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Chipotle Macon is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
Hours
| Sunday | 10:45 AM–11 PM |
| Monday | 10:45 AM–11 PM |
| Tuesday | 10:45 AM–11 PM |
| Wednesday | 10:45 AM–11 PM |
| Thursday | 10:45 AM–11 PM |
| Friday | 10:45 AM–11 PM |
| Saturday | 10:45 AM–11 PM |
Address and Contact Information
Address: 120 Tom Hill Sr Blvd, Macon, GA 31210
Phone: (478) 474-0350
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Jessica Y
As a huge fan of Chipotle, this specific location has been extremely disappointing. You get served small portions when it gets “busy”, even though you can visibly see 6-8 staff out front. The horrible burrito wraps, like it’s not even wrapped just folded and everything falls apart when you try to consume it. The not-so-fresh ingredients such hard rice, brown guacamole, dry chicken. Also, the rude staff. It’s like I’m asking them to move mountains when all I’m asking for is napkins or forks because there are NONE out. I’m never coming back here again. Stop wasting your money and time here. Just go next door to Panda Express or Moe’s… seriously.
… moreSophia Sanon
I understand being busy but I’d appreciate if my rice was cooked completely. Also it won’t show up on DoorDash so now I paid for something I can’t eat and also won’t be refunded.
… moreCynthia Knighton
I walked in @1:35 pm for a 1:30pm pickup. They were busy looked like folks were enjoying the food. This is the first time I have ever eaten at Chipotle. I was looking forward to this being my new favorite place. I didn’t know there was one in Macon, Ga. I downloaded the app, made an order shortly after 1pm, did a pickup order.
When I walked inside to get my order there were other people ordering, 1 person paying, and another picking up. There were no orders on the pick up shelf. Once my turn in line came up for me to ask about my order, every employee either walked away from the counter to the back or the kitchen or turned their back to me, and never acknowledged me standing there. One female employee looked like she was filling online orders with her back to me. She had just taken the payment of 2 different customers and still never asked if I needed help. She also did not wash her hands after handling these customers receipts or the register. I asked if a bag that was sitting on this employee’s station was my pickup order. She immediately turned around snatching at the bag (I had only pointed at my name on this bag) and turned to me screaming that I needed to give my name. I was really taken back with this behavior and gave my name. She shoved the bag at me and turned back away.
I walked the order to my car and realized that the order was not complete.
I had just downloaded the app today and for doing so I was to receive a complimentary guacamole. It was not in the bag, I ordered 2 flour tortillas to go with my order, they weren’t in the bag. I took the food I was given back inside the store for a refund and received eye rolls, teeth sucking, and mouthiness. A male employee walked from the floor to the counter when I asked for a refund and pointed to a dirty wall where the 1800Chipotle number was displayed
The entire time I was in the store (8-12 minutes) the girl preparing the ordered food from the screen never wore a mask and was talking all over the food. I feel sorry for the next customer’s food she was working with. I decided to return the food instead of asking for the items that were missing because I was worried by this point of diseases spitting out of her mouth onto the food while she was yelling and germs from her unwashed hands. Rudeness, nastiness, and total disregard for the customer is why I decided to take this step.
10 people working there never acknowledged me standing at the counter or would even make eye contact. I will make sure I never go back and I will spread my review of negativity because that was the worst experience that I have ever been through in a business, restaurant or otherwise.
My refund, they told me would be here in 3-5 business days. They could have done this in store but the manager took the employees side. Unbelievable!
… moreWhen I walked inside to get my order there were other people ordering, 1 person paying, and another picking up. There were no orders on the pick up shelf. Once my turn in line came up for me to ask about my order, every employee either walked away from the counter to the back or the kitchen or turned their back to me, and never acknowledged me standing there. One female employee looked like she was filling online orders with her back to me. She had just taken the payment of 2 different customers and still never asked if I needed help. She also did not wash her hands after handling these customers receipts or the register. I asked if a bag that was sitting on this employee’s station was my pickup order. She immediately turned around snatching at the bag (I had only pointed at my name on this bag) and turned to me screaming that I needed to give my name. I was really taken back with this behavior and gave my name. She shoved the bag at me and turned back away.
I walked the order to my car and realized that the order was not complete.
I had just downloaded the app today and for doing so I was to receive a complimentary guacamole. It was not in the bag, I ordered 2 flour tortillas to go with my order, they weren’t in the bag. I took the food I was given back inside the store for a refund and received eye rolls, teeth sucking, and mouthiness. A male employee walked from the floor to the counter when I asked for a refund and pointed to a dirty wall where the 1800Chipotle number was displayed
The entire time I was in the store (8-12 minutes) the girl preparing the ordered food from the screen never wore a mask and was talking all over the food. I feel sorry for the next customer’s food she was working with. I decided to return the food instead of asking for the items that were missing because I was worried by this point of diseases spitting out of her mouth onto the food while she was yelling and germs from her unwashed hands. Rudeness, nastiness, and total disregard for the customer is why I decided to take this step.
10 people working there never acknowledged me standing at the counter or would even make eye contact. I will make sure I never go back and I will spread my review of negativity because that was the worst experience that I have ever been through in a business, restaurant or otherwise.
My refund, they told me would be here in 3-5 business days. They could have done this in store but the manager took the employees side. Unbelievable!
Tommy Flores
Came in at 8:30 pm. They close at 11 pm. The staff was already emptying all the food so I couldn’t get what I wanted. They were extremely rude. Took 10 minutes to get service while all 4 of them were just standing around avoiding eye contact. They made it obvious that they were not happy to serve my food. At the end they almost slid my food of the counter because they pushed the bag my direction forcefully. Horrible place. The staff and management should be ashamed. Floors are filthy on top of all this so you can only imagine how the back looks.
… moreNew Me
So I arrived at 9:45 no line was in store so naturally I was excited however that excitement wore off I stood and waited 15 minutes for one of the 5 employees that were on staff to greet me and take my order. When someone finally came I requested white rice she stated it would be six minutes before it was done so opted to wait. However after 15 min the same lady notified the stove was actually off so it would take 25 minutes before it was ready. I went to Panda Express.
… moreKrutika Desai
Extremely rude staff, refused to give me fresh lettuce even though there is spoiled lettuce on the food. Would not let me speak to a manager. The restaurant is dirty. Food on floors and table. The items in the line look old, stale and definitely not fresh. They acted like they were being inconvenienced. Don’t waste your time and money coming here. Refused to do much of anything. If you want scraps and peels in your food pay them a visit. The worst experience ever. Also none of the sides were given for the kids meal. Pay full price and get jipped. It’s a miracle anymore to get customer service and people that even care about what they are doing. I felt like I was inconveniencing the staff by being there. DO NOT EAT HERE.
They really need a zero but that was not an option
… moreThey really need a zero but that was not an option
Nehal Omar
somehow this time I didn’t like the Chipotle much. Even my wife felt the same. Also, the quantity was not upto expected. Server was too hesitant to put anything on bowl. This is the 1st time My bowl was half empty after many “please add more”.
Edit Sep’25: Been here again after 7 years and nothing has changed lol. Veggie were not cooked properly and the service was super slow and server was so unprepared.
… moreEdit Sep’25: Been here again after 7 years and nothing has changed lol. Veggie were not cooked properly and the service was super slow and server was so unprepared.
Dee Flowers
3rd time i ordered from here and was disappointed. i backed away thought service would have gotten better by now. today i ordered again complete fail my order was supposed to be ready to 8pm when I got there my order was cold as ice, 1st time my food tasted like dish soap 2nd time food was cold just like now. They need to hire ppl that wants to work not ppl that just want to work just to say they have a job or just to have pocket change.
… moreTikeithra Lindsey
The MOST NASTY FOOD I EVER TASTED NOT ONLY THAT THE CUSTOMER SERVICE HORRIBLE. On TOM HILL IN MACON GA BY RIVERSIDE HAVE TO DO BETTER NOT CLEAN NOT WORTH THE 40$ I SPENT NEVER AGAIN. PLACE NOT CLEAN SHOULD FIGURE THAT OUT WHEN I WALK IN THE FOOD WAS GOING TO BE NASTY & TERRIBLE. NOT ONLY THAT THE RICE LOOKED LIKE THAT KEPT IT FROM LAST WEEK & THE MEAT IS DRY LIKE I JUST DON’T UNDERSTAND. THIS WAS MY FIRST TIME TRYING CHIPOTLE. BECAUSE I LOVE ME SOME MOES HAS ALWAYS MOES NEVER LET ME DOWN BUT CHIPOTLE DID. NEVER SHOULD HAVE TRY THEM NEVER AGAIN.
… moreKenneth Davis
Be prepared to wait. When we entered Chipotle there were eight people in front of us. It took 21 minutes before we were up for our order being taken. —- The food is good, and if you don’t mind waiting…. Also, the food is a bit expensive. It was just shy of $24 for two of us, and we each ordered a bowl with no upcharge items. —- All in all good food. A bit expensive and a bit of a wait. Oh, don’t know if this is a permanent thing, but today it was credit card only. Cash was not welcomed.
… more