Stevenjavi12
We picked up a order on drive thru 03/11/2025
They gave us our order with two Sandwiches with completely Raw chicken
When I contacted general Manager
She told me it was my 14 years old fault for eating it
I only ate a bite of mine but he fully ate it and didn’t realize trusting Wendy’s as any other visit
When is complete negligence from that store for not doing their Job and fallowing food safety.
My kid been sick since that evening till now
And haven’t gotten any answer from Corp or anyone to take liability for my kids health.
… moreAshley Lee
Ordered a sandwich through the drive thru. My sandwich was not cooked. The manager didn’t even apologize. Just refunded me without saying two words to me. Don’t worry though the drive thru employees thought it hilarious. Only redeeming quality of this location is the Hispanic woman who works nights there.
… moreTurk B
I’ve been a loyal customer at the Wendy’s in the Pilot plaza off Exit 40 in Milford, stopping in four to five times a week. Today I asked for a little barbecue sauce on my $8.50 sandwich. They said they couldn’t do that because they “don’t have bottles,” so I said they could just put it on the side, since they obviously have side sauces.
That’s when they started pressing me for an extra 50 cents.
This isn’t about the 50 cents. It’s the unnecessary hassle and the lack of basic customer service. When someone supports your location that often, you don’t make things difficult, you take care of them. Moments like this are exactly how you lose repeat customers.
… moreRL
The gentleman with down syndrome, very welcoming and hard working, every time I came here he welcomes me with great energy and smile, amazing!
… morenyy blixky
Cheese was NOT on the patty correct , food was dry cold and look old and sloppy , I asked for my burger to have mayo ketchup pickles onions and lettuce no tomato and they didn’t do anything but put mayo and lettuce, proceeded to tell me I was all set for my order when things were missing
… moreDelbra Wilson
Not going to sit and bash this place, but I will give a public service announcement. P.S.A.
Before pulling off check your food and ensure there is nothing in it that shouldn’t be. We live too far to go back and waste of gas on a refund or a replacement but no there was the longest strands of hair in a burger which makes no sense.
so unless you’re okay with Harry food from the workers at this establishment I highly encourage you to check before you pull off Their property.
… moreMark Albino
She makes the best burger And it’s definitely hot and juicy!
… moreJa’Mere Southwell
Rude customer service. I pulled up to the window and they were laughing and ignoring me attempting to pay for my food. Would give 0 stars if I could. Very rude people
… morePopcorn Papiii
Most irresponsible employees are to be found in this location, not going to waste my time bashing it. To be honest just feel like they purposely messed the order I made besides the fact that items where missing from it and my order being wrong. Ordered one of my combos no mayo due to allergies and all orders had mayonnaise oozing from them *hint* and on top of that ordered apparently the new invisible large fries they are now offering nowhere. Save your money and time.
… moreDs Sd
I like the food at this Wendy’s restaurant, because the food is hot and fresh.
The atmosphere is clean and neat. Five stars for this place.
… more