Christy Morgan
Customer service was very polite. The employees were very attentive and spoke even to the customers as they walked into the restaurant. Every employee that we came in contact with asked if everything came out good and if we needed anything. The restaurant was very clean. A very nice experience . We will definitely be a returning customer. Thank you all for what you do!! You make a difference!
… moreJennie D
Food is always hot and made to order. They’ve started serving on plates again and the plating was beautiful!! Great value, great food. Family friendly & affordable. Delicious every time.
I need to do a huge shout out to (I want to say his names Reese, but the badge lettering was so tiny, I just hope I got the name right). Anyway…whomever was the dining room attendant tonight (7/29) …YOU ROCK!!! It was difficult to find a clean table when we first got there but he came out there and did WORK getting those tables clean, offering to get refills, used plates out of the way, sweeping, maintaining the beautiful drink area. Yall have a great employee and I hope he’s recognized for it. If not and if you see this, come talk to me bc I could use someone like you on MY team!
… moreCoyote Jim
This Fazoli’s was extremely clean, the crew was very polite and respectful. The management was amazing! Their food was perfectly prepared and just an all round great experience. Great job to the entire Lubbock TX Fazoli’s team!!
… morelindsey robison
jojo was really sweet and always checking up on us, got our plates, asked how the food was. he was so sweet
… moreGoldenbrown
That A.I. at drive thru is the worst customer service connection I’ve ever seen. No type of humane connection and very heart breaking in what the world is coming to save money over human connection. Was a long time customer,but I will not be going back to fazolis…
… moreKris
Ordering food through that AI was the most traumatizing thing i have ever experienced. EDIT: I love how generic and completely worthless the reply is, it doesn’t address what I said in the review at all LOL
… moreGary Owens
Great food tonight! Nice order placement by Rebekah as she was very friendly and Gavin in the dining area was so polite and hard working in serving as well as attentive to customers needs
… moreCynthia Weaver
This location recently underwent a remodel. Very nicely done, understated and muted colors and more upscale looking than before. Always good for being a fast food Italian place. Pricing is good for the amount of food and quality. Drive – thru is always busy and a little slow.
… moreJerrad Gray
Destiny M. (Manager) was super helpful with great customer service. She went out of her way to get us what we needed even though we needed special assistance.
… morePatrice F
Delicious fast Italian food. Staff were very efficient. Food was hot and exactly what we ordered. We will eat here again.
… more