey service. You get the worst slowest rudest service.
It is a very thin line
Then fast service becomes , too slow , customers at the counter ignored for at least 30 minutes, or more . you see employees working, and moving fast, filling orders for drive thru windows customers, but not for customers waiting inside the restaurant at cashier. You will get disappointed.
Then all their excuses. We are busy.
But they would rather move fast to drive thru customers, than do any customers who is inside and standing in line for a while.
They will test your patience to more than the limit. So be warned.
And they forget all the other stuff that come with your main order. So please check your what you get before leaving .
Excellent deals in the app.
Large parking lot easy in & out
Convenient location
Motivation Deals
McDonald’s Has Become a Cold, Confusing Construction Site, with 5 huge orange cones inside .
I don’t normally write reviews like this, but today’s visit to McDonald’s was such a letdown, I couldn’t stay quiet.
Let me start with the obvious: there is no one taking orders anymore. You walk in, and instead of a warm “Hi, how can I help you?”, you’re greeted by a towering screens that looks like it belongs in a bank or a hospital waiting room. The layout? A confusing maze of buttons and options, buried menus, unnecessary steps—designed more like a software update than a lunch experience.
I counted five employees not behind the counter but packaging food . So not enough money to have register cashiers now , so let’s divert them to are where one 1 used to do that job . They were all scrambling behind the scenes—bagging food, shouting orders, bumping into each other, and clearly confused about who was doing what. It felt like watching a team that had just been thrown into the deep end without a manager.
There was zero organization. No leadership. No flow. Just chaos wrapped in paper bags.
The atmosphere? Cold. Mechanical. Depersonalized. It felt more like I was standing inside a construction zone in a foreign country than a place my kid used to love. And speaking of which—my 7-year-old looked up at me and said, “Papa… this place feels like it’s in a different country.”
That hit hard. Because he was right. Whatever McDonald’s used to be—it’s not that anymore
… moreI don’t normally write reviews like this, but today’s visit to McDonald’s was such a letdown, I couldn’t stay quiet.
Let me start with the obvious: there is no one taking orders anymore. You walk in, and instead of a warm “Hi, how can I help you?”, you’re greeted by a towering screens that looks like it belongs in a bank or a hospital waiting room. The layout? A confusing maze of buttons and options, buried menus, unnecessary steps—designed more like a software update than a lunch experience.
I counted five employees not behind the counter but packaging food . So not enough money to have register cashiers now , so let’s divert them to are where one 1 used to do that job . They were all scrambling behind the scenes—bagging food, shouting orders, bumping into each other, and clearly confused about who was doing what. It felt like watching a team that had just been thrown into the deep end without a manager.
There was zero organization. No leadership. No flow. Just chaos wrapped in paper bags.
The atmosphere? Cold. Mechanical. Depersonalized. It felt more like I was standing inside a construction zone in a foreign country than a place my kid used to love. And speaking of which—my 7-year-old looked up at me and said, “Papa… this place feels like it’s in a different country.”
That hit hard. Because he was right. Whatever McDonald’s used to be—it’s not that anymore
Alex Buchanan
This McDonald’s features a new, modern design and was pleasantly clean, with quick and efficient service. Despite its mixed reputation, the friendly staff and updated interior made for a positive experience. Overall, it deserves a solid 4 stars.
… moreMarta Santone
I loved the environment. All the employees are welcoming and the manager!
A special thanks to Angelo. He was so kind to my son who was crying because of the Happy Meal toy. He quickly changed the toy and solved the big deal of my day. It was so so sweet.
… moreA special thanks to Angelo. He was so kind to my son who was crying because of the Happy Meal toy. He quickly changed the toy and solved the big deal of my day. It was so so sweet.
Jae-Joon Park
Title: Excellent Service by Cyrus at Kirkland McDonald’s!
We had a wonderful experience at this McDonald’s in Kirkland today.
Cyrus greeted our family with such kindness and professionalism — his friendly attitude truly made our visit special.
The restaurant was also very clean and well-maintained, which made our meal even more enjoyable.
Thanks to Cyrus and the great team here, we’ll definitely keep coming back to this location.
Highly recommended for great service and a welcoming atmosphere.
… moreWe had a wonderful experience at this McDonald’s in Kirkland today.
Cyrus greeted our family with such kindness and professionalism — his friendly attitude truly made our visit special.
The restaurant was also very clean and well-maintained, which made our meal even more enjoyable.
Thanks to Cyrus and the great team here, we’ll definitely keep coming back to this location.
Highly recommended for great service and a welcoming atmosphere.