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Since 1960, Jacks has been serving Southern favorites like scratch-made biscuits, hand-breaded chicken fingers and hand-dipped milkshakes in their dining rooms and drive-thrus. Order Online, on the app, or drop by and visit us at our Fultondale, Alabama store located at 1195 Walker Chapel Road. Get your southern cravings satisfied at breakfast, lunch and dinner time.
Fast-food chain serving standard American eats such as burgers, fries & milkshakes.
Hours
| Thursday | 5 AM–10 PM |
| Friday | 5 AM–11 PM |
| Saturday | 5 AM–11 PM |
| Sunday | 6 AM–10 PM |
| Monday | 5 AM–10 PM |
| Tuesday | 5 AM–10 PM |
| Wednesday | 5 AM–10 PM |
Address and Contact Information
Address: 1195 Walker Chapel Rd, Fultondale, AL 35068
Phone: (205) 841-1400
Website: https://locations.eatatjacks.com/al/fultondale/1195-walker-chapel-road/
Order and Reservations
Order: Order online
Photo Gallery
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Reviews
John Bishop
I go here a lot. Food is good when you get what you ordered. Damn near every single time I use the drive thru my order is never right. Either a total different order or missing items I ordered and paid for.
… moreHammer Man
Very disappointed. My daughter and I come here for breakfast when we get the chance, and it’s gotten so bad. This past Monday, I got two bacon, egg and cheesebiscuits… And this is what I got? I went to ask if this was all the bacon that came on it…they claim thats one and a half pieces per biscuit…
I’m not really sure why, but they made another bacon, egg and cheese biscuit for me. I guess to make sure I was satisfied…? Come on, do better. A soggy piece of bacon on your biscuit is just ..bad.
… moreI’m not really sure why, but they made another bacon, egg and cheese biscuit for me. I guess to make sure I was satisfied…? Come on, do better. A soggy piece of bacon on your biscuit is just ..bad.
Patricia Vaughn
We intended to have lunch at the Fultondale Jacks. The hamburgers were stale (buns were hard) meat seems leftover from the day or two before. French fries were cold, Mac and cheese was lukewarm. Basically all the food was Inedible, so we didn’t eat it. No packets of ketchup, no utensils were out. Out of catfish completely.
Floor in the dining room was filthy and the men’s room was flooded. We cleaned our own table.
This was the worst experience at jacks we have ever had.
Oh, and it was 11 am on Monday. We may as well have flushed $19 down the dirty toilet.
… moreFloor in the dining room was filthy and the men’s room was flooded. We cleaned our own table.
This was the worst experience at jacks we have ever had.
Oh, and it was 11 am on Monday. We may as well have flushed $19 down the dirty toilet.
Byron McCall
It would have been five stars except for the attitude.
When I first pulled up in the Drive-Thru it took several minutes for them to acknowledge that I was sitting right in front of the speaker. Then there was no acknowledgment at all while I ordered. It was basically five sandwiches and two hash browns. Three of the sandwiches were additions or substitutions. The acknowledgment was lackadaisical at best. And the amount didn’t seem to be right. It was less than it should have been. So when I pulled up to the window to pay and I told her I didn’t think it was enough money she does stared at me in the eyes and I repeated the order and then she never even looked back at her register before she repeated the same amount of money. So I was very surprised haven’t heard the money that she said and she asked me to pull up.
Two of those biscuits were plain sausage biscuits for my dogs. Which were in the front seat. So when I pulled up I turned and looked at my dogs and I said “yeah this order isn’t going to be right”.
The lady that brought the food out to me was sweet as could be and in a great mood. It was a complete 180 from the girl that took the order and the money.
Lo and behold my other surprise and shock, the order appears to be right. Mostly.
What are the substitutions I asked for bread instead of biscuit… And they gave me a hamburger bun. I guess next time I need to be specific and say Texas toast like what the breakfast sandwich comes on. I don’t like potato bread. If I had known that’s what they were going to give me I would have been specific.
But that’s my fault, not theirs.
The other two sandwiches that were changed just were addition of egg and cheese and it looks like from a glance inside the bag everything is right.
So for about $8 less than I thought it would be breakfast was delicious. My mom hasn’t eaten hers yet. I’ll edit the review if she says they’re gross or whatever LOL.
Would go here again.
But maybe, just maybe, if you have somebody that works for you that doesn’t want to be there, they don’t need to be. There are others that will have those jobs happily.
… moreWhen I first pulled up in the Drive-Thru it took several minutes for them to acknowledge that I was sitting right in front of the speaker. Then there was no acknowledgment at all while I ordered. It was basically five sandwiches and two hash browns. Three of the sandwiches were additions or substitutions. The acknowledgment was lackadaisical at best. And the amount didn’t seem to be right. It was less than it should have been. So when I pulled up to the window to pay and I told her I didn’t think it was enough money she does stared at me in the eyes and I repeated the order and then she never even looked back at her register before she repeated the same amount of money. So I was very surprised haven’t heard the money that she said and she asked me to pull up.
Two of those biscuits were plain sausage biscuits for my dogs. Which were in the front seat. So when I pulled up I turned and looked at my dogs and I said “yeah this order isn’t going to be right”.
The lady that brought the food out to me was sweet as could be and in a great mood. It was a complete 180 from the girl that took the order and the money.
Lo and behold my other surprise and shock, the order appears to be right. Mostly.
What are the substitutions I asked for bread instead of biscuit… And they gave me a hamburger bun. I guess next time I need to be specific and say Texas toast like what the breakfast sandwich comes on. I don’t like potato bread. If I had known that’s what they were going to give me I would have been specific.
But that’s my fault, not theirs.
The other two sandwiches that were changed just were addition of egg and cheese and it looks like from a glance inside the bag everything is right.
So for about $8 less than I thought it would be breakfast was delicious. My mom hasn’t eaten hers yet. I’ll edit the review if she says they’re gross or whatever LOL.
Would go here again.
But maybe, just maybe, if you have somebody that works for you that doesn’t want to be there, they don’t need to be. There are others that will have those jobs happily.
Zakee Abdullah
friendly
in breakfast time be sure to ask to cook your food fresh otherwise it may be lukewarm sort of cold.
During lunch and dinner the food is preety fresh
with friendly greetings.
… morein breakfast time be sure to ask to cook your food fresh otherwise it may be lukewarm sort of cold.
During lunch and dinner the food is preety fresh
with friendly greetings.
Korey Fort
This is the worst Jack’s I’ve ever been to. One cat in the drive thru but couldn’t get my order out the window. Received my order but I had to tell the person that took my order what it was again.
The milkshake was not filled. The container of cookies and cream was almost out. So they used the only little bit left. I had to go back in and ask for a new one which was made horribly.
Noticed that the cashier is handling food and touching people’s money. Ain’t no telling where that customer or their money has been but y’all carelessly touching people orders. Unsanitary!
… moreThe milkshake was not filled. The container of cookies and cream was almost out. So they used the only little bit left. I had to go back in and ask for a new one which was made horribly.
Noticed that the cashier is handling food and touching people’s money. Ain’t no telling where that customer or their money has been but y’all carelessly touching people orders. Unsanitary!
Keith Gilchrist
The service is absolutely horrible. I overlooked the first couple of times that I received a wrong order. Today I ordered 2 Big Jack combos. The top buns were hard and burnt and fries were cold. The only drinks available were HiC and Strawberry Fanta. I took the order back for a new meal. They still didn’t get it right. To top it off, while I was waiting for my new order, a customer from the drive thru came in because their order was wrong. I’m done taking a chance hoping for good food and service. Horrible experiences!
… moreBelicia A
Super rude staff. I went here several times during various times of day, and finally I promised myself NEVER AGAIN! Being asked to pls hurry bc ” I’m running up their clock” … I thought I was being punked! Go to the Mt Olive location for great and ACCURATE SERVICE!
… moreRyan Cartee
I said my order three different times and then you replay it back to me with nothing that I even said and then you say repeat the order two more times so no I will go somewhere else. Your service sucks.And the drive thru speaker needs to learn English
… moreMike West
I’ve never seen jacks fries this shrimp and without fry salt. Are these people okay down at this location?? I literally waited 5 minutes at the speaker before someone rudely stated “this is jacks” like okay??? No kidding is it for real?? So anyways, I mentioned are you ready for my order? Because I did not understand that terminology. The woman replied back “yeah this is jacks what can I get you” if the RUDEST way someone can speak. I just laughed. I got very polite after because I didn’t want my food spit in!! Even still, probably still was. Considering the clowns working on Saturday at 1pm on 7-12-2025 was the most pathetic display of customer service I’ve ever seen. And again, LOOK AT THOSE FRIES!! really shows their character through their service and food. I’ll pray for them
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