

Established in 1975, Chili’s Grill & Bar brings bold flavors and American favorites to Traverse City, featuring sizzling fajitas, margaritas, burgers, ribs, and chicken crispers. Stop by for your lunch favorites, drinks and appetizers, or enjoy a hearty dinner meal with families and friends. Chili’s offers a lively atmosphere with a bar area for unwinding and catching the game. Enjoy dine-in, takeout, delivery, or catering. Download the Chili’s App for rewards and free food!
Family-friendly chain serving classic Tex-Mex & American fare in a Southwestern-style setting.
Hours
| Tuesday | 11 AM–10 PM |
| Wednesday | 11 AM–10 PM |
| Thursday | 11 AM–10 PM |
| Friday | 11 AM–11 PM |
| Saturday | 11 AM–11 PM |
| Sunday | 11 AM–10 PM |
| Monday | 11 AM–10 PM |
Address and Contact Information
Address: 2670 Crossing Cir, Traverse City, MI 49684
Phone: (231) 929-0200
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Chili’s Traverse City, MI | Order Online
Chili’s in Traverse City, Michigan | 1 Location
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Reviews
Used to be Applebee’s, but Chili’s has a deal, for about 10 bucks you get a pretty good meal. Restaurant was clean, service was good.
We will be back.
She knew the menu inside and out, gave great recommendations, and checked in at the perfect times. Drinks were always refilled, food came out smoothly, and everything felt effortless because she was on top of it. Even when it got busy, she stayed calm, smiling, and professional.
It’s rare to have a server who actually elevates the whole meal, but Amber did exactly that. If you’re at Chili’s and she’s your waiter, you’re in great hands. 10/10 experience — she’s a rockstar.
From the second we sat down she was on it. Super welcoming, crazy attentive, but not in that fake overly scripted way. She made it feel relaxed and fun, like we were regulars even though we weren’t. Drinks never got low. Food came out perfect. She checked in at the right times without hovering. It’s really not that hard but somehow rare these days and she nailed it.
What really stood out was her energy. Positive, quick, sharp, and just genuinely kind. You can tell she cares about doing a good job instead of just clocking in and surviving the shift. She made the whole experience better, not just the food.
If you go to Chili’s, ask for Amber. She’s the reason we’ll be back.
She didn’t even bother to ID the young woman seated directly across from us at the bar. The girl looked very, very young, but none the less, no ID was asked for, and Amber proceeded to chat and laugh with her like they were best friends the whole time, serving drinks without a care. As someone who is a bartender myself, I calmly pointed out that she hadn’t ID’d her, and that’s when Amber immediately got rude and hostile.
She turned extremely defensive, acted like I was yelling or being aggressive (I wasn’t at all), started swearing at me, and then ignored us completely—no service, no acknowledgment, nothing. I asked to speak to a manager, and after being ignored at first, she rudely told me, “I am the manager and you had to deal with it.” No real escalation, no accountability—just more hostility from someone supposedly in charge. To have a supposed manager act like that is absolutely insane.
Worse still, I overheard her coaching the young woman to write a glowing online review about her “great service” and to get her friends to post the same—even though those friends never stepped foot in the place. That’s dishonest review gaming and unfair to every other hardworking server and staff member.
We left without getting a single drink or meal. My husband and I will never return to this location, to any Chili’s, or even to Traverse City if this is the standard. We’re escalating this to corporate because oversight like this is unacceptable—owners and corporate need to get their managers under control, enforce ID checks, proper service standards, real complaint handling, and basic professionalism.
Avoid the bar here at all costs. Terrible experience from start to finish.