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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 2113 Memorial Blvd, Springfield, TN 37172
Phone: (615) 384-6177
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Order and Reservations
Order: Order online
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Fast Food in Springfield, TN at 2113 Memorial Blvd | McDonald’s
Looking for Fast food near you? Visit McDonald’s in Springfield, TN at 2113 Memorial Blvd, for breakfast, burgers, fries, and more, or order online!
McDonald’s | Springfield TN – Facebook
Any day is made better with McDonald’s – especially with the new Hot Honey limited time offer! Get yours today before it’s gone! May be an image of …
McDonald’s: Burgers, Fries & More. Quality Ingredients.
Stacked with two quarter-pound* beef patties, three slices of melty white cheddar cheese,^ crispy and slivered onions, zesty pickles and the new tangy, creamy …
Reviews
maddie
I’ve been to this Mcdonald’s plenty of times and never have had any issues. For whatever reason this time, when i ordered the new Hot Honey Chicken sandwich, i got no chicken patty. Got a good laugh but it was very annoying. They also forgot two whole McChickens.
… moreKatey
I had a very frustrating experience at this McDonald’s location. I ordered a large caramel frappe through the mobile app using 4,300 reward points and selected drive-thru pickup. When I got to the window, I was told they were “unable to make a frappe.” No one notified me beforehand in the app, so I had already used my points and driven there for nothing.
I politely asked if they could cancel the order so I wouldn’t lose my points, and I was told they couldn’t do that either. The employee’s only solution was for me to “come back tomorrow and get one,” but they did not provide a receipt, replacement coupon, or anything in writing. I also received no apology.
I went inside to speak with a manager, and the situation got worse. The manager would not even come to the counter and instead mumbled to me from the back of the store. The interaction was rude and very unprofessional. I still do not understand why the order couldn’t simply be canceled when the store knew they could not make the item.
As a result, I left with no drink and lost 4,300 reward points. This location seriously needs better customer service and training on how to handle mobile app orders when items are unavailable.
… moreI politely asked if they could cancel the order so I wouldn’t lose my points, and I was told they couldn’t do that either. The employee’s only solution was for me to “come back tomorrow and get one,” but they did not provide a receipt, replacement coupon, or anything in writing. I also received no apology.
I went inside to speak with a manager, and the situation got worse. The manager would not even come to the counter and instead mumbled to me from the back of the store. The interaction was rude and very unprofessional. I still do not understand why the order couldn’t simply be canceled when the store knew they could not make the item.
As a result, I left with no drink and lost 4,300 reward points. This location seriously needs better customer service and training on how to handle mobile app orders when items are unavailable.
C. Gardner
The wife and I have stopped twice in the past couple of weeks and not get service. No one even bothered to acknowledge us at the counter so after several minutes we took our business across the street. Perhaps you should close the dining room and become a drive through location only.
… moreLauren Lynott
Apparently they don’t like when you redeem earned rewards all at once. Ordered a couple chicken sandwiches, small fry and a couple drinks and the girls behind the counter threw a small cup at me and told her coworker no way I got 3 large drinks since I just used my points for food for my son I should be happy I got a small cup it was also free.
Hard times and people out here acting like they’re better than other people is really a shame. God bless her though I pray she never has to find out what its like to have a truck on E and a family to feed and get places.
… moreHard times and people out here acting like they’re better than other people is really a shame. God bless her though I pray she never has to find out what its like to have a truck on E and a family to feed and get places.
Jill Hubbard
This place either needs more help or they need to train their employees better. So much wait time for breakfast. Everybody was complaining a couple of people were just waiting for coffee. They already had their food. Even the drive-thru customers were coming in because their orders were incomplete. I got my order, was totally somebody else’s, returned it and waited some more. Do better McDonald’s!
… moreMatt Collins
Good as far as McDonald’s restaurants can go. The place was really very clean and the staff was nice. Our two Quarter Pound cheese burger combos were fine, but our granddaughter’s Happy Meals had a missing burger then also a missing kid’s drink. I went back to the counter, two times, for those items, but we were able to have a pleasant lunch otherwise. This location was playing Christmas music during our August visit which gave us all a chuckle.
… moreAnne Svendsen
Every time I look online late at night when I get off work it says that they’re open but every time I go through the line the computers are off nobody’s in there the hours they say they’re open are clearly wrong on Google because they’re never open. it says they’re open 5 AM to 4 AM. I come at one they’re closed. I come at two closed again. One of the other times I came through the drive-through I was upset because I had been sitting there for almost 10 minutes waiting for somebody to take my order and they took somebody else’s order at the next line that came in seven minutes after me and I was upset on the phone speaking to somebody in my car on a private call and two of the younger employees jumped on the microphone all upset. I apologized for my personal conversation that wasn’t their business and they told me to come Inside and speak with them about it if I had a problem, I’m not gonna go inside and fight with children that’s crazy. They need to let some of their current employees go and get some better ones because the service is absolutely unacceptable.
… moreOriana Jones
Went to get my usual cause I’m pregnant and when I get to 2nd window, she asks to see my receipt. The young lady then proceeds to hand my boyfriend back my receipt & says we don’t have your food , could you pull up to the 3rd window. Okay cool no problem. We pull up wait like five minutes and she gives us the bag. I check my bag , I got everything but my fries. So me and my boyfriend go back through the line and tell the young lady that I didn’t receive my fries. She makes and face as if we were lying. If you’re going to pull someone or a family up , you need to makes sure everything is in the bag and fresh. Pointless pulling me up when I had to go back through the line & ask for my fries. Do better
… moreJohn Manser
Don’t waste your time. Vanilla iced coffee was top half coffee bottom half cream most of the ice melted. Steak bagel was out of the wrapped. Manager gave a refund without a care in the world. When I asked if they don’t care about standard complete silence.
… moreAshley Todd
I had a very unprofessional and disrespectful experience with this McDonald’s employee, Jayla. She was standing at the food preparation/packing counter with her back turned to customers while using her phone, which was laying directly on the counter. This raised a serious food safety concern, as personal phones should not be on surfaces where customer orders are handled.
During our interaction, Jayla used profanity toward me. As she walked away, she continued mumbling under her breath, assuming I could not hear her. This behavior was extremely disrespectful and made me uncomfortable.
I have always understood McDonald’s policy to emphasize food safety, professionalism, and respectful customer service. This interaction did not reflect those standards, and I was disappointed by how the situation was handled. This behavior should be addressed and not accepted, as it does not meet the standards expected of McDonald’s employees.
… moreDuring our interaction, Jayla used profanity toward me. As she walked away, she continued mumbling under her breath, assuming I could not hear her. This behavior was extremely disrespectful and made me uncomfortable.
I have always understood McDonald’s policy to emphasize food safety, professionalism, and respectful customer service. This interaction did not reflect those standards, and I was disappointed by how the situation was handled. This behavior should be addressed and not accepted, as it does not meet the standards expected of McDonald’s employees.