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Arby’s is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby’s was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby’s brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Fast-food chain, known for its roast beef, serving up hot & cold sandwiches, fries & shakes.
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Reviews
John T
They ran out of roast beef and had to cut some, that took a while. I ordered crinkle fries and it was mixed with curly. After waiting for a bit I thought they might bring out my food but… Nope. Things are not what they used to be for sure. I’m not the only one to leave my garbage on the table. Not many happy campers there that afternoon.
… moreKendra Hall
Came through 1/14 at 645pm
We ordered a double beef and cheddar combo with no red sauce and a deluxe burger combo with no cheese and no burger sauce.
We get home to enjoy our dinner and fries for both combos were cold. Red sauce on the double beef and cheddar and burger sauce and cheese on the burger.
We waited 20 mins and spent 25 dollars on this meal for it to not only be cold when we got home(we live 5 minutes down the road) but incorrect as well.
This isnt the first time we’ve had issues from this Arbys. Not only is this “fast food” we waited nearly a half hour for BUT it wasnt even correct when we finally did receive it. And im sure we weren’t the only ones in line with issues around this time.
The young man at the window didnt appear concerned about what we actually wanted. Friendly but appeared to rush us through the ordering process. If it wasnt already a long day for both my husband and I we would have returned to the store and requested a full refund for this order. We ate what we could stomach of the order AFTER having to microwave it ourselves at home, leaving the majority inedible.
Im not sure if they’ve had a management change OR are simply lacking in training with newer team members. It appears to me as another case of companies not paying their team members enough to care about their jobs in this economy.
… moreWe ordered a double beef and cheddar combo with no red sauce and a deluxe burger combo with no cheese and no burger sauce.
We get home to enjoy our dinner and fries for both combos were cold. Red sauce on the double beef and cheddar and burger sauce and cheese on the burger.
We waited 20 mins and spent 25 dollars on this meal for it to not only be cold when we got home(we live 5 minutes down the road) but incorrect as well.
This isnt the first time we’ve had issues from this Arbys. Not only is this “fast food” we waited nearly a half hour for BUT it wasnt even correct when we finally did receive it. And im sure we weren’t the only ones in line with issues around this time.
The young man at the window didnt appear concerned about what we actually wanted. Friendly but appeared to rush us through the ordering process. If it wasnt already a long day for both my husband and I we would have returned to the store and requested a full refund for this order. We ate what we could stomach of the order AFTER having to microwave it ourselves at home, leaving the majority inedible.
Im not sure if they’ve had a management change OR are simply lacking in training with newer team members. It appears to me as another case of companies not paying their team members enough to care about their jobs in this economy.
Michael Mcguire
I ordered from the app and had pick up in drive thru. Service was fast as it was late and no one there. I got home and things from my order was missing. I shouldn’t have to leave my house after expecting to be able to eat while the food was warm. I called to see if I could at least get a coupon for missing items but was told I had to come all the way back for anything to be done.
… moreArlene O’May
Ordered lunch at drive thru. 4 sandwiches, drinks and fries. The only sauce we asked for was horsey sauce. Pulled away and not a one was in the bag. After we went in to get some, came out to eat and the beef was gray on our sandwiches.
… moreJohn D
Their soda machine produces carbonated water so bad that you just can not drink it. Go inside to order and check your soft drink before leaving.
… moreKnox Out
Tried to go through the drive-through sat there for over 15 minutes, then went inside and had to wait for about 30 for a cold sandwiches and wrong food not pleasant, will not be back. Don’t even give me a reply Arby’s “Owner”. It was bad.
… moreAshley
Arby’s food is sooooo good! And I would highly recommend it. Especially the fries and sliders! Also the service is great and the SAUCE don’t even get me started on the sauce… it is LITERALLY out of this world!
… morejacob dewitt
I just left the drive through and the guy at the window was great so the one star is strictly for the manager on duty. I asked for pepper sauce and the guy said they were out of packets but would get me a little container. The manager told him no and that I can come in and get it myself. That’s pretty rude and shows no appreciation for the guest who pays his bills. Also make sure you do your truck orders accordingly so that they have what they need. Everything was great, manager sucks.
… moreNate Jackson
I used to eat here a lot, but their service has plummeted. I will never come back. I easily spent $70 a month at this location.
… morejosh d
This was one of the worst experiences I’ve ever had I wanted a simple sandwich the beef and cheddar and was told they don’t serve it no more its now slidders so I said ok and said I wanted them beef and cheddar and look at my receipt and was charged 6 times for cheddar cups I said no I didn’t want that and they were refunding me the cups of cheese and not happy about it like it was my fault and I step back and take a picture to do my normal Google review and the manger who refused to be named asked why was I taking pictures and felt very unhappy about it I explained for a review and she started to get upset so I started recording and she lost it and told the employee who by the way was a week new (scarred for life lol) to hold me and not give me food or money back until the cops show up and make me delete my pictures I explained its not against the law and I told her I’d save her a call and I called the police because at this point I just wanted a refund. And I did that and guess what the officer showed up and was great and explained to her I can record anything I want so he made her give me a refund and she insisted that I be banned off the property so I can’t go back because she was recorded lol. I will be contacting corporate on Monday and do my best to make sure she never does this again.
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