Ray Richards
Consistency is not their strong suit. Multiple drive thru orders have no napkins and no straw. 60% of the time the order isn’t ready and you have to pull off to the side. Happened this morning and once I got the order, no straw, no napkins. It’s the little things that make a difference, and this store never gets it right.
… moreZ Idunno
I have came to this establishment many times mostly because anytime I get an order I have to come back. The food is always, wrong, old, or takes way too long. The employees typically act like they do not care or in a bad mood or don’t Engage at all. I don’t recommend anybody go to the location. I would drive out of my to another location just for better food and service because this one has been ridiculous for far too long. It got to this point to where I felt like I needed to say something in a review. Seriously, the worst.
… moreMisty Pibbles
Used to be our favorite McDonald’s, but now, it is just awful. How at 2:30 in the afternoon do you think its ok to serve cold fries? Not even remotely warm. Bun on my cheeseburger was stale, very stale like it had sat out for days. Congratulations on not getting one thing right, but we don’t have to come back either!
… moreMagi Trujillo
Night shift SUCKS! If they pull you forward to wait they’ll eventually forget about you. They will give you any order in hand, they NEVER get my order right. Not to mention they handle your food like crap. Burgers unwrapped fries upside down. ♀️
… moreJoe Lang
The 16-year-old looking Latino manager was very rude. I was asked to pull forward and then was not even bringing out all my food. I explained what was missing and told him we got no honey either. He went back in brought the fries that were missing and ketchup. One pack of honey for two number 7 10 piece meals. I went back in to get the honey, and he acted very annoyed and went to look for a honey and handed me three packs. I looked at him and asked why three and he said that that’s all it comes with. So I laid them down on the counter and asked him if two of them go to one meal and the other one goes to the other and he said yes that’s how it usually works. At this point, I lost my cool and we began to argue loudly. He never once apologize for getting the order wrong five times and there were only two people in the lobby and nobody in the drive-through when I got there so they were not busy and still could not get my order correct. I will be letting everyone I know That lives in this area, and I know a lot of people since we’ve lived here for over 20 years not to go to this location because you will not get treated nicely or people even care about your order. This is the worst McDonald’s I have visited in a long time and I frequented this one many times before, but never had this young manager help me. I do not believe he is qualified to be in the position he is in and with the lack of customer service he has I don’t believe he should be working at the front counter in front of people anyway. If I was the manager and he was going to keep his job, he would be back on the Koch line where he did not have to deal with customers because he has no idea how to do that. I will also be posting this online because I’m tired of people thinking they can act like this and just get away with it. I am only assuming no action will be taken against him so I will be making sure everyone knows the service that this facility provides and the type of people they put in management. Thank you and have a great day. Happy Thanksgiving.
… moreS Burkhart
Well, this was really a mixed bag of results. On one hand, the store was clean and well kept, and updated. The staff did their job and had the food for the mobile order out quick. On the other hand, like a lit of McDonald’s, I could have stood at the counter for a good spell without being noticed, AND there’s a big question with the food.
I got two Double Cheeseburgers. After the first, I was saying, “wow. McDonald’s is back!” That first burger was really good. It had flavor, it was juicy, you could taste the beef and cheese and all the toppings blended really well. I was prepared to write a review about how Mickie D’s just brought their A game back. But then I had the 2nd burger and there’s no way you’d think these are the same burger.
Dry, tasteless, toppings bunched, what I did taste just tasted old. I actually questioned whether or not to eat it because it was like that. I don’t know how you can have two burgers prepared for the same order come out that different. It was like I got the one left on the warmer since last night with a brand new one fresh off the truck with all newly opened and shipped ingredients.
Coke tastes great, they just gave me a lot of ice so after four sips it was watered down. Here’s hoping for a better future result. Super quick and affordable though. That counts for something.
… moreDylan Dirksen
When I ordered from the kiosk and to where I had to pay at the register. Kiosk didn’t print out a receipt. Had to ask the lady at the register to give me a receipt. Then they asked if I wanted a different McFlurry instead of the s’mores one I ordered (apparently they can’t make it anymore) so they refunded me my money for the McFlurry. (Also I bought my meal off the monopoly menu) when I get my food and saw my Big Mac didn’t have a monopoly piece, the manager was rude and didn’t want to give a monopoly piece that was ADVERTISED on the kiosk. I didn’t really pay about $10 just a hear a “Sorry”. Worst management I’ve ever seen. What a scam that they won’t FIX their kiosks.
… moreAmanda E Anderson
I did not get the deluxe bacon ranch chicken meal with no tomatoes. Instead I got a mc chicken with tomato. When I took it back I asked if I got the wrong sandwich and I was treated like a criminal. Then the Manager the woman with the scarf was told about it. She was working on the line at this time. Instead of just making my sandwich that I ordered she said “pequea pollo” guessing she didn’t know I spoke Spanish. Yes she did give me a small piece of chicken and smothered my sandwich in so much sauce I can’t eat it. I have pictures if you would like to see. I do not appreciate this at all.
… moreRachellia Avery
Waited 15 minutes for an ice cream cone. Only to get this. Ordered ranch chicken wrap as well and there was barely a smudge of ranch on there.
… moreNicole Sublett
This is the worst Mc Donald’s location! Waited in drive thru over 25 min and see multiple cars go by with their food so I finally go inside and ask what’s going on with my order?! The young man at the front apologized and started asking but the manager could have cared less!!! Come to find out my order was deleted or skipped cause it was never made!!!! So this young man gets my order by himself cause no one else gave a damn!! Get home and the fries taste awful and bag was greasy!! Get a new manager and more workers like the young man who worked the front!!! We won’t be back to this location ever again!!! Dispicable!!
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