
Swing by your local Popeyes at 45 N Orange Blossom Trl and treat yourself to our awesome New Orleans-style menu. We’ve got wings in 6 delicious flavors, crispy fried chicken, perfectly seasoned chicken tenders, and our famous chicken sandwich that you’re going to love. And don’t forget about the newest addition to our lineup: Boneless Wings! Whether you need a quick lunch, a filling dinner, or a family meal, we’ve got you covered. Use our convenient drive-thru, order ahead online or on the Popeyes app for easy pickup, or get your meal delivered right to your door. We even offer catering at select locations!
Louisiana-inspired fast-food chain known for its crispy fried chicken, chicken sandwiches & fries.
Address and Contact Information
Address: 45 N Orange Blossom Trl, Orlando, FL 32805
Phone: (407) 843-4343
Website: https://www.popeyes.com/store-locator/store/restaurant_81822
Menu Photos
Order and Reservations
Order: Order online
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Reviews
However, today the service was completely unacceptable. My intelligence was insulted and my order was PURPOSELY PREPARED WRONG out of anger from the staff.
I was standing in line at or around 11:30 am
There were 2 men in front of me , I could tell from the way they were engaging with the cashier , GiGi, that they were regular customers. Those 2 men ordered and I saw what they ordered , and I saw what the price came to. 2 wraps for $5 with tax came to $5.33 , the guy paid and she gave him a Large cup (free of charge ). The next gentleman ordered a $5 promo meal deal with a red beans and rice it came to $7+ , she then gave him a a Large cup (FREE OF CHARGE ) . I’m very observant. As I placed my order, $5 3 piece box with a Breast , Thigh, and leg , my usual order, GIGI tried to up charge me for a Breast and told me that I could only order a leg thigh wing . I kindly explained that I came there last week and placed the same order with the manager there was no issue , I understand if I wanted an additional breast it’s an up charge but not for just 1 breast . GIGI told me that the manager served me wrong but she has to go by the policy and give me a leg thigh and wing and upcharge for the Breast . I quickly did a draft order on the app with my phone and customized the pieces I wanted and showed her and said ( Ma’am in the app it’s not up charging so I know what I’m saying is right). GiGi then tells me (order through the app then!)
I then stated to her that the two gentlemen before me recently she had gave them free large drinks each.
GiGi, surprisingly that I said that and observed that, replied “you don’t know what I gave them “. Not once did she deny she did that. She brushes me off and tells a worker coming to work to take my order by rudely throwing her hands at me and saying ( You deal with him!) . This worker wasn’t wearing a name tag bug tried to justify GiGi’s wrong doing by telling me that I can’t control the way she wants to bless customers by giving them free drinks. I told her that my blessings come from God not GiGi. She did my order and tried to say that the system is going to charge me the up-charge for the breast and which it didn’t .
I ordered a $5 3 piece with a Breast Thigh Leg. Surprisingly that her and GiGi were wrong instead apologizing for the confusion , she says ( Well I can’t guarantee you that you will get the pieces that you want , it depends on the availability ) .
That was very interesting being that the chicken was still frying and had came up out the grease 3 minutes after my order. As I was waiting, a guy came in behind me and ordered and they fixed his before mine . I finally got my food and they gave me A breast , thigh and wing (not the leg ) . I just took my food and left .
I’ve been to several other Popeyes also to this location during this promotion and on the regular and have never had this issue . I’ve always have been able to customize my pieces , even in the Popeyes app you can customize your order .
This was truly a bad experience.
This was by far the worst restaurant I’ve been to in Orlando. The food was neither good nor bad – just completely bland and lacked any salt or flavor. The service was awful. I asked the staff three times to let me use the restroom, and they completely ignored me.
We placed an order worth $60 and had to wait almost 30 minutes while the staff were loudly arguing with each other in the kitchen. We didn’t even get any sauces with our food. And the worst part? They didn’t allow us to take a bit of water for our baby. Completely unacceptable.
Avoid this place if you can. Never coming back.
The staff is beyond rude and embarrassing!!