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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
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Fast Food in Wilmington, NC at 4301 Market St – McDonald’s
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Reviews
Kenny Bess
Went in to get an egg mcmuffin this morning. I was really hungry and looking forward to that. Ive ordered this same breakfast hundreds of times over the years and never had this issue. But simply put , the egg wasn’t hardly cooked. It was gross slimy and unedible. I don’t really know what would cause this other than just being undercooked, but it was not at all appetizing.
I did take it back into the restaurant, one employee pointed to the slime while asking another employee to remake it. They gave me back a sausage egg and cheese, which wasn’t exactly what I originally ordered, I was still hungry , so I just went with it. The egg on that one was burnt on the bottom to the point that the egg separated from the burnt on the bottom of it as I was trying to eat it. After a couple bites , I called this adventure loss. I haven’t ate mcdonald’s in a couple of months up until now, and I probably won’t eat there again for a while to come.
Edit: I went in again tonight. Just to get a sweet tea and use the restroom. What I witnessed was absolutely disgusting. An employee apparently taking their break in the stall of the men’s room, walks out of that stall, out of the men’s room without washing his hands, and goes directly back to work bagging food. I will never step foot in this facility again!!!
… moreI did take it back into the restaurant, one employee pointed to the slime while asking another employee to remake it. They gave me back a sausage egg and cheese, which wasn’t exactly what I originally ordered, I was still hungry , so I just went with it. The egg on that one was burnt on the bottom to the point that the egg separated from the burnt on the bottom of it as I was trying to eat it. After a couple bites , I called this adventure loss. I haven’t ate mcdonald’s in a couple of months up until now, and I probably won’t eat there again for a while to come.
Edit: I went in again tonight. Just to get a sweet tea and use the restroom. What I witnessed was absolutely disgusting. An employee apparently taking their break in the stall of the men’s room, walks out of that stall, out of the men’s room without washing his hands, and goes directly back to work bagging food. I will never step foot in this facility again!!!
Ray Brigman
Most of the employees are very helpful, others not so much. They act like they dont want to be there. Ordering at the register seems to be a long wait at times, especially when you are in a hurry in the morning, there is no sense of urgency, (phones, socializing, etc). Also im not sure what the policy is on gloves being worn when dealing with food, but not everyone wears them i have notoced when preparing food. Other than that it is clean and my order is always correct.
… morenorman akers
6860 Market St
Wilmington, NC 28411
Money taken but order not given. Ordered Double Big Mac meal & 2 sundaes. Ordered at 3:45 A.M. Order was accepted and card was charged. Arrived a few minutes later and the Lady at the window said “Sorry we are making breakfast in 4 minutes.” Would have ordered breakfast if the menu board had been changed to reflect a breakfast menu, but it still had hamburgers listed.
This is lousy customer service and the McDonald’s app DID NOT say dinner menu was not available. I arrived with plenty of time (at least 5 minutes) for the food to be made, or it should have been already made or in the process of being made since the order was ALREADY PAID FOR!
The lady said “sorry” but made no effort to even change the menu to breakfast so I could at least get some food since it was paid for. She said I would get the money back, but didn’t say when, and with their lousy attitude I doubt I will get it back.
I worked at McDonald’s for many years (worked from store opening to mid afternoon, in charge of changeover) and was always able to make sure if someone ordered breakfast at 10:29 they got it instead of the lunch menu which was 1 minute away. Never turned anyone away.
But I suppose the weak minded and lazy employees at this McDonald’s do not care about the reputation of your brand or giving someone what was was already paid for.
Like I said, I worked at McDonald’s for many many years and hold no grudge against the company, but this is ridiculous that I had to waste gas money in this day and age and be told “No food for you!”
I wasn’t asking for crab bisque from the Soup Nazi, just the food I had ordered minutes before, with plenty of time to make it.
I hope that my money is returned in a timely manner as I see it as stealing money from me for something that this McDonald’s had no intention of giving me.
… moreWilmington, NC 28411
Money taken but order not given. Ordered Double Big Mac meal & 2 sundaes. Ordered at 3:45 A.M. Order was accepted and card was charged. Arrived a few minutes later and the Lady at the window said “Sorry we are making breakfast in 4 minutes.” Would have ordered breakfast if the menu board had been changed to reflect a breakfast menu, but it still had hamburgers listed.
This is lousy customer service and the McDonald’s app DID NOT say dinner menu was not available. I arrived with plenty of time (at least 5 minutes) for the food to be made, or it should have been already made or in the process of being made since the order was ALREADY PAID FOR!
The lady said “sorry” but made no effort to even change the menu to breakfast so I could at least get some food since it was paid for. She said I would get the money back, but didn’t say when, and with their lousy attitude I doubt I will get it back.
I worked at McDonald’s for many years (worked from store opening to mid afternoon, in charge of changeover) and was always able to make sure if someone ordered breakfast at 10:29 they got it instead of the lunch menu which was 1 minute away. Never turned anyone away.
But I suppose the weak minded and lazy employees at this McDonald’s do not care about the reputation of your brand or giving someone what was was already paid for.
Like I said, I worked at McDonald’s for many many years and hold no grudge against the company, but this is ridiculous that I had to waste gas money in this day and age and be told “No food for you!”
I wasn’t asking for crab bisque from the Soup Nazi, just the food I had ordered minutes before, with plenty of time to make it.
I hope that my money is returned in a timely manner as I see it as stealing money from me for something that this McDonald’s had no intention of giving me.
Richard R
I came here to get a kids meal for my child. They did not put the apple slices in the kids meal! They gave me a milk that was covered in what appeared to be chocolate syrup! Based on this, it was a crappy experience! I had to rinse off the bottle of milk so that the chocolate syrup would not get smeared anywhere in my car. I don’t think they understand how to properly serve a customer! I won’t be returning.
The store just replied to my comment asking me to go to a link but requires information that I don’t have because it was a mobile order and that info is not available. So the sentiment for this store remains.
… moreThe store just replied to my comment asking me to go to a link but requires information that I don’t have because it was a mobile order and that info is not available. So the sentiment for this store remains.
James Boggs
I ordered a egg mcmuffin meal with coffee. Normal as usual except there was a .90 coffee upcharge. When questioned that decreased to .60. Still an upcharge for a meal deal. After paying I asked about the additional charge and the small coffee was included. So why force an upcharge. Maybe because I’m an older American and therefore gullible is the thought process here. Watch this when you order. Especially us older Americans.
… moreR K
I placed an order for three Hot & Spicy McChicken meals and paid $16.05, but my order was completely wrong. Instead of what I ordered, I received only 2 nuggets, 3 drinks, 1 Hot & Spicy McChicken, and 1 McDouble.
The McDouble was not something I could eat, and most of my order was missing. This was very frustrating, especially after paying full price.
… moreThe McDouble was not something I could eat, and most of my order was missing. This was very frustrating, especially after paying full price.
RITA M (None)
McDonalds on market street after dark is Horrible and staff needs training and their attitudes SUCK! Manager saw me and did NOT acknowledge my presence, after waiting in drive thru for hot fries, Requested a refund, refund of sandwich received, at no time during our interaction did she say a damn word. Ugh!
… moreBRANDON
Hands down absolute slowest service for the drive through. When I pulled up, they opened the window mid conversation and continued to have a conversation while I just sat there and waited to pay and get my food. It’s cool to talk to your coworkers, but when it gets in the way of good service, its a problem. Please do better, i know y’all are stuck there until your shift ends, but your customers have places to be!
… moreA J
If they ever ask you to pull up to the last window to wait for your food, go ahead and roll on out because you won’t be eating that day. Twice now, I’ve been instructed to wait for very simple items at the last window & they have fully forgotten about me. Today I waited *15* minutes for coffee that never arrived, as easily 20 cars made their way through the drive thru with their orders. The only reason they even remembered I was there, was because they eventually asked someone else to pull up to that window and she pointed to me explaining it was occupied. They still never brought the drink. When I asked how to cancel my order, the girl said she didn’t know. I asked what am I supposed to do then—again, she didn’t know, and just walked away and never returned again. Ridiculous. I get that it’s not fine dining, but basic competency would be great.
… moreCory Johnson
This place sucks after the day shift leaves. The two guys in the drive thru are both rude and don’t pay attention to orders. They are constantly forgetting sauce/napkins/straws, etc. they take forever to get you your food that isn’t even hot. Won’t be coming back at night
… more