Krystal is the south’s original quick-service restaurant chain located in the heart of Saraland, AL. Known for its signature square burgers, juicy chicken sandwiches, and hearty breakfast, Krystal has been a staple in the community for many years. Whether you’re in the mood for an early breakfast, quick and satisfying lunch or a late-night snack, Krystal is the perfect spot. With its friendly atmosphere and classic American menu, Krystal is sure to become your new favorite restaurant. So come on down to Krystal in Saraland, AL and experience the classic taste that has been loved for generations.
Longtime fast-food chain serving square burgers on steamed buns, plus breakfast items & kids’ meals.
Hours
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
Address and Contact Information
Address: 1211 Industrial Pkwy, Saraland, AL 36571
Phone: (251) 675-4915
Website: https://locations.krystal.com/al/saraland/1211-industrial-pkwy
Menu Photos
Order and Reservations
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Saraland, AL | Krystal Restaurants
Krystal is the south’s original quick-service restaurant chain located in the heart of Saraland, AL. Known for its signature square burgers, juicy chicken …
Menu | Krystal Restaurants
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Reviews
Rhonda Toifel
My experience at the Saraland,AL restaurants was the worst. This place should be closed down. I spent 29.00 and through away most of my food and should have thrown it all away. The restaurants was busy, there were only two people working. The manager tried her best but she had to lock the doors so no one else could come in. Her only other worker after spending about ten minutes beating frozen hamburger meat with a hammer trying to get the meat to separate she just decided to cook the peices she could put together. She then went and locked herself in the bathroom. The cooking area was a disaster. I asked for change because I was about to give the poor manager a tip. She didnt have time to give me change. In the mean time another worker showed up to help. They started arguing. I got scared, through my food away, It wasn’t done after all, and decided to leave. The manage then asked again if I needed change, I said no and raced out. I want a refund and unless the owner can get more help, I think it should be closed. The people placing their orders were good people, paying good hard earn money for the worst service and food ever. They needed more help and if they can’t pay there employees what they are worth and treat their guest with better respect, please close it down.
… moreTancy Marie
These supposed to be the junkyard fries as you can see they are chili cheese fries with bacon on top. I don’t have the ranch or the jalapeños added to it. I was on the interstate by time. I figure out I was missing the items I would have gave it four or five stars all the way through but my food was incomplete and I had a taste for it so therefore I gave it a two. The ladies were nice but they asked me what did I order? And the food was fresh just not completed correctly
… moreAPREL MATHEWS
Ordered ahead. Restaurant doors were locked at 8:00 pm. Speaker at drive thru not working and as soon as we pulled up to window to let them know we had an order to pick up we were told to pull forward and wait. Only one other car waiting in line. It took over 20 minutes for a 4 Krystal’s combo to come out. No one else had ordered after me. No customers inside. Literally no reason for such a long wait time for 4 cheese Krystal’s and an order of tots. Insanely incompetent employees.
… morekyleigh reed
every single time we come here we’re the only person in the drive thru yet they pull us forward and make us wait 10-20 minutes for 4 regular krystals. EVERY single time!! we are not complainers at all but this is out of hand
… moreIndigenous Americans United
First I would like to give all glory to the Creator of and life . I want it to be known that no restaurant is perfect, every restaurant deserves a chance to prove their greatness. I almost lost hope because of a few experiences at this Krystal location. I was about to give it a 1 star, but after being served by the GM Mrs. Tueyeattia, and Mrs. Sabrina Harris. Then the next 2 days being served by D and Mrs. Tueyeattia, let me tell you all something, that food was hot and fresh each day. It really revived me and they really came with it because the food was cooked with so much love and passion. These 3 individuals deserve a promotion and great recognition outstanding performance. Thank you all
… moreBERNARD HARRIS
DO NOT GO TO THE KRYSTALS IN SARALAND UNLESS YOU WANT BURT, OLD FOOD AND TO BE IN LINE FOR 30MINUTES…. THEY HAD TO REMAKE MY ORDER 3 TIMES, THEY GAVE ME BURNT OLD FRIES, THEY KEPT LEAVING OFF THE ONIONS AND PICKLES AND THEY ALSO TRIED TO HAVE AN ATTITUDE…. THE FIRST TIME THEY HAD TO REMAKE MY ORDER THE GUY AT THE WINDOW SAID HE COULDN’T TAKE THE FOOD BACK WHEN I TRIED TO GIVE IT TO HIM. AFTER HE TOLD THE COOK ABOUT MY ORDER I GUESS HE DIDN’T BELIEVE ME SO HE ASKED FOR THE FOOD BACK. THEY HAVE TERRIBLE SERVICE AND ALSO WILL GIVE YOU OLD FOOD… I EVEN HAD TO TELL THEM NOT TO TAKE THE FOOD I GAVE THEM AND JUST ADD WHAT WAS MISSING AND THEY STILL TRIED TO DO IT ANYWAY….. THEY WERE EVEN HAVING A CONVERSATION ABOUT HOW THEY DON’T WANT TO BE AT WORK AND ONE OF THEM EVEN SAID THAT HE WAS FINNA LEAVE.. IF YOU WANT KRYSTAL’S GO TO THE ONE ON DAUPHIN ST, THEY WILL TAKE CARE OF YOU….
… moreKerrie Horton
Long time lover of Krystal’s! This lady visit I was asked to pull along side another car for 3 Krystal burgers with extra pickles. Well there is hardly any room for 2 vehicles to park side by side there and another truck was trying to get out of a parking spot at a restaurant next door. I had to pull up but it took almost 10 minutes for 3 Krystal’s. There wasn’t extra pickles and they were squished and tasted old. I wasn’t happy about this visit at all.
… moreIma Ekanem
Our first stop when we arrive in Alabama is always Krystal been doing it for 25 years and this time was the worst. The cashier and manager should be fired no customer service. I ordered a 24 sack with cheese no mustard. What I got was a 12 sack full when I questioned I was charged for another 12 sack full when I said that would be more than what I ordered the manager said take it or leave it. 5 hungry kids lets me pay and just feed them. Reminded no mustard. Got to hotel half had cheese all had mustard. One kid who is allergic had to go get Popeyes because wiping off the mustard just wouldn’t work.
… moreJustine Page
This Krystal’s was on point, ordered a milkshake without issue afternoon midnight. Everything was good, hot, and fresh, they were quick too. I would’ve liked the corn pups to be fresh as well but I was very pleased with the customer service and the rest of the food
… moreCorey Smith
The customer service was great and the food is fresh! The new crew and management is doing great!
… more