Chick-fil-A

  4.2 – 1,771 reviews   • Fast food restaurant

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Welcome to your Raleigh Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Fast-food chain serving chicken sandwiches & nuggets along with salads & sides.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Chick-fil-A 27605

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chick-fil-a.com

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Reviews

Brett
The enormity of this fast food venue is no joke. It’s two floors and extremely clean and well maintained, you could easily fit hundreds of people into this spot. The people that work here are also cool, I left my wallet here and the manager brought it back intact!

The food itself is your typical mediocre chicken sandwiches, other than the deluxe, there’s nothing appealing about the other (overpriced) choices…
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Ava Hill
Came to buy a big back meal (30 nugget meal, yum) with my roommate who got the same. It was delicious and beyond expectations; however, the reason that I’m writing this is because of the staff. We did a drive thru pick up and when we got a few minutes away, we realized my fries were missing. So, we turned around and went back through the drive thru. The staff immediately recognized our car and came to check in to see if everything was okay. I let them know my fries were missing and they fixed it with impeccable timing. Their customer service was phenomenal, management should be proud.
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Nicole L
This location is right by NC State, Meredith College, and a middle school so it is perfect for a quick pop in. The building is huge and efficient. There are two lines for drive through and there is an attendant delivering food to each line so they get you through quickly.
And that breakfast biscuit was so deliciously flaky.
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Don Perez
Food was great service was fast you already know Chick-fil-A’s number one in my book
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Hart Evans
Strong suit is consistency. Consistently slow!! Slowest CFA I’ve ever been to and sadly it’s close to my house. Sometimes I drive to another. Doesn’t matter if it’s 3 pm or 7 pm drive thru will take at least 10-20 minutes. I can’t comprehend how this CFA has been the slowest one in the triangle for at least a good three years.
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Asia B
Drive thru is a nightmare at times and once you are at a certain point, you can’t get out of the line if you change your mind.

ETA: I was in the drive thru line for 20 mins for my mobile order. Someone in the mobile order line decided to make a cash purchase, which held up the line (taking the order and providing change for the cash transaction). They were two cars ahead of me. Once that was completed, I scanned the qr code, I get to the window and received a call/text telling me my order was dropped, causing more delays. I asked if I should come inside but they said my order would be out soon. I noticed they added a brownie to my order (as a gesture for the wait, I assume). Changed from 1 star to 2 stars and fixed typos.
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Adrienne Parks
Only Chick-Fil-A that I know that has two stories. It is awesome and clean and quick service. Also. They have fun activities outside for you and your family.
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Kevin Wang
Large Chick Fil-A location with two stories of seating.

The drive-thru is efficient and food and service has always been great. The dine-in was a different experience, visited a couple times and one of the associates taking orders to tables seemed to have trouble figuring what was ordered, who ordered, etc.

The interior first floor is usually really busy but the second story offers plenty of seating and a neat outdoor balcony.
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Toya
Hello,

I visited this Chick-fil-A location today while I was in the area near the recreation center. Although this is not my usual location, I decided to stop in to purchase lunch for my son and myself. Unfortunately, the customer service we received was among the worst I have experienced at any Chick-fil-A.

As a former Chick-fil-A employee from my high school years, and knowing the company’s values and standards, I was especially disappointed. The drive-thru employee identified herself as Ivy Johnson. Throughout our interaction, she appeared visibly unhappy, frowned the entire time, and was not welcoming.

I was asked to pull aside to wait for my order, which I understood since I requested unsalted fries. However, I was instructed to park near the Chick-fil-A van despite there being no available parking spaces in that area. As a result, I had to park in an unmarked spot.

When Ms. Johnson brought out my order, she continued to frown, handed the food to me in a very abrupt manner, and mumbled what I assume was “have a nice day,” though it was barely audible. The interaction felt rushed, dismissive, and unprofessional.

I understand that employees can have difficult days, but this experience was a poor representation of Chick-fil-A’s customer service standards and values. Because of this interaction, I do not plan to return to this location.
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abby
Very ODD place. I asked for a new bun after my first bun was STALE. THEN I asked for a NEW bun and my bun was… STALE…. AGAIN. Not to mention my fries tasted like they were sitting in the oil bin for 3 years. I love Chick-fil-A, it is my safe space. I oasis, I eat it All. The. Time. I am sad. I am upset. I have never EVER left Chick-fil-A HUNGRY!!!!!!!!!!!! Thank you for your time. Eat more chicken… at another Chick-fil-A
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