T CPoor
I should have heeded the warning to check your order before leaving. I asked for unsweet tea three times and was still given sweet tea. I was able to correct that before leaving, but I didn’t check the sandwich. Paid for an Asiago chicken club, received a regular chicken sandwich. No bacon, no ranch. They were not busy at the time.
… moreKamryon Hayward
Absolutely terrible experience. The employees were extremely rude and acted like customers were an inconvenience. No greeting, no manners, just attitude. When my order was wrong and I politely pointed it out, the manager was even worse—dismissive, unprofessional, and clearly didn’t care at all. The staff stood around talking instead of helping, and the place felt disorganized and poorly run. This location is a mess from top to bottom. If this is the kind of behavior management allows, it explains a lot. I will never return and wouldn’t recommend this Wendy’s to anyone.
… moreAthena Lopez
Each time I come the window workers are so nice. Always smiling. Drive through goes nicely. Food is good. I’ve only had them forget my pecans for my apple pecan salad but I was already returned to work before noticing.
… moreBrandi Caroline
1:10 pm I didn’t get a chance to order. I walked in and stood by the register to order I only had cash. Multiple workers walked passed me and not one acknowledged me. I ask the lady in front of me who proceed to grab receipts by the register can I order still ignored me. Manager came to talk to the worker and it’s a line by this point and no one acknowledged any of the customers. So I walked out . Do better
… moreJ Alberto Ruiz
Didn’t go inside to do a review on the cleanness. I would say the drive through moved quick and the attendant was knowledgeable of the menu. I was treated with respect during my ordering which is a plus. Food was warm and drinks cold.
… moreChris Allen
First off, let me start off by saying that this review isn’t really intended for customers. This is more for management.
You have a superstar on your hands. Her name is Ashley. As someone that is on the road all day, I spend way more time in fast food restaurants than I probably should.
Often times you see employees with bad attitudes. I get it. It’s easy to do when you deal with a lot of people, especially if they come in with bad attitudes.
But Ashley is not that person. She was genuinely nice and even after I sat down to eat came by and asked did I need anything. I’m not talking about fake nice either. I’m a really good judge of character, and I can say with confidence that she is probably that way off the clock.
So to the management team here, when there comes time for a promotion, this is the person you need to look at. This is the kind of person that would lead by example and would do a terrific job.
I will also say that I do not know this person. I simply asked for her name on the way out.
People like this need to be acknowledged, because they are so few and far between.
… moreAna Fuentes
Messed up my order went to tell them the cashier was no where in site yet 6 employees that were working back there all stared no one asked if I needed help or tried to call the guy to attend his position to help. They didn’t care if I needed help they just ignored my husband and I.
Finally got our missing food, my fries tasted nasty and I live Wendy’s fries, but as my family and I sat there eating we heard the fry timer kept going off and no one attended it so I think that’s why the fries were overcooked and hard.
A man there was handling the food with a long facial hair.
They had the sweet tea in the non sweet container and the non sweet in the sweet container.
Flies everywhere, and the younger employees were playing around which was fine but then they didn’t care and were cussing. I will no longer take my family to this location due to my kids hearing the cussing.
Only the lady who cleans the lobby greeted my family and I.
On the way home my kids threw up we had to pull over and they both threw up. They said it was the food.
… moreKilla Flow
On a day I was walking across greens point it was 100° over the Jack in the box next to the Wendy’s going to charge me when I had no money but this Wendy’s had compassion they gave me a little cup of water it was good enough I can make my trip so I must say the customer service is good
… moreRachel Dennis
Gave an old double cheese burger, shitty cold nuggets and old fries. After eating some of the food, manager said she couldn’t give a refund. Seems like they care more about their decorum than the food being fresh.
… moreAshley Scott
I’ve never experienced service like this. I’d use the number on the receipt to report this but I wasn’t given one. I’ve never been rushed to order until today. I literally said twice in about 20 seconds that I’m looking at the menu and the 3rd time I ignored them (because 2 people were trying to rush me to order. I’d believe it was the volume of my voice if I hadn’t said my order and they repeated it back correctly. Feel like I got bullied into ordering smh
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