Michael Samodurov
My wife and I love Tom Whals. We go fairly often and we usually have a great experience. I was ready to write another 5 star review, until my wife found a hair in her burger and kind of ruined it. We love the food, the people, and the atmosphere of every Tom Whals we’ve been to. This is not to discourage people from going to Tom Whals, this is just a message to Tom Whals in Canandaigua to be more careful when preparing our food.
Now, putting that aside, I will still review the food because it is delicious.
My wife is a fan of the Whalburger and she is never disappointed. She loves it. Personally, I prefer the Hollywood burger, a little Mayo goes a long way on a good burger. The fries are crispy and tasty, and you get enough that my wife and I usually share an order. The root beer is a very sweet vanilla flavor that we both treat like our dessert.
… moreTaylor Gabriel
I have no idea why people think this place is good. The fries were just crispy but tasted like musty potatoes on the inside. Kids hot dog was not pleasant. Grilled chicken sandwich had no seasoning and the jalapeno burger had no seasoning on the patty. They don’t believe in flavored food apparently. Overall meh.
… moreTammra Schiller
Great staff, plenty of parking, plenty of seating inside. I don’t know what makes Tom Wahls so different than your regular fast food chain restaurant, but their burgers and sandwiches are the best! Friendly and prompt service. Our last visit my son ordered a burger and I the grilled chicken sandwich. The fries and sandwich were delicious. I would definitely recommend a stop here!
… moreSharon Steacy
My 83 yr old aunt is in a nursing rehab close by. She really hasn’t had an appetite. She expressed a desire for a nice fat juicy hamburger with onions and hot sauce. So I went there and got one for her. She devoured the whole thing. She said it was delicious!
… moreShane McGough
lots of food but expensive for basically fast food. Burger bubs a little dry but the burgers are tasty. Atmosphere is cool but who wants to sit at a table in the middle of a wide open floor? As expected the booths along the walls fill up first. Service is great.
… moreKayla Pizura
Came here for the 1st time the other day and I was impressed with the ground steak burger. I also got cheese curds which were soo good. Then I tried the chocolate milkshake. If I still drank soda I would have tried the root beer float or something but this place has my recommendation for anyone who wants to try something new. I will definitely be back and I may bring my daughter.
… moreRoy Kuntz
The hamburger was just as I remembered from 30 years ago. Fast service and large portions. I was too full to take advantage of the Abbotts frozen custard. Love that addition in the restaurant!
… moreLucas Hall
Gotta love old school burgers, fries and shakes! Burgers are absolutely juicy and delicious paired with the crispy crinkle cut fries and ketchup all washed down with and smooth and creamy Abbots chocolate shake! Can’t go wrong
… moreNina Leach
We are a huge fan of Tom Wahl! We love the burgers and the root beer. We don’t like the fries but that is just a personal preference!
… moreAaron Manning
I called tonight to place an order for pick up and whoever answered the phone was pretty rude. I asked for the pick up to be a little more than an hour from then. I get there 5 minutes after the pick up time just to allow them a few more minutes. I approached the counter and gave my name for the order. The girl working said there wasn’t an order for that name and asked if I used another name. I told her no that I didn’t have another name to use. I told her I ordered 2 burgers, 2 Mac salads and a chilli cheese fry. She found that order but under the name earl. Idk how the guy could have messed that up seeing how I spelled my name for him twice. I know it wasnt the girls fault and she was very pleasant and professional. I paid and left. I got back to the Hotel to eat and I noticed the guy messed the order up. My girlfriends burger had mustard and ketchup on it when I told him mayo and ketchup. She is highly allergic to mustard so I ate hers and she ate mine because mine just had mayo on it! My first visit to that establishment I WAS NOT IMPRESSED AT ALL. Again the girl at the counter was wonderful but the guy who answered the phone was extremely incompetent!
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