

Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Address and Contact Information
Address: 2118 Gunbarrel Rd, Chattanooga, TN 37421
Phone: (423) 702-5917
Website: https://www.fourteenfoods.com/?y_source=1_ODk5NjA0Ny03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
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Reviews
When we got our food, I immediately noticed the flamethrower sauce was wrong. It looked pale almost as if was mixed with ranch. I tasted it and it tasted like generic Buffalo sauce. I told the cashier it was wrong but she said “no it’s the right sauce” she went to the back to hold up the bottle used for the burger “see”. I told her they must have changed the sauce as I walked away. Sure enough, she was right. Opened the burger and yep the sauce was wrong on the burger as well. Flamethrower sauce is orange. This wasn’t. And definitely doesn’t taste the same. It’s fine if they ran out and made a substitute. Just say so. But to argue and get smart with the customer is absurd. Anyways I went back to get my sundae. She went back and made it and the picture can speak for itself.
I entered the building and spoke to another person working, who was older but stated she was not in charge, and she offered no solution.
What happened to training? What happened to policies? What happened to customer service? Wait….it’s 2026, so it just doesn’t exist anymore.
I recommend locals to go to the HIXSON location where service still means something.
Do better Ethan! Or at least try.
If you order DoorDash from here for some reason neither of the dashers could follow instructions and I got my moo latte without a straw. :-/ The chicken sandwich has two tenders not a patty on it. If you select extra mayonnaise you probably won’t get it. Love their moo lattes though!!
It is getting harder to justify fast food when it cost as much or more then a bbq potatoe with pork added.
You can really see the difference. Plus compair it to the picture on the menu.
The people are nice here, and if I was still at the store I sure they would have fixed it. And I have had the burger here with no problems before.