Mason A
When I arrived to pick up an order, I told the lady (who I believe was the closing manager) what I was there for. She rudely said that someone else would be with me. I noticed my order on the shelf and grabbed it. I went to the drink machine to fill up my cup. The machine was out of ice. I went up to her and was just letting her know the machine was out of ice. She rudley interrupted me repeating what she said before and just being a jerk. She acted like I was just so bothersome to her. I work in a restaraunt and I understand how difficult it can be but I’m never disrespectful to my customers the way she was to me. Shame on her especially if she’s a manager. No wonder this location has less than 4 stars.
… moreCarlette Mills
Every time I go to this Panda Express on Eastman Rd., the service is excellent. My food is always prepared well, and the staff is great. Tara is especially good. She is positive and very helpful. Dealing with the public can be challenging, but her attitude is always very pleasant. I will continue to frequent this Panda Express.
… moreJin Lee
Ordered thru door dash, order was COMPLETELY WRONG! Contacted Panda Express manager (didn’t get a name) SHE WAS VERY RUDE ABOUT IT, VERY RUDE UNACCEPTABLE SERVICE, really didn’t wanna hear my complaint kept repeating that’s door dash fault it’s their order, I understand it’s their order but DEFINITELY NOT THEIR FAULT, she took no accountability of THEIR MISTAKE. stating that she has made all of the online orders and basically that she hadn’t messed anything up. which was not the case…plate was sloppy and very little in quantity
… moreMadeleine Harred
There was this employee named Thane that really went out of their way to make sure that I got great service, even though they were so busy. I really appreciate the dedication this location’s employees give. I will come again when craving orange chicken.
… moreemma hubbard
I get panda express multiple times a week, normally never have any problems. But today I was extremely disappointed. My food was not fresh at all. I did an online order and it took over 20 min for a box of orange chicken. When I got the text it took me less than 2 minutes to get to the drive through from where I was so i assumed it would be fresh. Immediately when eating my food I could tell it was not fresh. Chicken was so so so dry and crunchy and not very warm. As if it was sitting out. I’m not sure if my order was ready and they forgot to text me or if they gave me some old chicken. Very disappointing….
… moreJuan Castanon
Someone needs to tell this guys how to cook chao main it’s all chopped up u have to eat it with a spoon or some tongues this thing has to be looooooong like spaghetti not short like rice , bring some Dallas people and have your staff re trained. Rice version of chao main 2nd pic
… moreErin Fyffe
Quick fresh food and friendly service. The food is good quality, better meals than you’d usually find for the price. The establishment is kept clean.
… moreRiko Falling Leaf Wolf
I had to update my review. The food seems to be now so yummy I guess it’s one of these days when the cooker isn’t doing a good job. Lately the food has been excellent! Good flavor, color, taste and of course…the wow factor. I love it. The employees are very friendly and always serving the right amount which is super great. I highly recommend this place to all Chinese-tex food lovers
… moreJennifer Cowan
The food is so fresh and the servings are plenty. The staff is attentive and courteous. I’ve never been disappointed here.
… moreEK C
Customer service was great through drive-thru. My order was correct, however I ordered broccoli beef and I had 4 SMALL pieces of beef in the container, only broccoli in the container…that was extremely disappointing service. Whomever dished this up knew it was only broccoli and that is not right to do that to a customer.
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