fatgirlhaven
I had not been to Zaxby’s in years, so I was actually excited to come back….but unfortunately, this visit was pretty disappointing. The traditional wings were dry and overcooked, even with the lemon pepper seasoning. The fried pickles were very bland, which was surprising, and pickle lovers should probably skip them altogether. The ranch was tasty, but it couldn’t save the pickles themselves. The fries had no seasoning at all, which I normally wouldn’t mind, except everything else on the tray leaned overly salty. The balance just wasn’t there. The boneless chicken/tenders were the highlight. They were flavorful, the best part of the meal. I left feeling let down. There were a couple of bright spots, but not enough to make this a satisfying visit. I wanted to love it, but this experience didn’t live up to the hype I remembered.
Order: wings&things meal [lemon pepper traditional], fried pickles, and sweet tea.
… moreKaren Emmette Oben
Gabi & Andrea are simply AMAZING!!! Went out of their way to help us. Friendly service, DELICIOUS FOOD. My mom and I ordered the Zensation Zalads.
… moreValerie Torres
After placing a pick up order, we pulled to the second window. We decided to add a drink and 2 cookies last minute and asked politely. The lady rolled her eyes, bobbed her head and said “next time make sure to say everything at the speaker”. Mind you there were zero cars in the drive thru and barely anyone inside. Hopefully she brings a better attitude to work or clock out.
… moreJose C Baeza
Andria was so nice. She helped me out to make sure that I got the right Discount or may veteran and Zaxby’s always does discounts for veterans but in this case I had a better discount with the Zaxby’s discount discounts that pop up I saved $12 instead of $3.00 and Andria Was the one that told me about it? She was such a great help. I hope this gets to somebody that will help her advance with the company.
… moremichelle goodman
We arrived with a bus of 12. We were over looked drive thru and uber eats took priority over us who were waiting in the lobby , no sorry for the wait no acknowledge just downright poor Quality of service
… moreAnnabella Delaney
Andria was wondering during our visit on 11/22! She offered excellent service, guided us through the menu with ease and showed impressive knowledge of the restaurant. We’ll definitely be returning, thanks to her exceptional dedication to the company!!
… moreEvette Robinson (Unique)
Okay so this was my very first time at a Zaxby’s and I wasn’t disappointed!! Customer service was OUTSTANDING to say the least. Carlito and his staff were spectacular! I dined in so I could get the full experience. The sweet tea is so good (if you like sweet sweet) I do like it sweet. They added some lemonade in it so I could have it Arnold Palmer style and that fresh lemonade made it even better! Now the chicken sandwich and the fries were a 10/10 in my opinion! The seasoning was just right! The bun was to die for…buttery garlic flavor was AMAZING! The restaurant and bathroom was so clean! The only thing I would change (it’s minor) but the music was a bit loud for me but hey that could be my old age. Also I love that they have so many dipping sauces! One for every person’s flavor desires! I wish they had a Zaxby’s in metro Phoenix.
… moreMike Cormier
Food was great. Service even better. Our first time here – AJ made sure to make it great.
… moreJean Garcia
The staff was super friendly and helpful. Food was fast and fresh. The decorations and theme set a great vibe. I also appreciate the online order cubbies that would make future orders contactless.
It was a awesome experience yall have to stop by.
… moreFrank W
Always a great experience at this Zaxby’s. I eat here almost every day, and the staff is consistently friendly and welcoming. They even recognize me when I come in, which I really appreciate. Great service all around!
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