Debrah Gustavon
The Dr Pepper I ordered had a very strong metallic aftertaste and was undrinkable, which made me think there may be an issue with the soda machine. I ended up having to throw it away. I do want to mention that the employee who took my order was nice, fast, and efficient, so this isn’t a complaint about the staff. Hopefully management can look into the equipment so this doesn’t happen again
… moreTiffany Lam
Isaac was amazing – even though I only went through the drive through, those 3 minutes were the most pleasant McDonald’s experience I’ve ever had. Also Mia was amazing as well. I will be coming back every day on my vacation.
… moreOlivia Nakamura
Everything felt damp inside..like overly humid (yes, I know I’m in Hawaii lol)and the air tasted like salt. Had to clean my own table and chairs, because someone left a huge mess behind (condiments/salt and pepper all over the table/seats) during lunch rush, unfortunately.
… moreSally Prakapas
Cold french fries, ask for no ketchup, there was ketchup. Through the microphone sounded like a party for the workers at McDonald’s. It was almost closing time. Lock the door quarter to nine, had to go through the drive-thru. All in all the worst McDonald experience I’ve ever had to
… moreMagalahi
To Kailua Kona McDonald’s (@Walmart, kona common and kuakini)
Iced coffee… So light I thought it was on a diet! Too much milk, tons of sugar and just a hint of coffee for decoration. I needed energy, not a sugar crash and a stomachache. They really need to learn how to brew coffee. McDonald’s please… take a coffee class!
☕️
#icanttastethecoffee #moodonalds #RIPcoffee
… moreMonica Wright
Order incorrect, had to stand and wait at the counter for probably 5 minutes before we could get an employee’s attention, also no napkins out in the dining area and none included with our meal. Another 5 min wait to ask for napkins. Then a 5 min wait to ask for the bathroom code.
… moreJay Detty
These guys are always super busy. If anyone deserves a raise it’s these employees!! The drive through is always busy but they keep it moving along. I usually order through the app and wait outside in one of the 2 parking spots for pick up orders. The employees that bring my order out are always very friendly! Thank you all for showing up to work during these times when so many aren’t.
… moreJack Hobbs
Went to the late night drivethrough and they missed the bacon off a bacon & cheese quarter pounder. It was super busy so I couldn’t lap it to ask for a fix
… moreKaleioaloha K
Open at 6am ? Drive through not open till 7am and dinning room not open till 8am . Make that make sense
… moreJohn Burgoyne
Upon entering, a table that we wanted to sit at had smeared food on it and I was going to wipe it off but there were no napkins. We sat somewhere else. Once our order was in, we waited for about 15 mins while the number of people in line increased and then our number was called. In addition, my wife was given the wrong salad dressing but was fine with it. And as always, the food at McDonald’s is great!
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