
Here at Marakas Pizza, the Chef’s philosophy is simple… Quality!!! Whether we’re talking about ingredients, equipment, pizzaiolo skills, or service standards, everything at Marakas Pizza is held to high quality standards. As a chef, Juan A. Montero wants to deliver a dish that you will recognize; yet which conveys a sense of depth and complexity that surprises you.
Address and Contact Information
Address: 14707 SW 42nd St #406, Miami, FL 33185
Phone: (305) 364-5175
Website: http://www.marakaspizza.com/
Menu Photos
Photo Gallery
Related Web Results
Marakas Pizza Restaurant – Ultimate Pizza Experience Like No Other
Marakas Pizza – View Locations, Hours, Menu & Order
Marakas Pizza – 14707 SW 42nd St, Miami, FL 33185 – Slice
Reviews
Today, 11/16/2025, I received an order and arrived at the restaurant to pick it up. I asked if the order was ready, and the employee said they’d check and it would be just a minute. 13 minutes passed, and when they finally came out, they informed me there was an issue and it would take an additional 10 minutes to prepare the order. Naturally, I canceled the order and reported the business to Uber.
It’s unacceptable for an employee to say they’ll check and then take 13 minutes to respond, only to state that the order hasn’t been prepared. This is a lack of respect. During those 13 minutes, I asked twice about the status of the order and received no clear response from the employees, who simply stated, “I don’t know, that’s for the person handling orders.”
The employees lack teamwork and respect for strategic partners. Uber is a strategic partner that provides distribution channels to help the business operate more efficiently and reach more customers. Drivers are not beggars; they’re helping the business reach its clients and should be treated with respect and consideration.
Uber helps businesses pay their staff during slow periods by bringing in orders and increasing sales volume during off-peak hours. It’s disrespectful to keep a driver waiting without a response. When asked about the order status, employees should provide accurate information, not claim they’re “verifying” when they know the order hasn’t been started.
Employees should be trained to treat Uber drivers as they would customers, as they represent the customer and are picking up their orders. A manager who can’t see these issues isn’t prepared for their role.
The business owner should evaluate their employees’ efficiency and ability to handle contingencies. They should receive training on treating drivers with respect, as they represent the customer and are essential to the business’s operations.
Key issues:
– Lack of management and supervision
– Poor communication and customer service
– Lack of teamwork and respect for strategic partners
– Inefficient order handling and preparation
– Need for employee training on customer service and respect for drivers
Recommendation:
The business should prioritize employee training, management, and customer service to improve operations and maintain a positive relationship with strategic partners like Uber.