Sean Wu
Food was good, generous portions and a wide variety of food. decor could be a little more cheery.
Just wanted to shout out our server (didn’t catch your name! Zachary?) who served us as order #3 tonight, for being super informative and accommodating.
… moreKatie Weyer
Our server Jordan was great! Very genuine & patient with the kiddos! Went early & avoided the rush that came around 4. Highly reccommend as a fun outing.
… moreDelilah Englund
We had a group of 10 and Jordan was amazing!! He said we were the largest group he’s served so far and we never would have known. He was attentive, accommodating, and personable. We will definitely be requesting him in the future!
… moreSarah Lee
I would never recommend anyone to waste their time coming here. The absolute worst thing on top of 500 other flaws is the quality of food. For 83$ a person, you get a tiny portion of cheap, stale bread and raw vegetables slapped on a plate with the cheese fondue. Then, an even tinier portion of meat that couldn’t be worth more than 6$. And lastly, some cheap melting chocolate with the cheapest, stalest desserts on the side (also cut into miniscule pieces) Don’t get me wrong, the idea is cute and could be enjoyable, but to charge 83$ a person and try to pass it off as fine dining is blasphemous. Also, I genuinely couldn’t stomach any of the classic alpine fondue and had to spit it out in my napkin. The meat also tasted mediocre, and despite the website saying a recommended cook time of 2 minutes, each piece of meat took at least 10 minutes without exaggeration. I spent 30 minutes just grilling my meat instead of eating. Who wants to come out to eat and spend a good amount of money just to spend the same amount of effort and time it takes to cook at home? Not to mention the hazard of giving us the same utensils to stick into raw meat and then stick back into the cooked meat to eat with. The dessert was fine for being at most 2$ of melted chocolate in a pot with cheap grocery store sides. The interior was mediocre. The grey paint from the walls was literally splattered across the ceiling corners where they met. All I have to say is their profit margins here must be insane. Please save your money and spend it elsewhere.
… moreTimothy Myers
We love it here. This is our favorite place to celebrate birthdays, anniversaries, engagement, and holidays.
The server we had tonight, Emily, was amazing. Best service I’ve ever had here. One of the best servers I’ve ever had anywhere.
Thanks Emily!
… moreAdam Lowell
This place is an ABSOLUTE JOKE. Made a reservation. Got there a few minutes early. Sat quickly. Then after seating waited about 10-15 minutes for our server. She took our drink orders. Then came back another close to 10 minutes later without our drinks and asking for our order. We gave it to her, I mentioned our drinks. She came back shortly with just my drink and not my wife’s. I mention my wife got a drink as well. The comment I received was “Oh man were really slacking today huh.” Then she came back with wife’s drink. We waited another 5-10 minutes for cheese and first food. She put it together. We ate it and then sat after being finished for another 5-10. She comes back and takes salad orders, my wife asks for a few more peices of broccoli to dip. She comes back about 15 minutes later with salads and no broccoli. At this point I was done. I told her were done, I want to talk to the manager and the check. Got me and my wife together we went down to hostess/ bar area. Manager approached me with a check totalling $133. I laughed in his face and said im not paying $133 for that nonsense and explained to him everything. He said in that case its on the house. I got the hell out of that dark dungeon of a resturant and never going back there or to another Melting Pot EVER AGAIN.
… moreKaelin Elizabeth
Melting Pot is one of our favorite restaurants, so of course we would choose to dine here out of state as we have never had such an appalling experience at Melting Pot as we did tonight. We made it known on the reservation that we were celebrating a birthday, and that we had allergies in the party.
First, our reservation was for 7:15. We were seated promptly upon arrival by a very kind host, and I believe a manager. We sat at our table, ignored by all, for almost 20 minutes. No greeting, no drinks, nothing. Finally, a server comes to us, and tries to rush us through a drink order, and seems really annoyed that we are already ready to order. We placed our order. Here’s where I have the issue. I explained my allergy to my server, quite politely. The number of times she told me “she didn’t get it” or “wow that’s weird” made me feel really uncomfortable, but I let it go.
Cheese course was fine, salads were fine. Our server comes and puts the pot of broth on the cook top to heat up. We didn’t see her for another 15 minutes, and when I tell you that this liquid was bubbling and popping, we were literally afraid we were going to be burned. By the time she came to our table with our entrees, half of the liquid had already evaporated out of the pot. Entrees come out, she explains all the sauces and tells me I can’t eat some of them because of my allergies. Again, I’ve eaten at MP so many times, I know exactly what I can and cannot eat on their menu. The number of times that I specifically was spoken down to by this server, is innumerable. I have friends that have worked for melting pot in the past, and I know what it takes to actually become one of your servers, and I don’t know how our server this evening slipped through the cracks in terms of y’all’s training process, but please re-educate your servers. This was bad.
We cancelled our dessert order and left as soon as possible. This was a horrendous way to spend my birthday.
… moreJason Place
Great place. Food is wonderful. The service was wonderful. Family had a great time. It takes a little bit of time but you talk to everyone. Fun nights
… morePatrick Young
Got to have date night with the wife after having our baby! The staff the food and the service was top notch! The happy hour is so fun! The renovation looks great! Can’t wait to go back! Adding the roses to the table when we arrived was amazing and so special!
… moreCourtney Hoover
Love this place, Their food is beyond delicious!!! I love how you can choose your own meal which comes with the whole melting pot experience!!! Love that our waitress was a very nice lady that kept up with us to make sure everything was going okay and she also gave us a very cute plate for our 4yr. Anniversary date as well, which was very nice and thoughtful of her to do for us!!! My husband and I loved this restaurant, and the ppl who work here are very nice and it’s clean as well. Would go here again but wouldn’t make it somewhere we go alot just cause of how expensive they are but for the food and all you get it’s definitely worth the price.
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