Buffalo Wild Wings

  3.9 – 1,363 reviews   • Chicken wings restaurant

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There’s a Buffalo Wild Wings near you at 1018 Crossings Blvd, Spring Hill, TN. We’re your local sports bar and restaurant serving award-winning Buffalo, boneless, and bone-in chicken wings with 26 signature sauces and dry rubs. Enjoy burgers, wraps, sandwiches, and shareables perfect for lunch, dinner, late-night bites, or game day. Order dine-in, takeout, curbside pickup, or delivery. Catering available for parties, corporate events, and celebrations. Stop by with family, friends, or co-workers to catch live sports on our many big screens, enjoy happy hour specials, or grab a cold beer with your wings.

Chain dishing up wings, tenders & burgers, plus sauces ranging from sweet to very spicy.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Buffalo Wild Wings 37174

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buffalowildwings.com

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Reviews

Logan Littrell
Ordered 10 wing lunch combo with the app and only got 9 wings.

UPDATE. Gave them another chance and ordered take out again. My 10 piece boneless came out to 6 normal size wings and 3 tiny wings. I just want the amount of wings I paid for. Won’t be back.
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Brandon D
Currently sitting in the restaurant and was just told tickets are running 30-40 longer than normal. For my online order that was placed at 6:50pm with an expected pickup of 7:30, i did not receive until 7:55. Ask me if was an apology or anything comped? I’ve worked in the food industry and you are supposed to make things like this right with the customer. I gave bww a try again only because of the deals but they have not been worth the headache at this location. Also i asked for wedges and i feel like these are the bottom of the bag wedges, they are wedge crumbs
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Troy Loveless
The quality at this place has gone down the gutter faster than it did during covid. Maybe 10% of the boneless wings had sauce on them and I literally only got 4 mozeralla sticks with no cheese! Do yourself a favor and stay away from the place, clearly the management has no clue how to hire competent people.
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CJ
I’m usually not happy with Bdubs but this location knocked it out of the park. Tracy at the bar was awesome and made sure everything came out perfect and the kitchen did an excellent job. Best location in Middle TN in my opinion.

Great work team. I’m happy I rolled the dice
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Doris Sylve
Servers love complaining about their tip..
I see numerous post on social media about it because its a big topic….
So I will start by saying give good service and you will get a good tip(majority of the time)
I walk in and the lady at the counter tells me to sit any where…
I find a table and I sat there for over 15m(start looking at the menu online to order soon as she comes to take my order because I dont want to waste time)
She come to my table and told me the items I was trying to order was “online only” she gave me a menu and I said “give me a moment” I was ready to order after about 3minutes..
20min later she comes to my table to tell me she is switching shift and a new server will handle my order she will be over shortly…
10m past and this new server walked past me at least 10 times checking on the other tables! Not once did she even make eye contact with me…

So 45m I sat at a table waiting until I just got up and left…

Busy or not communicate that!!!!

Its just so rude to not say anything and have a customer waiting like that!
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B Stewart
Ordered from this bww from Uber eats. Got the 20 wings and fries deal. A 3 piece dippers meal and 2 chocolate brownies. I only received 16 wings outta 20, no brownies. The bag was sealed ,so it was 100% on the restaurant, not uber eats .Thanks for ruining dinner night buffalo rip off. My child’s dinner never arrived.
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Steven Jackson
*Any restaurant want me to give them honest feedback about their staff and or service please reach out to me*

So here we go another Spring Hill disappointment story. Bad enough everything in this town closes at 8pm or maybe 9pm that’s a stretch though because the service you will receive isn’t there. Not to mention having a full fledged working automotive factory across the street but that’s another story. So place an online order for pick up at 8:40 PM had a nice small window to go grab dinner. I asked for NO PICKLES and Pepper jack cheese, as you can see from the picture American cheese and pickles yes there was more just tossed them on me thinking I was going to eat the burger (which I didn’t). The burger wasn’t even cooked like seriously and for this to be a “smash burger” you would think thinner patties cooked all the way!!!! Nope not me never can anybody get my order correct ordering ahead doesn’t help, being polite and going inside doesn’t work it’s like people want to rush, to get back to doing nothing!! I did call and spoke with the service manager Jeremy he seemed pretty nice about it but come on people it shouldn’t be hard to read an order on a screen and to make that said order. I mean Jeremy did tell me seems like they slapped your online order with all your changes on just a normal cheeseburger that was probably already made and yeah I wouldn’t put it past them. Got to do better, there is a reason why I don’t eat out as much or haven’t been posting reviews smh I’m full of disappointment.
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Steven Duncan
I thought I found the worst BWW down in Montgomery, but oh boy this one takes the cake. That’s saying something as I travel a lot and frequent BWW locations. I always forget BWW is owned by a fast food franchise, but this one laid that out in full color.

First came in and had to go to take out booth to be seated as no host present for a bit after walking in. Ok no big deal. Then I’m sat down and waited a fair bit before anyone showed up. Ok, just busy, right? Not by BWW standards, but I’ll accept that.

I was sat at a table which still had hair on it and drink stains from previous diners. Looking around at other tables it became massively apparent the tables were not being wiped. I watched as the occasional table would be cleaned off, but not a single wipe on any of them. Not 1. Not many were cleaned off though either.

Then I receive my food and the fried pickles appetizer was laughable. I made mention and the waitress spoke with the manager. He relayed to her, rather than tending to the issue personally, that the pickles are portioned and that’s what it is. It was mentioned that maybe they are just bigger cut pickles? I’ll leave a pic and let you be the judge. Hand to God this was before I touched a single one and after I had already mentioned the issue. This is usually a sharable appetizer mind you, and even then just under half of the pickles were mounds of uncooked breading. Hey, it happens sometimes but far too much for this slim basket.

The boneless wings I ordered were overdone to a nice brick finish. Masonry wings I called them. Tapped on with the wrong sauce to boot. I could have continued my complaint, but why bother considering my last experience with the pickles.

Remember how I said few tables were cleaned off? I counted 4 different that were never cleaned during my entire stay there which was a little over an hour. Including the one directly beside me. *which to be fair that one was cleaned while I signed my bill. I’ll include it. If I had to stare at it for an hour, then you should see it at least once.

Based on a lot of the reviews for this location, many have had the same experience. I implore upper management to get a handle on this. Not the manager working nights 12/15/24 though. As we see the ship they run. No doubt in my mind the only saving grace for this establishment is alcohol and location. Good luck with this one because it’s a doozy.

Cheers.
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Matt Davis
Update: the service and food were both fantastic. Glad they improved.

I have been to this location a few times. The wait time was excellent but the service can be spotty. They didn’t toss my chicken tenders in sauce even though I asked for it. The waitress apologized for it but didn’t take it back to fix it. They left the bleu cheese off my wife’s bleu cheese chicken sandwich. The ketchup was out at our table and the surrounding tables. Refills were a rarity and I was drinking water.
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Chris Coble
Went on a business lunch with my corporate boss..it took a while to get our food as there was some kind of mix up in the kitchen. It wasn’t busy at the time..I know things happen though. The server was nice and took care of us ..food was hot and fresh. Wings were really good .
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