Wendy’s

  3.5 – 1,020 reviews   • Fast food restaurant

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At Wendy’s in Ithaca, NY we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Ithaca, NY hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Fast-food burger chain serving sides such as chili & baked potatoes.

✔️Breakfast ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Wendy's 14850

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Wendy’s 326 Elmira Rd – Ithaca

Visit Wendy’s at 326 Elmira Rd in Ithaca, NY for quality hamburgers, chicken, salads, Frosty® desserts, breakfast & more. Get hours & restaurant details.

1 Wendy’s Locations in Ithaca, New York

Browse all Wendy’s locations in Ithaca, New York for quality fast food, burgers, chicken sandwiches, salads, meal deals, and Frosty made with the real …

Wendy’s : r/ithaca – Reddit

Wendy’s Ithaca will be open in early May if the snow and contractors can work together. I am the General Manager of this Wendy’s and I will be back.

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Reviews

Crystal Weiner
My husband is posting this:
We drove up to drive thru @ 645 pm Sunday night 3/1/26. There was one car at pickup, one car ordering and us. No one was inside. The car in front of us left after waiting 6 minutes to order. We pulled up, waited another minute and a half then decided to back up and go inside to order. After entering and waiting at the register another minute and a half decided to enter our own order at the kiosk which took another couple minutes. While doing that someone came in after us and was waited on. I asked staff what was going on. They said they were busy. I was tired of waiting and went outside while my wife stayed to get our food. I noticed drive thru was backing up but starting to finally move. Waiting 10 minutes outside, I went back in because another customer was not happy either having to wait 12 minutes for one sandwich. We finally got our food after a half hour. Management was decent explaining they were busy and had grub hub and door dash orders. All fast food restaurants need to prioritize customers who come in (take your order within 1 minute – the customer should not feel like they are imposing or bothering you) and at most it should take 10 minutes to order and get your food especially if it is not busy at the time the customer arrives on drive thru or inside! Corporate needs to change the way they prioritize customers and run the business.
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Nicole Gabriel
Typical Wendy’s chain/ fast food chain food. Was around 4:40 pm when we went. Restaurant appeared clean. Ordered food on kiosk and paid. Food was out promptly. Everything appeared and tasted hot and fresh. Ample parking in parking lot.
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Mathew Mcintosh
I stop here for lunch, and this location regularly takes up way too much of my break. I only get an hour, and more often than not, a Wendy’s run eats up a big chunk of it.

Today I paid almost $10 for a “large” chili and a drink. For clarity, the large chili cup is about 3¾ inches tall. For that price, it’s essentially a small chili and a small drink, just not priced like one.

I asked for less ice, and the cup was still filled completely with ice. The chili came with two small packs of crackers, which doesn’t exactly help justify the cost.

There was zero communication at the window, not a hello, not a thank you. My card declined once, worked the second time, and there was no apology or explanation, just attitude.

Slow service, overpriced portions, ignored requests, and poor customer service. Not worth the money and definitely not worth stopping here if you’re on a lunch break.
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Алексей Шевченко
Fast food as it should be. They make food fast, it’s cheaper than in restaurants. Pretty tasty, loved their nuggets and burgers. French fries is a little weird for me though, but still normal. Wide range of drinks available. Pretty clean inside, the cleaner was doing his job during our visit. Plenty of seats, short line, no crowd. Can’t tell anything about drive through. Good place to simply come and eat.
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Paul Padgett
I ordered the chicken nugget combo and the nuggets came raw. I didn’t notice until the third bite, but I thought they were strangely squishy. I’ll regret coming here for the next few days that’s for sure
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Ted Crane
UPDATE: 20251222 The place re-opened with a completely new decor.
The good: The soda machine works. The menu is more expensive. You can place a face-to-face order more quickly, but there is still a delay. The Wi-Fi works great.
The bad: The shiny new furniture is about as comfortable as sitting on a wooden board. Surprise! The chair seats *are* wooden boards, about as soft and flat as the ceramic-tiled floor. The in-app coupons have morphed from useful, actual values to small discounts on extra items added to your order (that is, gone from generous to miserly). Speaking without evidence, the portions seem smaller, too.
The corporate: pay attention to the methods—like weighing the order—used to ensure accurate fulfillment. Note the emphasis on remote ordering and pickup.

Fast food is fast food. There’s not much to distinguish this Wendy’s from any other. However, I agree with other reviewers who note that *recent* order accuracy is going downward at this location.

Other’n all that, the place is pretty well-kept. It’s clean, both dining area and bathrooms. There’s plenty of parking. You can’t get the 4-for-$4 special any more (it went to $4.44 and then to $5, and it seems smaller), but pricing is no worse than other fast food joints these days.

So let’s talk about the service and the venue and the other things going downhill.

The TV was removed some time ago. There’s a rumor that the intention was to discourage people from sitting at tables for too long.

This Wendy’s has switched from personal service to two ordering kiosks (luckily, the kiosks were moved away from the counter during the renovation, so they aren’t between the customer and the counter staff!). If you want to order personal-like (or, for that matter, want to scan the QR code required to take advantage of the Wendy’s app) or if you want to pay cash, you have to wait until the one person who speaks English and is authorized to use the register…has time to wander over. You can wait few minutes.

The kiosks themselves are brain-dead.They work very slowly. Placing anything but the most mundane order takes longer than personal service. As marketing studies have shown, ordering kiosks generate larger (and more expensive) orders. Patrons are on the losing end.

It hardly matters what the language is spoken behind the scenes, as long as the customer-facing staff are able to communicate well…and the prep staff fill the orders accurately.
That said, some time back there seemed to be a massive personnel change, bringing a new /lingua/franca/ to the kitchen. It happened in the same time period as the missing TV, the lost Wi-Fi, the ordering kiosks, the broken beverage machine, and the inaccurate orders.
It’s almost as if a new manager decided to cut costs in every way he could, from equipment to staff…and replaced workers with poorly trained and inexpensive new hires.

If your order costs more than $10…consider a good sit-down meal (salad, bigger burger, more fries, and beverage) at the place-with-the-chili-pepper-logo down the street…for $14, including 8% tax and 18% tip.
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Gdubb Mx
Went through drive thru. Order wasn’t right. I ordered bacon double stack and got regular double stack. Fries were not very warm and quite dry. Burger was mediocre. Again, barely warm. 2 small pickle slices, very little ketchup no mustard at all. The lady at the window was not friendly. I haven’t had Wendy’s in years and it used to be fantastic. Has gone way down hill. Won’t be back.
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Skyler Grant
Ordered online, missing one fry, fries a little stale, snickerdoodle pieces in the frosty to hard. Otherwise it was good. I hope your staff does better in the future
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annie besemer
Went into to the Ithaca Wendy’s at 2pm on Friday the 26th. Tried to order on the kiosk and it kicked me the first time I put my order in. Finally placed my order of 3 biggie bags and 3 frosties only to wait 20 minutes and have customers that came in after us get their food first. When our food came out the biggie bags were correct but two out of three medium frosties were the wrong size and when I went into to ask why they were all different sizes they told me that I must have hit the wrong button. I explained to them that I had made sure to hit the medium button and finally they just took one of the wrong size frosties away and put a new one in the cup carrier that was not even filled all the way. Also not a single person in that building skeaks English to a passable degree.
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Rebecca Shoemaker
Our food was terrible! We were headed out of town or I would have returned it. We ordered three breakfast sandwiches and the English muffins were so hard and greasy they were almost not edible. We actually threw most of the breakfast out. Don’t waste your money.
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