There’s a Burger King® restaurant near you at 13180 Atlantic Boulevard. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so because our fast food restaurants are known for serving high-quality, great-tasting and affordable food. The Burger King® restaurant in JACKSONVILLE, FL serves burgers, breakfast, lunch and dinner prepared your way. The original HOME OF THE WHOPPER®, our commitment to quality ingredients, signature recipes, iconic sandwiches like the flame-grilled WHOPPER® Sandwich and fast, family-friendly dining experiences in a welcoming environment is what has defined our brand for more than 50 successf…
Well-known fast-food chain serving grilled burgers, fries & shakes.
Vlados Vlad
Today my wife went to Burger King and made a large order for our family. The woman who took the order behaved very disgustingly. She laughed at the order, as if it was too much or something like that. The others who were taking orders also behaved inappropriately. And I’ve noticed that this kind of disgusting customer service is very common in this Burger King location. And this should not be happening. I’m also afraid to even imagine how they prepare those meals, those burgers, and what they do while making them.
After this incident, I went to Google Reviews and looked up this location. I was shocked to see that customers leave very negative reviews. And in this situation, it shouldn’t be like that. Either this restaurant should be closed at this location, or the staff needs to be replaced.
… moreDeal With it
The employees make you feel like you are an inconvenience to them when you place an order and make them work. When we paid we were asked to pull up to the stop sign which I understand if they are making fresh fries or were really busy, which they weren’t, but when we started to eat the meal the burger, nuggets and fries looked old and the fries, which we were waiting on, looked even older. The burger, nuggets and fries that both of us had were cold and old. I highly recommend everyone to stay away from this store until they make some changes not only in customer service, meaning employees, but the food quality.
… moreLo B
Wow. This has to be the worst BK Ive been to in quite awhile. I should have known better than to stop at this location when there wasn’t any customers there. I mean, at all. Not inside the restaurant not in the drive thru.
I went thru the drive thru & the girl that took my order sounded as if she were high as hell. When I pulled to the window to give her my money she had the audacity to ask me for spare change! Who does that?! Is that even okay for an employee of a restaurant to panhandle at the drivethru they work at?! I felt put on the spot so I have her a couple of dollars in change as she handed me my bag of food.
Now, the food was j I’m at as bad. I ordered the chicken sandwich with Swiss – bacon on it. Extra pickles & mayo, onion rings & a drink. The onion rings were actually the best part of the meal. I have no complaints there. But that fried sponge (aka chicken sandwich) was horrible. Okay so that chicken breast had to be put in the oil at least 3x bc it was hard & dry as hell. I couldn’t even chew it without taking a drink to help get it down my throat. While they made sure it had the extra mayo & pickles, everything else about the sandwich was bad. I ate 3 more bites of it bc I was starving but I couldn’t finish it. No matter how hungry I was I just couldn’t make myself choke any more of it down.
All in all, I was very dissatisfied with my whole experience at this BK location. It’ll be quite an awhile before I go to another BK again.
… moreShawn Hennessey
Cleanest fast food place ive ever been in, food was fast and hot!
… moreC.E.O. Seymore
I stopped at this Burger King on my way home. About 20 minutes away. I ordered the Original chicken sandwich meal. He was a lil rude to me because he was “multitasking” and talking to another customer at the same time but I brushed that off. I get to the window and pay. The man asked me to back up to the pole which was weird because it blocked me from the window and I couldn’t see what was happening and there was no real reason for me to do it. I sat there for a good 10 minutes waiting for my food. Then they open the window back up and waved for me to pull back up, handed me my bag and I pulled off. I’m tired and not thinking I need to check my bag. I get all the way home and open my bag to this. I have NEVER had this chicken sandwich slapped on a whopper bun!! A lot of unnecessary bread!! That pissed me off!! Believe it or not it don’t taste the same either!! I was way too tired to drive all the way back over there. Moral of the story don’t stop here!
… moreAlly Edmonds
This was the worst fast food experience I have ever had!! As I waited for my food for 20 mins I was told to pull up and I refused. The lady named Shaylan (wouldn’t give me her name idk if this is her name as she wasn’t wearing a uniform.) then followed with verbally assaulting me! She asked me if I wanted to get out of the drive thru and come in the kitchen to make my own food! I then asked for a refund as I didn’t receive my food. She refused to leave the window and continued to verbally attack me. After another 6 mins the manager came over. When the manager came over Shaylan then started to verbally assault her own manager. After the manager issued me a refund u could see Shaylan scream at me through the window and cuss me out. When I was about to drive away she threatened me to meet her in the parking lot! I don’t won’t anyone to be in a position like this!! Please proceed with caution if you ever go here!!!
… moreJezreel Dominguez
This place is a joke. The girl at the front counter wasn’t trained how to take orders and couldn’t find where “Chicken sandwich” was on the menu. Then they tried to charge me over $13 for 2 chicken sandwiches that are on the 2 for $5…. But aside from all that, I asked for no lettuce and I ended up with this poorly thrown together BUN AND PATTY. I mean are they that hard on times that they can’t afford mayonnaise? Just trash atmosphere, workers, training.
… morels1dk
I never leave reviews, but I made a Gmail account just for this. After making a mobile order, I got to the restaurant 15 minutes later, They tell me to park and wait. I waiting for 25 minutes! And one car was already waiting ahead of me for who knows how long. And to top it off, when the girl finally brings out my food, she ask if she can have some change…for her personally. Zero standards from this place and just an awful experience. Just close it down already.
… moreCameron Clark
Always wrong always they dont care at this store not even a little. I have only tried it like 3 or 4 times very spread out. And everytime its wrong and very bad. Just go to another fast food chain burger king is dead and the only people that get a job there just want to sit around and get a pay check without doing any work.
… moreJTL
No Burger king is “amazing”, but some are tolerable. This one is not. The service, staff, and food quality are very sub par even by fast food standards. I have eaten here about 2-3 times, expecting better food and service each time, and am always left disappointed. Won’t be going back. The one at the other end of hodges isnt much better, but would recommend it exponentially over this one.
… more