Suzy Isaacs
Always a long wait and horrible servicd. Look at these kids. Why are they ripped and covered in side. Smh. They didn’t know which drinks were which. It took 20 mins to get some drinks.
… moreAdam
Where are the car hops on roller skates I used to see here? Without those this place is not worth the hassle to try and perfectly place your vehicle in these tight windows. If you are a pro, you don’t have to take your seat belt off and open the door to hit the button to order. I’ve not mastered that task just yet. Overall the food is good, but takes forever to arrive. Prices are decent on most items, and still the best slush around! Plan on spending $20-$25 for 2 people.
… moreJudy Johnson
I keep trying to like Sonic and every time I am disappointed. Quality just is not good. I always buy food for now and food for a later meal. The fries were cold no flavor, burger just blah. The chicken nuggets, poppers, chunks (not sure for this company) were the slurry mix of regurgitation of chicken meat put into a chunk form. The wait line in the drive through was extremely long.
… moreStella Swiney
My husband, daughter & I stopped here and ordered 12 Frito Chili Cheese Jr. Wraps. After receiving our food we pull out and start eating only to discover that every wrap was nothing more than plain Fritos in a soft shell tortilla; the chili was non existent. I had also ordered some chili cheese tots in which only two tots had chili on them. I called the restaurant back to voice my complaint only to be told that the wraps had been made to their standards with one ladle of chili on each wrap. She then proceeded to tell me she couldn’t replace all 12 of them. She was very hesitant and stand offish as to what I was saying. As if I was trying to get free food when we had just spent nearly $40. I’m very disappointed with their customer service.
… moreTony Combs
Only go there for the 44oz Coconut slushee. I got a 44oz Carbonated Coconut drink. Tasted like a club soda with a hint of coconut. YUKE
… moreEthan Harrison
Worst customer service I’ve ever seen. Asked for a large chili cheese tot and this was the result. Went back to the window to tell them there was an issue only for them to tell me I needed to say the exact same thing through the speaker instead of the window. Then once I got back to the window the third time they said they didn’t had it to me like this when those chili cheese tots are untouched calling me a liar. I asked for a replacement after having sat there for minimum 20-30 minutes they had me another half chili cheese tots when the original was ice cold. I explained I wanted a replacement not the other half because I had to wait so long and they acted as if I was being the unreasonable one. Will not be going back.
… moreRebecca
Went to get a slushy, nothing better than a strawberry lemonade with real fruit. They have tater tots as well, which are the bomb with chili & cheese. Definitely recommend them
… moreWilla Dawn Bayne (WD)
I believe that this location needs to come up with a standard procedure for refills. I have been frequenting this establishment for a long time now and regularly (every other day, if not every day) buy drinks at full price without using the app where I know I could get half off. I feel better about paying full price so that a member of the team does not have to come all the way out to my car to deliver my drink since the policy for mobile orders is to pick up your mobile order in a stall.
I had never once asked for a refill in the drive-thru until the other day. That day I asked if I was allowed to get a refill because I had been there a few hours earlier. I was told yes, received my refill, and went along.
Today I come back and asked for a refill for only the second time in the entire time I’ve been frequenting this Sonic. Then I was told that it is not possible to get a refill if it’s been longer than an hour. I explained that it is not been a full hour as I had last been there at 4:32, I left the parking lot at 4:36, and it was currently 5:29. I had left long enough to give a friend a ride across town, take them home, and come back. Far less time than the other day when I asked for a refill for the first time. Even though I explained it had been under an hour and I fit the requirement according to the policy I was told at the drive thru speaker box, I was still denied being able to get a drink refill.
I came up to the window and explained that it had been under an hour since I was there and asked if it was possible again to get a refill. I was then told by the same person that they don’t do refills if it’s been more than 30 minutes and you left the premises. They changed the goal post on me. After realizing that I was never going to get a refill even though I fit the criteria to receive one according to what she told me at the speaker box, I decided to leave and no longer spend my money here.
I say all of this to say that I will not be back to this location until a policy can actually be created and standardized across the board. It seems like staff can pick and choose who they will give a refill to which feels discriminatory as a business practice. And they can change the rules on you at the drop of a hat. I would be far less upset if I was just told from the beginning that you don’t do refills in the drive-thru at all.
… moreShelby McDaniel
I order on the app then go pick it up in a stall… They don’t have drive-thru option on their app yet which I don’t understand……. But anyway the place is really expensive without the deals you get on their app…… It’s more expensive than McDonald’s or Wendy’s but with the app you can get really good deals
… moreBrianna Carpenter
I asked for a 2 Rt44 waters with lemons and limes and they gave me a water with so much lemon and lime syrup and it was $9
… more