

Fast-food burger chain serving sides such as chili & baked potatoes.
Address and Contact Information
Address: 900 Busse Rd, Elk Grove Village, IL 60007
Phone: (847) 952-1360
Menu Photos
Order and Reservations
Order: Order online
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Wendy’s 900 Busse Rd in Elk Grove Village, IL
1 Wendy’s Locations in Elk Grove Village, Illinois
Wendy’s, 900 Busse Rd, Elk Grove Village, IL 60007, US – MapQuest
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Reviews
11pm on a Friday night
I ordered 10 piece nuggets and fries
Fries had no salt on them, were old soggy
The nuggets were dried out, like if they had been sitting for multiple 3-5 hours. I would know cuz I worked for Wendy’s before. It was hard like a cookie, the meat inside the nugget was completely hard and brown
Please serve fresh food, every Wendy’s has a timer when to throw out old fries or nuggets.
Y’all made me waste my money last night I’m sorry but it’s honest truth.
This is my usual go to location for Wendy’s since
I waited over five minutes for a simple order of small fries and a small Dr. Pepper while this was happening. I used to come here all the time, but this location is clearly going downhill. I am very disappointed and hope management addresses this lack of professionalism immediately.
Time: Lunch
Total (before tip): $6.66
Payment type: cash
Server: Barrientos (name appearing on the receipt, but was different on the name tag)
Grade: F-
I really hate giving reviews to national/international chains, because they are all the same, nothing unique about them, from food to how service is supposed to be to branding. However, I felt like I needed to write this review…
So I wanted something simple and quick for lunch and Wendy’s was close enough. I came in and order Double Stack Biggie Bag. The kid (and I mean the kid, probably high school age) took my order and I got my food. After getting my food I have noticed that he started to help the kitchen fill the orders, after handing money without putting gloves on or washing his hands… So yeah, probably not coming back…
F-!
Note: the name on the receipt is not the name that kid had on his name tag….
Manager gave me an attitude just cause I asked what time they opened (because I read review complaints that the opening time was wrong on Google [9am instead of 10am]).
This is the first time I’ve been here. And my experience was 2 out of 5 (I always enjoy giving 5 star reviews)
I got 2 chicken burgers (nice and hot, maybe too much mayo but that doesn’t matter)
And I got 2 Jr cheeseburgers (which were honestly cold).
I came at 7:49pm Oct 9th.
I explained to the employee that I had already placed my order and simply wanted ketchup, I had to repeat the word “ketchup” multiple times as if it were an unfamiliar or complicated term. She gave me an unfriendly look and had a rude attitude, behaving as though they were doing me a favor rather than fixing a mistake.
This is unacceptable customer service, making a simple request feel like an impossible task, especially when the issue was caused by their own error.