louann villarreal
I went to the drive-thru to get a simple coffee. There was nobody in front of me. There was nobody behind me and I waited 20 minutes and the girl at the register was lost. She didn’t know what she was doing at 3:00 in the morning. You need somebody there that knows what they’re doing on a positive note, my coffee was good
… moreJeff Michalak
I placed a mobile order one night and when I got to the store it was apparent the were having issues and couldn’t make my food. But they also told me they can’t refund me and that I would have to call corporate.
I was told by corporate that was wrong. They should have fixed it at the store.
After calling corporate (who was as helpful as they could be) they started the reversal of the transaction but I was still out that money for 5 days. The stated I would receive a phone call from that store. I gave them nearly 2 weeks and never got a call back. I had to call corporate 3 times to get a call from that store and after all that they couldn’t even give me a credit for some free food.
With so many other options in Texas City I won’t be going here any longer.
I’m sure the manager doesn’t care but neither do I.
… moreCJ Wheeler
This place has the rudest customers of any place in town. Packed Sunday lunch, or any other busy time…people will sit in the drive thru for their curbsides orders, cut in line at the drive thru, and the Queen of the entitled to do all of these things simultaneously, in front of her Escalade full of baseball youths, sending them inside while she literally has the only 2 parking spaces left (not curbside) place packed, drive thru stacked, raining
And it was too much to bear so I ask why she felt it was ok to do this, setting an example for the six pre teens in her vehicle (see attached photo)
This is her total disregard to everyone, so when she saw me take photo, she found this miraculous energy to get out of her car, screaming obscenities upon approaching my car, beating on my window trying to fight me….I am on crutches, physically disabled, but not mentally stupid enough to open my door or window… here’s my question, at what point is manager going to notice, acknowledge, or take any action?
So we have to wait to get physically assaulted?
I’m sure the entire ordeal was my fault for being the only person to speak up
… moreRaquel Daniels
It’s not that hard to fill up the fry’s. I had to ask for sauce multiple times even though I had 46 nuggets. Indian guy at the window never knows what’s going on.
… moreDelia Hernandez
Hunter took our order this morning. He has a very friendly smile, friendly face. Hunter took good care of us this morning. Everything was to our satisfaction, Hunter definitely deserves some type of Recognition. I would definitely dine in more. Thank you so much Hunter keep up the good work
Hunter is at Texas City’s McDonald’s !
… moreLinda Solis
Oder on line after 11pm. Waited 30 minutes in drive thru window, never made it to the window. Parked went inside, manager said he didn’t even have an online oder. So what’s the point. You took the money online. Sitting in parking lot waiting another 15 minutes. If McDonald’s doesn’t have enough staff to service fast food. Then they shouldn’t call yhemsrlf s fast food restaurant.
… moreMolly Leach
They never fill the drinks up to the fill line not uncommon for a large fry to be as big as a medium either
… moreRobert Foppe
Screw us once shame on you, screw us. twice shame on us. We should’ve know better than to leave before we checked out order, but we had faith in the backing of a global chain. For the second time today we were given the privilege of having our order short served. First this morning, a drink shy on an order for 2 people. How do you screw that up, they have it down to a science. The second time a 10 piece mcchicken. If you go here for a quick and cheap meal they’ll throw in a complimentary McMissing For you. The food you do get probably won’t kill you but I could’ve broken out their window by throwing the bun for my sandwich at it. And the sausage this morning tasted more like…. something other than sausage. Texas city mcds do better please.
… moreCarolyn Moffett
McDonald’s is a very relaxing place to eat and enjoy your meal. The managers and employees are very pleasant and friendly. I always enjoy my time spent there.
… moreTroy
Would probably be faster if they were taking to people they know in the drive thru giving food away. 45 minute wait just to tell me to pull to 3rd window is insane
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