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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 5863 S Transit Rd, Lockport, NY 14094
Phone: (716) 434-1467
Order and Reservations
Order: Order online
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Fast Food in Lockport, NY at 5863 S Transit Rd | McDonald’s
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McDonald’s, 5863 S Transit Rd, Lockport, NY 14094, US – MapQuest
Get more information for McDonald’s in Lockport, NY. See reviews, map, get the address, and find directions.
Reviews
Heather W
I had one of the worst experiences I’ve ever had at McDonald’s. I waited in the pull-up spot for about 45 minutes for my food, and it was brought out to me incorrectly multiple times. When the manager finally came out, she was extremely rude, threw my food and receipt through my car window, and spoke to me with an attitude and nasty words. When I questioned her behavior, she called me names and even tried to record me instead of resolving the issue professionally.
This kind of behavior is completely unacceptable, especially from a manager. I’ve already contacted corporate and am waiting for a call back, but I wanted to share my experience so others are aware of how poorly this location is being managed and how they treat their customers.
… moreThis kind of behavior is completely unacceptable, especially from a manager. I’ve already contacted corporate and am waiting for a call back, but I wanted to share my experience so others are aware of how poorly this location is being managed and how they treat their customers.
Refugio Gonzalez
Do not go between the hours of 3:00 and 6:00 because the drive-thru is super long and the people working the windows are very slow The food was hot and made the order very fresh though which made it well worth the money
… moreAmber Owens
Anyone wishing to congratulate the owner of this fine establishment and the great service they demonstrate can contact: Harry Schatmeyer, 165 Deer Run, Buffalo NY 14221
… moreJulie Galatioto
This is the worst location I have ever been to! The last 3 times I have gone there I have had atleast 2 or 3 things missing from my order! The french fries were cold, the big mac was very salty, they forgot my chicken nuggets! Today they only put 1 chicken sandwich in the bag instead of 2. This has gotten ridiculous! Do better!
… moreLinda Bommer
Once in a while I get Jazzy 4 nuggets and water no ice. Everyone is nice to him. The food is 98% consistantly perfect. The best McDs.
… moreEmily Arce
Food was cold as usual, especially since it was so busy. You would figure it’d be hot and the employees are kind of on the rude side. They just don’t make you feel good to be there
… moreC Ann
Nice staff but The little Chinese girl is very rude she only gives you halk the order and she’s very rude. All the other staff are very polite. Lockport store. Hope someone acknowledges this. Great boss too
… moreamanda Harris
The line is frequently 20-30 minutes to wait in the drive thru. The staff consistently doesn’t alternate at the drive thru making things worse, and they are understaffed, miss things, I know it’s likely all on management but it’s just not getting better. I need to remember to not come here again. Unfortunately it’s the closest one for us.
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The evening crew tonight at least 8/15 7:30ish were extremely rude, including the manager.. if you talk to customers like that, i can imagine how you treat people in your personal life. My order was messed up, came back inside to correct it, and was treated like i was the issue.. was very odd, the morning crew is much better, considering I order the same thing practically everyday, which is literally only a drink.. my best advice to the manager tonight, maybe a job where your alone, without much human interaction.
… moreJESSICA
Everyday around the same time its crazy busy in the drive through. By now you know its going to be busy why are you all not prepared for the rush? This is everyday . I’ve waited 15 minutes for a drink its ridiculous
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