Chipotle Mexican Grill

  3.3 – 1,144 reviews   • Mexican restaurant

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Chipotle North Charleston is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Chipotle Mexican Grill 29406

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Order and Reservations

Order: Order online

chipotle.com

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Reviews

Perfectly Created
Just did another walk through to see.
This place is still disgustingly unclean and unkept. The food/meat splatter on the tile above the grill has been there forever.

The service and attitude matches the health hazards in the restaurant. From my visual this place is consistently in violation of every health code.

There was not one person in line and one person waiting on a pick up. More than 5 employees there, no excuse…

Use to like Chipotle. Charleston locations make me never want to eat Chipotle again.

Few Pics attached. It’s worse than this
12-11-2025
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Cameron Cox
I had an amazing experience at Chipotle! The food was absolutely delicious — everything tasted fresh and full of flavor. I got the steak and al pastor chicken with white rice, and it was incredible. The steak was tender and well-seasoned, and the al pastor chicken had the perfect balance of smoky and slightly sweet flavor. The white rice was cooked perfectly and tied everything together.

What really stood out to me were the portions. They did not skimp at all! My bowl was loaded and definitely worth the money. It’s always nice to leave feeling full and satisfied.

Great food, great portions, and fast service. I’ll definitely be coming back!
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Stephanie Moore
Food was good and portions were perfect. Worker making the food was mumbling under her breath with an attitude towards the customers in line before me (saying she “already asked them this” when they could not speak much English). Every table and bench/seat in this restaurant had dirt and food all over it while the floors were covered in food and trash. Trashcan beside the register was overflowing onto the floor. I gave them some slack in my mind because it was a little busy at the time, but once it died down no one was keeping up with the cleaning. Makes you worry about the quality and cleanliness of the food.
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Macon Ring
The food is up to Chipotle standards, but the staff is typically horrible. Second time I’ve ordered tacos that they just threw into a bowl with tortillas at the bottom. When I clarified that I wanted tacos and not a bowl, the worker was rude and dismissive, and said this is how you make a taco. Photo below. I’ve had several bad experiences with the staff at this chipotle.
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AG Paull
I wish I could give this restaurant a 0 star. This is the 3rd incident far months apart. And this comment is coming after I chatted with someone on the online chat. The restaurant was fully staffed around 1:40pm and also had a lot of customers already seated and eating I was 3rd in line. When it came to my turn to order I saw the chicken was out because I saw the last few pieces go in the bowl before mine. As I asked for a salad bowl, I asked the server if there was more chicken being prepared she said yes, I said I’d wait. She totally ignored me and continued to ask what rice and beans, and serve me crumbs YES CRUMBS from the bottom of the barrell, I ignore thinking I would be getting the serving when the chicken was finished, and passed my bowl to the next server and poured the mild salce and all others. My next bowl was a rice, beans, steak, carne asada, I told extra, not half and half. I was poured half and half which was literally 3 pieces of steak witch are close to pea size. And 4 pieces of carne asada. Went to check out, $30 NO drinks or NO Chips or NO Queso or NO guac. I paid and waited near the takeout shelf for the chicken to be grilled and poured to serve. I got back in line and asked the same lady for the serving portion of the chicken. This lady told me I had to pay for extra chicken as she pointed to the cashier, telling me i had to pay before getting my chicken. Pay extra for something I had already paid for and didnt get. I go to the cashier and tell the cashier I shouldnt be paying for something i never received, I opened my bowl in front of them and some other employee just said you get 1 scoop of chicken, I said i was served Crumbs. They insisted if i wanted more chicken Id have to pay. I closed my bowl and left in disbelief of what I just went through. That was the most humiliating scene I have ever been put through or witnessed. The employees are deplorable and has 0 manners or courtesy. AT $30 for 2 clean bowls no drinks is insane. I get back to my office and begin a chat on the portal. The robot asks the store, time and all these questions. Finally someone comes to chat, after explaining what happened the rep simply says its very unfortunate but they cannot refund or do anything after someone is not satisfied with the servings. I AM SHOCKED with this response. Ive been a regular at another store since they opened 3 years ago, never had an issue. This store needs to be re-managed and /or closed.
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Hugo Lobato
I love chipotle food, but it sucks every time I want the food. It’s a hustle. The workers are so disrespectful and area is so nasty. Really wish they hire more professional, nice and educated workers. Once I ordered online and they wouldn’t give me my food saying that somebody else picked it up, that should not work like that you would have to show your ID or your name to pick the food up, I lost $22 because they were so disrespectful and say couldn’t do anything!
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Rayna Davis-Moore
I recently placed an online order from this Chipotle location, and my experience was extremely disappointing. Despite arriving at the specified pickup time, my order wasn’t ready, which was already frustrating. But when I got home and opened my bowl, I was shocked to find it almost empty. The portions were so small, it felt like I got half of what I paid for. It was really disappointing to see such a lack of care in preparing my order, especially since I had paid good money for it.

Additionally, the staff seemed completely overwhelmed and disorganized. They appeared understaffed, and it was clear they were struggling to keep up with orders. While I was waiting, I even saw a delivery driver come back because they were given the wrong order, which just added to the overall chaos.

Considering these issues, I would strongly recommend avoiding this location. Instead, the Chipotle in Goose Creek might be a better option for me, as this experience has left me thoroughly disappointed with the service and quality at this branch. It’s really disheartening to support a business and receive such poor service in return.
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brandon jackson
I’ve eaten at this restaurant twice and both times have been horrible. First time the whole staff seemed to have an attitude about me adding on an extra tortilla and sauces on the side. Second time I came in the whole staff ignored me for 5 minutes before addressing me but took another 7 minutes to continue to talk and clean the fruit drink machines. Ill most likely never eat at this location again. I do not like the customer service that is provided online neither. I’ve never put in a complaint in my life but I sure did on this location and all I was compensated with was a free drink. This is so disappointing because I used to run a few Chipotles and opened up one of the mt pleasant locations years ago, the company has changed since I’ve left and needs to do better.
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Jeff B.
Never seen a Chipotle just decide they want to close 30 min before their posted hours. They had clearly packed up well before I got there too. Should have gone to the Tanger location.
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Tyree
I decided to pick up some food from this location as it is on my commute home from work. I got there just after ten o’clock and the doors were all locked and the employees inside were mopping and cleaning. I’m just trying to understand why the posted signs and the online information says close at eleven but they are completely shut down an hour early and no one even bothered to at least come to the door and explain or at the very least gesture that they are closed instead of blatantly ignoring a customer that show up for service during normal business hours. Beware, if you want to remain a fan of Chipotle avoid this location. This staff will ruin it.
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