finding wonder
my family and i went thru for hot chocolate as we all know it’s the best. sadly, we had a very disappointing experience at this particular dutch bros. the barista was rude to my husband from the beginning and stated”you’re all over the place, just pick one” as he was trying to pay with his app and it wasn’t working so he paid w tap instead. we got passed that ordered our cocoa and when she came back to hand it to us, we got two in the car and the third one’s lid was not on properly and it exploded all over me and the entire front seat. it burned both my arm and leg and ruined my sweater. my husband asked her to grab it back and she refused then basically threw a bunch of paper towels at us. my husband asked her to remake the drink. she said her manger was behind us so we pulled forward. the two of them proceeded to ridicule and laugh at us as we were trying to clean up the mess. they never brought out the other drink. i had to walk over and ask for it from the other barista as the one who served us was still too busy yapping and laughing with her boss in the other window. i asked for her name and the co-worker refused to give it to me. she made the hot cocoa(wrong as we needed oat milk, made with whole) and we left. it was one thing to have the cocoa spill everywhere, what i did not appreciate was the treatment we got after. no apologies, not a concern that the hot beverage burned my skin, nothing except ridicule from her and the woman who was supposedly her manager in the car behind us. i was appalled and humiliated on top of being burned. all we wanted was a hot chocolate that we love. i will never understand someone who has zero regard or empathy and this barista was that. it’s unfortunate because typically, DB has the best service.
… moreCrystal Morrissette
The two girls that were working there talked to me about Canada. They were amazing. I am so glad I went there. Thank you girls for that amazing drink!
… moreStephanie Smith
Always good vibes, good music, good service, good people. Dutch does not disappoint. (: it’s the only thing I’d miss if I left the West.
… moreViolet Crain
Dutch Bros. staff are known for being friendly, so when I say this location has the kindest team… that’s saying something! The drinks are great, the service leaves me feeling happy, and the pup cups have a 100% approval rate from my dogs. Can’t wait to be back!
… moreDaryl McCoy
Best crew I’ve seen at Dutch in the area they are always so sweet and I love all of them. Grace, Maria, Chase, Lily, Chloe and Jazzy are always the sweetest when going through and make amazing drinks. Would 100% recommend seaside Dutch bros keep doing what yall are doing
… moreblennoblaze
this is probably the most unfriendly dutch bros i’ve been to shoutout astoria dutch bros for having good vibes and a solid team. every time ive been to seaside dutch ive gotten a vibe similar to as if i shot their first born. im always friendly. asking questions abt the menu should not result in a death stare. asked how the girls day was going no answer straight to the drinks. the first time i went to seaside dutch specifically i brushed it off as maybe the barista was having a bad day. unfortunately ive kinda gotten the vibe that every day is a bad day for every barista that works there maybe it’s a management problem maybe not
… moreHunter Phoenix
Overall, it’s a pretty decent spot for a quick drink. There are lots of seasonal flavors to pick from, staff are usually pretty quick. I’ve noticed a recent decline in the service (shorter/snippier responses, longer wait times, less positive overall). Hoping it’s just a little slump but I have noticed that I am not going nearly as much with the recent attitude shift!
… morePam Dawson
The tip culture at this location has gotten out of control. They now verbally ask for a tip upfront before they even start making your drink, which already feels uncomfortable.
If you say yes, everything proceeds as normal.
But if you decline, the energy shifts immediately—they’ll take your order, walk away without another word, and you can almost guarantee you won’t receive the drink you actually ordered.
It’s disappointing, and it makes the whole experience feel more stressful than it should be.
… moreBridget Severs
I received the absolute worst service from any Dutch bros or coffee shop to date. I was not asked about my day or greeted at all and was harshly spoken to, as if annoyed. The worker was extremely rude and dismissive and made us very uncomfortable. The other worker was kind; however, our barista was slow (for only one drink) and downright disrespectful. The worst experience ever.
… moreNo
Absolutely wonderful crew! They made my drink quickly, and held great conversation with me at the window. I would recommend this location for sure.
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