Aramis Rodriguez
This team of employees exemplify the highest level of customer service. Specific shout out to Kenneth who I’ve witnessed clean the restaurant with superior attention to detail and continuously provide customer service that deserves written recognition. Corporate take heed- this man is representing your establishment well. I felt compelled write this review as a result of feeling treated like a valued customer. You deserve a raise and promotion asap. Thank you Kenneth
… moreShirley Ramirez
Happy New Year! I was there today and the experience was a total vibe! The restaurant was clean and inviting. The cashier and people behind the counter were friendly and professional. The food was so fresh and delicious. They were Amazing! I highly recommend going to Five Guys, but in particular to this location. Shout out to the lovely Manager Isabelle who gave us our order. Thank you so much!!
… moreshark guy
Our experience at this Five Guys location was exceptional. From the moment my family and I entered the restaurant, we were warmly greeted by every member of the staff. The level of customer service was outstanding, and the cleanliness of the establishment was impressive. The burgers were exceptionally flavorful — truly the best I’ve ever had. This location clearly takes pride in both its food quality and customer experience.
… moreBella Ramirez
One of my son‘s favorite place to eat. Every time we go we get the best customer service. They are always so friendly and accommodate all our request. Mike is phenomenal. He makes the best out of our visit. One of our top favorite place to visit. Great Job guys
… moreGatuh Kefir
Everything about this Five Guys location was absolutely fantastic! From the moment my family and I walked in, we were warmly greeted by every single staff member. The service was outstanding, the restaurant was spotless, and the burgers were hands down the best I’ve ever had in my life. We’ll definitely be coming back!
… moreMarcelo Garcia
We placed an order for 10 sandwiches, every single one came in wrong, we called the store, got the Manager “Francisco” that couldnt speak english.
He stated he made the order himself, that every single sandwich was correct.
we spent close to $150.00 to end up in the garbage.
his answer was: Bring the sandwiches back, I’ll take it apart and re-do it.
the only correct items on our order was the Coke.
… moreDellie Quintana
Picked Up some food for a late Saturday Dinner and the workers (Kenneth, Michel and Steve were amazing. Hot Fries, well done burger, hot dog good. Shake delicious. Keep up the good work.
… moreChrista LR
Love the 5 Guys in Springfield, the weeknight evening crew is the best! I come about once a month, whether for myself or grabbing take out for my family…and the guys there (Mike, Ken, Fabian, and Fabritzio) are always so sweet, kind, and funny. Best customer service!
… moreNimaako
The team is so nice. They dropped my fries when I arrived for pick up which I appreciated… they were fresh and hot for snacking on my way home.
… moreRebecca Jay
Mike the fry guy is the best person I have ever met! The store is always clean and friendly! The service is over the top amazing and I cant say enough about Mike.
… more