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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 2550 Winchester Ave, Ashland, KY 41101
Phone: (606) 324-1214
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Order and Reservations
Order: Order online
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Reviews
Fiona Bowen
Undercooked burger. Staff was kind, there was a wait in the drive thru which doesn’t bother me at all, but if I have to wait an extra 5 minutes and be told to pull up to the next spot to wait one my food, I’d like it to be cooked
… moreStephanie Jiles
I’m tired of all these fast food places raising their prices and never putting all the food in the bag! I can understand people make mistakes but it’s almost every single time! I don’t want to have to keep calling and complaining for them to think I want “free food” when they can’t simply make sure all the items are in the bag!
… moreshane bartrum
I came thru the drive thru today (02 Dec 2025 @11:46). I ordered food for myself and my wife and son. What a surprise they forgot my wife’s grinch fries but gave her the mixing bag and seasoning. They made my Big Mac wrong even though it had the sticker on the box. I had to put the lids on the drinks because the employee didn’t bother, they were just sitting on the cups. I can’t stand when I don’t get the basic service I paid for. The owner should do something about this terrible service.
… moreJordan Thomas
Employees are always nice and friendly going through the drive thru but you have to always make sure they put the sauce in the bag. The food on the other hand usually tastes old and the fries are overwhelmingly salty, sometimes non edible
… moreKeith Hunter
There was a dog outside the front door that was tied up. It hunched a woman trying to come in. It snapped at me. I advised management of the dog and nothing was done. I placed a mobile order for table 124. After about 15 minutes they started calling out order 124, I am a disabled veteran and they did not bring my mule to my table. I hope McDonald’s upper management sees this as this location is in need of competent management. They did not have a clue that this was a table order, and it clearly says table order on the receipt.
… moreAlisha Burke
On July 24, I placed an order that included a Filet-O-Fish sandwich along with other items for my kids. Unfortunately, the sandwich was missing from my bag when I got home. I reached out to McDonald’s, and I was told my name would be taken down and that the next time I came through the drive-thru, I could receive the sandwich free of charge since I had already paid for it.
When I went through the drive-thru recently and explained the situation, the employee asked who I spoke with. I told her I believed it was a manager. She said she would check, but in the end, I was still charged again for the sandwich.
This was very disappointing, especially since I was told it would be taken care of. As a manager myself, I understand the importance of customer service and following through on commitments. I expected better, and I hope steps are taken to improve communication and follow-up so situations like this don’t happen again.
… moreWhen I went through the drive-thru recently and explained the situation, the employee asked who I spoke with. I told her I believed it was a manager. She said she would check, but in the end, I was still charged again for the sandwich.
This was very disappointing, especially since I was told it would be taken care of. As a manager myself, I understand the importance of customer service and following through on commitments. I expected better, and I hope steps are taken to improve communication and follow-up so situations like this don’t happen again.
Philica Long
I usually dont make it a habit to complain online. But after the 3rd time in a freaking row, these people messing up my food, I feel like I should.
The other night, I got a quarter lb no cheese, deluxe.
It was a regular quarter with cheese, not a deluxe.
Last night, I went thru and got a large fry, asked for it to be well done, told them they could double dip, that im Kool with that.
They was freaking cold as soon as I got them.
And now, tonight. About 30 mins ago.
I order a med fry, well done, spicy mchicken extra mayo, & a mcdouble, with a side of Mac and ranch & salt and pepper.
Fries taste like shit, go figure……
Mchicken is freaking cold, & the McDouble, is basically a plain mcdouble, I didnt ask for plain. It BARELY had ANYTHING on it. It was rather freaking gross. & I point blank asked this drive thru witch for RANCH,
Please tell me why there’s ketchup in my bag but surprise surprise, no ranch, I even offered to pay for the damn ranch.
Im getting extremely tired of wasting my damn money on food thats not even close to being eatable, or even close to what I ordered and paid for. Smh.
Apparently fast food needs a rocket scientist now, cuz these people make this shit look hard. & ive managed fast food before. Shit ain’t hard man.
… moreThe other night, I got a quarter lb no cheese, deluxe.
It was a regular quarter with cheese, not a deluxe.
Last night, I went thru and got a large fry, asked for it to be well done, told them they could double dip, that im Kool with that.
They was freaking cold as soon as I got them.
And now, tonight. About 30 mins ago.
I order a med fry, well done, spicy mchicken extra mayo, & a mcdouble, with a side of Mac and ranch & salt and pepper.
Fries taste like shit, go figure……
Mchicken is freaking cold, & the McDouble, is basically a plain mcdouble, I didnt ask for plain. It BARELY had ANYTHING on it. It was rather freaking gross. & I point blank asked this drive thru witch for RANCH,
Please tell me why there’s ketchup in my bag but surprise surprise, no ranch, I even offered to pay for the damn ranch.
Im getting extremely tired of wasting my damn money on food thats not even close to being eatable, or even close to what I ordered and paid for. Smh.
Apparently fast food needs a rocket scientist now, cuz these people make this shit look hard. & ive managed fast food before. Shit ain’t hard man.
Samantha Borders
Im so glad it’s pumpkin pie time!!! You can never go wrong with some pumpkin pies and an ice cone. Yummy! I go every day for a snack
… moreSarah Bumpous
I love this location the service could be a little better besides that I love this place
… moreMae
This is the best McDonald’s around. The staff is amazing and if you have the time to sit down for breakfast I highly recommend. It’s nice to slow sip coffee while the sun shines through the windows listening to the old timers chatting.
… more